Compare Okendo and Reviews.io 
- Users report that Reviews.io excels in its Review Forms feature, achieving a perfect score of 10.0, while Okendo also performs well but offers a slightly less customizable experience.
- Reviewers mention that Okendo shines in Engagement, scoring 9.8 compared to Reviews.io's 8.7, indicating that Okendo provides more effective tools for interacting with customers.
- G2 users highlight the superior Quality of Support from Reviews.io, which scored 9.6, suggesting that users feel more supported and valued compared to Okendo's 9.4 rating.
- Users on G2 appreciate Okendo's Survey Distribution capabilities, which are noted for their ease of use and effectiveness, while Reviews.io's offerings in this area are less emphasized.
- Reviewers say that Reviews.io's Dashboard feature, rated at 9.2, provides a more intuitive user experience for tracking metrics, whereas Okendo's dashboard is perceived as less user-friendly.
- Users report that Okendo's Loyalty Engine is particularly robust, scoring 9.6, which enhances customer retention strategies, while Reviews.io does not emphasize loyalty features as strongly.
- For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.
- All Features In Free Package
- Review Booster & Reply
- Reputation Manager
User interface is easy to navigate/get the hang of. Customer support is also great, respond very quickly.
Prices increased by 20% in 2022, a huge increase for an already expensive app. The plans jump in price quite a bit for just a few extra features. With so many apps needed to run a store successfully, this is a frustrating cost increase.
Both Ciaran & Sophia have made my journey with reviews.io a very pleasant one. From Sophia setting my account up to Ciaran discussing my reviews plan and working with me to achieve more reviews, and also build customer trust. I have now noticed with our...
Navigation in the product can be improved, as well as the way analytics is presented. UPD: changes to tier models and addons turned out to be slightly bumpy, I wish they were smoother.
User interface is easy to navigate/get the hang of. Customer support is also great, respond very quickly.
Both Ciaran & Sophia have made my journey with reviews.io a very pleasant one. From Sophia setting my account up to Ciaran discussing my reviews plan and working with me to achieve more reviews, and also build customer trust. I have now noticed with our...
Prices increased by 20% in 2022, a huge increase for an already expensive app. The plans jump in price quite a bit for just a few extra features. With so many apps needed to run a store successfully, this is a frustrating cost increase.
Navigation in the product can be improved, as well as the way analytics is presented. UPD: changes to tier models and addons turned out to be slightly bumpy, I wish they were smoother.
