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Compare Okendo and Reviews.io 
Featured Products
At a Glance
Market Segments
Small-Business (75.6% of reviews)
Small-Business (84.8% of reviews)
Entry-Level Pricing
$19.00 Per Month
$29.00 300 Review Invites Per Month
Okendo
Star Rating
(215)4.6 out of 5
Market Segments
Small-Business (75.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansReviews.io
Star Rating
(605)4.8 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reviews.io excels in customer support, with users highlighting the platform's "ultra fast online customer support" and the attentiveness of the team, making it a reliable choice for businesses needing quick assistance.
- Users say that Okendo offers a seamless onboarding experience, with many praising the "ease of use in the dashboard and reporting," which allows teams to access customer insights without extensive training or support.
- Reviewers mention that while Reviews.io has a higher overall satisfaction score, Okendo's recent reviews indicate a strong market presence, with a significant number of users (126 recent reviews) sharing positive experiences, suggesting a growing user base and community engagement.
- According to verified reviews, Reviews.io is noted for its flexibility and integration capabilities, particularly with industry standards like Klaviyo, which users find beneficial for their marketing efforts.
- Users highlight that Okendo's full suite of features integrates well, making it a comprehensive solution for businesses looking for an all-in-one platform, although some users feel it could improve in specific areas like customer service responsiveness compared to Reviews.io.
- G2 reviewers indicate that while both platforms have strong usability scores, Reviews.io slightly edges out in terms of overall user satisfaction, with many users appreciating its "great overview and integrations," which enhance their review management processes.
Pricing
Entry-Level Pricing
Okendo
Essential
$19.00
Per Month
Up to 200 orders per month
- For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.
Reviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Free Trial
Okendo
Free Trial is available
Reviews.io
Free Trial is available
Ratings
Meets Requirements
8.9
173
9.2
499
Ease of Use
9.0
176
8.9
505
Ease of Setup
8.9
157
8.6
372
Ease of Admin
9.0
101
9.0
306
Quality of Support
9.3
170
9.6
504
Has the product been a good partner in doing business?
9.3
100
9.4
306
Product Direction (% positive)
9.5
172
9.3
457
Features by Category
Collection
7.4
123
8.3
126
8.7
134
8.8
222
|
Verified
8.1
127
8.6
221
|
Verified
8.2
122
8.6
212
|
Verified
7.7
116
8.1
187
|
Verified
Agentic AI - Review Management
6.4
62
7.6
14
6.4
63
8.0
14
Moderation
8.8
126
8.9
212
|
Verified
8.8
124
8.8
205
|
Verified
8.1
118
8.3
177
|
Verified
Use Cases
9.2
130
9.0
198
|
Verified
7.8
119
8.6
176
|
Verified
8.5
127
9.0
205
|
Verified
Administration
8.3
123
7.6
164
|
Verified
7.9
117
8.0
102
7.9
120
8.4
173
|
Verified
8.6
116
8.7
176
|
Verified
6.5
107
Feature Not Available
Display Options
7.5
114
8.5
172
|
Verified
8.5
124
8.9
197
|
Verified
8.6
123
8.8
191
|
Verified
7.5
114
8.6
173
|
Verified
Generative AI
6.7
77
8.0
102
Survey Management
8.2
26
Not enough data
8.6
24
Not enough data
8.3
24
Not enough data
8.3
25
Not enough data
Survey Customization
8.5
24
Not enough data
8.8
24
Not enough data
8.3
23
Not enough data
7.2
24
Not enough data
Survey Insights
8.5
27
Not enough data
7.5
24
Not enough data
7.7
25
Not enough data
8.1
24
Not enough data
Agentic AI - Survey
7.3
13
Not enough data
7.2
13
Not enough data
7.3
13
Not enough data
Loyalty Experience
8.7
33
Not enough data
8.4
31
Not enough data
8.5
29
Not enough data
7.6
29
Not enough data
6.6
29
Not enough data
6.6
28
Not enough data
Loyalty Platform
8.0
28
Not enough data
8.0
28
Not enough data
8.0
26
Not enough data
7.0
27
Not enough data
8.4
29
Not enough data
Agentic AI - Loyalty Management
5.9
18
Not enough data
6.6
17
Not enough data
5.7
17
Not enough data
5.6
17
Not enough data
Agentic AI - Customer Advocacy
4.4
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
Consumer Intelligence
9.3
23
9.4
200
|
Verified
6.7
17
8.8
170
|
Verified
8.2
19
8.8
178
|
Verified
Reporting
7.0
15
8.0
150
6.5
14
8.3
157
|
Verified
8.1
18
9.0
194
|
Verified
Media Monitoring
5.1
15
7.9
151
|
Verified
5.0
15
8.0
149
|
Verified
4.9
15
8.1
151
|
Verified
In-House Management
4.7
13
Feature Not Available
5.6
12
Feature Not Available
Generative AI
6.0
8
7.9
76
Agentic AI - Online Reputation Management
4.7
6
7.8
26
4.2
6
8.3
25
6.4
6
8.3
24
4.7
6
8.2
25
5.0
6
8.3
25
4.7
6
8.3
25
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Okendo and Reviews.io are categorized as Online Reputation Management and Review Management
Unique Categories
Reviews.io has no unique categories
Reviews
Reviewers' Company Size
Okendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
22.8%
Consumer Goods
20.6%
Apparel & Fashion
17.8%
Cosmetics
9.4%
Health, Wellness and Fitness
8.3%
Other
21.1%
Retail
25.6%
Apparel & Fashion
8.6%
Consumer Goods
6.1%
Health, Wellness and Fitness
5.7%
Marketing and Advertising
3.7%
Other
50.3%
Discussions
What is Okendo used for?
1 Comment
GG
Okendo is used by eCommerce brands to collect and showcase customer reviews, ratings, photos, and videos on their websites. It helps businesses build trust,...Read more
Okendo has no more discussions with answers
Reviews.io has no discussions with answers
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