Compare Odoo CRM and SuiteCRM 
- Users report that Odoo CRM excels in its Ease of Use with a score of 8.3, making it more intuitive for small businesses compared to SuiteCRM's score of 7.9. Reviewers mention that the user interface is straightforward, which helps in quick onboarding.
- Reviewers mention that SuiteCRM shines in Contact & Account Management, scoring 9.0, while Odoo CRM scored 7.8. Users on G2 appreciate the robust features that allow for better tracking and management of customer relationships.
- G2 users highlight that SuiteCRM offers superior Lead Management capabilities with a score of 8.8 compared to Odoo CRM's 8.2. Reviewers say that the lead tracking and nurturing features are more comprehensive, leading to better conversion rates.
- Users say that Odoo CRM has a more flexible Customization option with a score of 8.2, while SuiteCRM scored 8.6. However, reviewers mention that SuiteCRM's customization options are still robust, particularly in creating tailored workflows.
- Reviewers mention that SuiteCRM's Reporting & Analytics features are more advanced, scoring 8.4 compared to Odoo CRM's 7.8. Users report that the dashboards and forecasting tools in SuiteCRM provide deeper insights into sales performance.
- Users on G2 report that Odoo CRM has a more affordable entry-level price of $24 per app/per user/month, which is appealing for small businesses, while SuiteCRM does not have a clear pricing structure, leading to some confusion among potential users.
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
It's very flexible, you can easily adapt to your own needs, literally in minutes, you can change the workflow, the screen design and add user fields. The best aspect is that is complete, it handle most CRM application just like it is or with little...
Native features implements business process difficult to use in real life. It needs a lot of development to have them usefull. Database model give sometimes headach. The community edition is easier than the pro version.
We utilize SuiteCRM for all opportunities and contact points with both our existing and potential customers. It's very inexpensive and fulfills our needs exceptionally well.
- challenging to build with because there is so little tech documentation. The user modules are not really built for scale or security. I found it really frustrating to try and get more out of the CRM when there is very little documentation.
It's very flexible, you can easily adapt to your own needs, literally in minutes, you can change the workflow, the screen design and add user fields. The best aspect is that is complete, it handle most CRM application just like it is or with little...
We utilize SuiteCRM for all opportunities and contact points with both our existing and potential customers. It's very inexpensive and fulfills our needs exceptionally well.
Native features implements business process difficult to use in real life. It needs a lot of development to have them usefull. Database model give sometimes headach. The community edition is easier than the pro version.
- challenging to build with because there is so little tech documentation. The user modules are not really built for scale or security. I found it really frustrating to try and get more out of the CRM when there is very little documentation.
