Compare Nutshell and Pipedrive 
At a Glance
Market Segments
Small-Business (79.8% of reviews)
Small-Business (70.3% of reviews)
Entry-Level Pricing
Starting at $13.00 1 user Per Month
$24.00 1 Seats Per Month
Nutshell
Star Rating
(1,200)4.3 out of 5
Market Segments
Small-Business (79.8% of reviews)
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansPipedrive
Star Rating
(2,296)4.3 out of 5
Market Segments
Small-Business (70.3% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Nutshell's Lead Management feature scores an impressive 8.4, which is slightly lower than Pipedrive's 8.5, indicating that while both platforms excel in managing leads, Pipedrive may offer a more refined experience.
- Reviewers mention that Nutshell's Task Management is rated at 8.2, while Pipedrive shines with a score of 8.6, suggesting that Pipedrive provides better tools for organizing and tracking tasks effectively.
- G2 users highlight that Nutshell's Email Deliverability Management is rated at 8.1, compared to Pipedrive's 7.8, indicating that Nutshell may have a slight edge in ensuring emails reach their intended recipients.
- Users on G2 report that Nutshell's Customization options, particularly in Custom Fields, score 8.2, which is comparable to Pipedrive's 8.3, showing that both platforms allow for a good level of personalization.
- Reviewers mention that Pipedrive's Live Pipeline Management feature is rated at 8.6, outperforming Nutshell's 8.3, suggesting that Pipedrive may offer a more dynamic and user-friendly pipeline management experience.
- Users say that Nutshell's Quality of Support is rated at 8.7, which is higher than Pipedrive's 8.3, indicating that Nutshell may provide more effective customer support based on user experiences.
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Pricing
Entry-Level Pricing
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Pipedrive
Essential
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Get organized and set up simple sales processes quickly:
- Lead, calendar and pipeline management
- Seamless data import and 400+ integrations
Free Trial
Nutshell
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.3
1,005
8.4
2,015
Ease of Use
8.7
1,024
8.8
2,044
Ease of Setup
8.5
547
8.7
1,091
Ease of Admin
8.7
484
8.6
815
Quality of Support
8.7
922
8.3
1,743
Has the product been a good partner in doing business?
8.8
477
8.7
787
Product Direction (% positive)
8.5
992
8.7
1,982
Features by Category
Sales Force Automation
8.5
789
|
Verified
8.5
1608
|
Verified
Feature Not Available
Feature Not Available
8.3
760
|
Verified
8.8
1645
|
Verified
8.1
779
|
Verified
8.6
1656
|
Verified
7.5
582
|
Verified
7.7
1233
|
Verified
8.0
633
|
Verified
8.3
717
|
Verified
7.4
585
|
Verified
7.6
1241
|
Verified
7.3
500
7.7
1197
7.5
565
7.8
1301
Marketing Automation
7.7
581
|
Verified
7.4
1133
|
Verified
7.6
513
7.5
1124
|
Verified
8.4
723
|
Verified
8.5
1451
|
Verified
7.1
488
7.5
1088
|
Verified
Customer Support
7.9
549
7.9
646
7.8
570
|
Verified
7.8
627
8.0
603
|
Verified
8.0
653
7.3
479
|
Verified
7.5
1122
7.8
498
|
Verified
7.7
605
Reporting & Analytics
7.8
708
|
Verified
7.9
1491
|
Verified
8.2
770
|
Verified
8.3
1579
|
Verified
7.3
602
|
Verified
7.8
1363
|
Verified
Mobile & Social
7.1
471
|
Verified
7.6
1080
|
Verified
6.9
474
|
Verified
7.4
1036
|
Verified
7.0
567
|
Verified
8.0
1240
|
Verified
Platform
7.7
543
|
Verified
8.2
960
|
Verified
7.8
513
|
Verified
8.2
947
8.3
564
|
Verified
8.4
984
|
Verified
7.1
396
|
Verified
8.2
808
|
Verified
6.4
343
|
Verified
7.3
706
|
Verified
7.2
415
7.9
812
8.4
546
|
Verified
8.7
957
|
Verified
7.1
400
|
Verified
7.8
775
Integration
7.8
530
|
Verified
8.1
897
|
Verified
7.4
468
|
Verified
8.0
835
|
Verified
7.1
408
|
Verified
7.9
774
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Email Marketing
8.0
221
8.1
140
8.4
232
8.1
141
Feature Not Available
7.6
136
8.2
232
8.2
139
8.4
237
8.2
141
8.1
222
7.9
138
Feature Not Available
7.7
135
8.2
198
8.3
137
Feature Not Available
7.6
131
Reporting & Analytics
7.0
118
7.5
128
8.1
220
8.2
137
Platform
8.3
219
8.5
138
7.2
174
8.1
130
8.4
222
8.5
138
Generative AI
6.5
138
Feature Not Available
6.7
139
Feature Not Available
Integration
8.0
215
8.2
133
7.2
179
7.8
132
7.0
169
8.0
132
7.7
188
8.3
132
Feature Not Available
7.4
126
Feature Not Available
7.5
126
Integrated Workflows
8.2
165
Not enough data
8.2
161
Not enough data
7.3
129
Not enough data
Feature Not Available
Not enough data
8.0
139
Not enough data
7.8
149
Not enough data
8.0
137
Not enough data
Repeatability and Reportability
Feature Not Available
Not enough data
8.1
142
Not enough data
8.0
137
Not enough data
7.1
121
Not enough data
Feature Not Available
Not enough data
AI and Automation
7.7
135
Not enough data
7.8
134
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Customization
8.1
35
8.3
49
Feature Not Available
7.6
45
Feature Not Available
7.1
44
8.6
33
7.5
49
Additional Functionality
8.4
35
8.0
46
6.6
29
6.4
44
8.2
35
7.9
51
6.8
27
6.9
44
7.9
33
7.4
46
Data Sourcing
7.4
137
7.8
251
7.7
146
8.0
252
Feature Not Available
7.9
252
8.3
156
8.3
256
7.9
144
7.8
247
Predictive Analytics
7.8
146
7.7
250
7.7
140
7.7
252
Feature Not Available
7.2
235
7.3
136
7.7
246
Sales Management
8.3
159
8.6
262
Feature Not Available
7.5
242
Feature Not Available
8.2
250
8.3
167
8.7
262
Analytics
7.8
153
7.7
141
7.8
147
8.1
143
7.7
143
7.8
137
Customizations
8.2
153
8.0
146
8.1
157
8.2
139
8.1
160
8.3
150
7.8
143
7.9
145
8.2
157
8.3
143
Generative AI
Feature Not Available
Feature Not Available
Incentives
6.5
75
6.8
226
6.4
79
7.4
232
6.1
74
Feature Not Available
7.5
80
7.0
228
Personalization
7.4
88
7.6
242
7.5
86
7.6
236
8.0
96
8.1
251
7.4
86
7.8
240
Administrative
7.5
89
7.6
235
7.3
83
7.6
231
7.1
78
7.3
222
Categories
Categories
Shared Categories
Nutshell and Pipedrive are categorized as Sales Platforms, Sales Analytics, CRM, Email Marketing, Sales Performance Management, Email Tracking, and Online Form Builder
Unique Categories
Nutshell is categorized as Sales Engagement and Google Workspace for Sales
Pipedrive has no unique categories
Reviews
Reviewers' Company Size
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.2%
Computer Software
7.8%
Construction
5.3%
Information Technology and Services
5.1%
Financial Services
3.4%
Other
70.2%
Computer Software
11.3%
Information Technology and Services
11.1%
Marketing and Advertising
10.7%
Financial Services
4.3%
Internet
3.7%
Other
59.0%
Most Helpful Reviews
Nutshell
Most Helpful Favorable Review
Dr. Janice P.
Verified User in Internet
Simple integration with Google, forces me to enter results of meetings (this is good - everyone else on team needs the info), works on iPhone & iPad, minimal setup. $!0 pp/mo. And lovely, responsive customer service, even to idiot CEOs.
Most Helpful Critical Review
David B.
Verified User in Environmental Services
Business Card Scanner does not work. Reached out to customer support and received ZERO support on the matter. I don't care for the lack of sync with MS Outlook Exchange. The BCC to capture emails reminds me of when I had a Commodore 64.
Pipedrive
Most Helpful Favorable Review
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
Most Helpful Critical Review
Gareth S.
Verified User in Entertainment
They scam customers on their policy! If you deactivate a user, don't think you have actually lowered your user count... No! - They charge you for another full year for that user, even though they have been removed. When you complain they'll try their best...
Dr. Janice P.
Verified User in Internet
Simple integration with Google, forces me to enter results of meetings (this is good - everyone else on team needs the info), works on iPhone & iPad, minimal setup. $!0 pp/mo. And lovely, responsive customer service, even to idiot CEOs.
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
David B.
Verified User in Environmental Services
Business Card Scanner does not work. Reached out to customer support and received ZERO support on the matter. I don't care for the lack of sync with MS Outlook Exchange. The BCC to capture emails reminds me of when I had a Commodore 64.
Gareth S.
Verified User in Entertainment
They scam customers on their policy! If you deactivate a user, don't think you have actually lowered your user count... No! - They charge you for another full year for that user, even though they have been removed. When you complain they'll try their best...
Alternatives
Discussions
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
What is the best way to use email marketing with Pipedrive?
3 comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
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