Compare Nutshell and Pipedrive 
At a Glance
Market Segments
Small-Business (79.8% of reviews)
Small-Business (70.7% of reviews)
Entry-Level Pricing
Starting at $13.00 1 user Per Month
$24.00 1 Seats Per Month
Nutshell
Star Rating
(1,224)4.3 out of 5
Market Segments
Small-Business (79.8% of reviews)
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansPipedrive
Star Rating
(2,442)4.3 out of 5
Market Segments
Small-Business (70.7% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Nutshell and Pipedrive have a strong focus on ease of use, with Pipedrive slightly edging out with a score of 8.9 compared to Nutshell's 8.7. Reviewers mention that Pipedrive's intuitive interface makes it easier for new users to get started quickly.
- Reviewers mention that Nutshell offers a more affordable entry-level price starting at $13.00, which is significantly lower than Pipedrive's starting price of $24.00. This makes Nutshell a more attractive option for small businesses looking to manage costs.
- Users on G2 highlight that Pipedrive excels in Opportunity & Pipeline Management with a score of 8.8, while Nutshell scores 8.3. Reviewers say that Pipedrive's visual pipeline management tools are particularly effective for tracking sales progress.
- Reviewers mention that Nutshell has a slight edge in Quality of Support with a score of 8.7 compared to Pipedrive's 8.3. Users report that Nutshell's customer service is responsive and helpful, which is crucial for businesses needing timely assistance.
- Users say that both products perform well in Contact & Account Management, scoring equally at 8.5. However, reviewers mention that Nutshell's ability to integrate customer data seamlessly is a standout feature that enhances user experience.
- G2 users report that Pipedrive shines in its Performance and Reliability with a score of 8.7, while Nutshell scores 8.4. Reviewers mention that Pipedrive's system is robust and rarely experiences downtime, making it a reliable choice for businesses that depend on consistent access to their CRM.
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Pricing
Entry-Level Pricing
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Pipedrive
Essential
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Get organized and set up simple sales processes quickly:
- Lead, calendar and pipeline management
- Seamless data import and 400+ integrations
Free Trial
Nutshell
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.3
1,033
8.4
2,154
Ease of Use
8.7
1,053
8.9
2,186
Ease of Setup
8.5
571
8.7
1,227
Ease of Admin
8.7
492
8.6
871
Quality of Support
8.7
950
8.3
1,860
Has the product been a good partner in doing business?
8.8
485
8.7
843
Product Direction (% positive)
8.5
1,021
8.7
2,122
Features by Category
Sales Force Automation
8.5
812
|
Verified
8.5
1720
|
Verified
Feature Not Available
Feature Not Available
8.3
783
|
Verified
8.8
1757
|
Verified
8.1
801
|
Verified
8.6
1769
|
Verified
7.5
603
|
Verified
7.7
1340
|
Verified
8.0
655
|
Verified
8.3
826
|
Verified
7.4
605
|
Verified
7.7
1345
|
Verified
7.3
517
7.7
1303
7.5
583
7.8
1404
Marketing Automation
7.7
601
|
Verified
7.4
1236
|
Verified
7.6
534
7.5
1225
|
Verified
8.4
744
|
Verified
8.5
1552
|
Verified
7.1
506
7.5
1189
|
Verified
Customer Support
7.9
569
7.9
744
7.9
590
|
Verified
7.8
724
8.0
622
|
Verified
8.0
750
7.3
496
|
Verified
7.5
1218
7.8
515
|
Verified
7.7
703
Reporting & Analytics
7.8
726
|
Verified
8.0
1592
|
Verified
8.2
788
|
Verified
8.3
1680
|
Verified
7.4
619
|
Verified
7.8
1462
|
Verified
Mobile & Social
7.1
488
|
Verified
7.7
1172
|
Verified
6.9
488
|
Verified
7.4
1128
|
Verified
7.1
584
|
Verified
7.9
1333
|
Verified
Platform
7.7
567
|
Verified
8.2
1079
|
Verified
7.8
538
|
Verified
8.3
1064
8.3
590
|
Verified
8.4
1102
|
Verified
7.2
417
|
Verified
8.2
922
|
Verified
6.4
363
|
Verified
7.4
818
|
Verified
7.2
438
7.9
923
8.4
570
|
Verified
8.7
1070
|
Verified
7.2
422
|
Verified
7.8
887
Integration
7.9
550
|
Verified
8.1
1000
|
Verified
7.4
486
|
Verified
8.0
936
|
Verified
7.2
425
|
Verified
7.9
871
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Email Marketing
8.0
235
8.1
155
8.4
247
8.1
156
Feature Not Available
7.5
151
8.3
247
8.2
154
8.5
252
8.2
155
8.1
236
7.9
152
Feature Not Available
7.6
150
8.2
210
8.2
151
Feature Not Available
7.7
145
Reporting & Analytics
7.1
129
7.5
142
8.1
232
8.1
152
Platform
8.3
233
8.4
153
7.2
185
8.1
144
8.4
236
8.4
153
Generative AI
6.6
149
Feature Not Available
6.7
149
Feature Not Available
Integration
8.0
229
8.2
148
7.2
190
7.8
147
7.0
181
7.9
146
7.8
200
8.2
146
Feature Not Available
7.3
141
Feature Not Available
7.5
139
Integrated Workflows
8.2
174
Not enough data
8.2
170
Not enough data
7.4
138
Not enough data
Feature Not Available
Not enough data
8.1
148
Not enough data
7.9
160
Not enough data
8.1
147
Not enough data
Repeatability and Reportability
Feature Not Available
Not enough data
8.2
152
Not enough data
8.1
148
Not enough data
7.3
132
Not enough data
Feature Not Available
Not enough data
AI and Automation
7.7
145
Not enough data
7.8
144
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Customization
8.1
39
8.4
56
Feature Not Available
7.7
52
Feature Not Available
7.2
51
8.6
36
7.6
56
Additional Functionality
8.4
38
8.2
53
6.6
30
6.7
51
8.3
37
7.9
58
6.7
28
7.0
51
7.9
35
7.5
53
Data Sourcing
7.5
146
7.8
308
7.8
155
8.0
310
Feature Not Available
7.9
309
8.4
165
8.3
314
8.0
152
7.9
304
Predictive Analytics
7.8
154
7.6
307
7.8
148
7.7
307
Feature Not Available
7.3
290
7.4
145
7.7
300
Sales Management
8.4
169
8.6
318
Feature Not Available
7.5
299
Feature Not Available
8.3
306
8.4
177
8.7
318
Analytics
7.9
166
7.7
169
7.9
160
8.1
170
7.7
154
7.9
164
Customizations
8.3
165
8.0
176
8.2
170
8.2
167
8.2
171
8.3
179
7.9
155
7.9
172
8.3
169
8.3
171
Generative AI
Feature Not Available
Feature Not Available
Incentives
6.7
83
6.9
279
6.5
87
7.4
286
6.3
82
Feature Not Available
7.6
88
7.0
282
Personalization
7.5
94
7.7
298
7.6
94
7.8
291
8.1
104
8.2
306
7.5
94
7.9
293
Administrative
7.6
97
7.7
291
7.4
91
7.7
286
7.2
86
7.5
275
Categories
Categories
Shared Categories
Nutshell and Pipedrive are categorized as Sales Platforms, Sales Analytics, CRM, Email Marketing, Sales Performance Management, Email Tracking, and Online Form Builder
Unique Categories
Nutshell is categorized as Sales Engagement and Google Workspace for Sales
Pipedrive has no unique categories
Reviews
Reviewers' Company Size
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.1%
Computer Software
8.0%
Construction
5.3%
Information Technology and Services
5.2%
Financial Services
3.3%
Other
70.1%
Computer Software
11.2%
Information Technology and Services
10.7%
Marketing and Advertising
10.4%
Financial Services
4.1%
Real Estate
3.5%
Other
60.0%
Most Helpful Reviews
Nutshell
Most Helpful Favorable Review
Dr. Janice P.
Verified User in Internet
Simple integration with Google, forces me to enter results of meetings (this is good - everyone else on team needs the info), works on iPhone & iPad, minimal setup. $!0 pp/mo. And lovely, responsive customer service, even to idiot CEOs.
Most Helpful Critical Review
David B.
Verified User in Environmental Services
Business Card Scanner does not work. Reached out to customer support and received ZERO support on the matter. I don't care for the lack of sync with MS Outlook Exchange. The BCC to capture emails reminds me of when I had a Commodore 64.
Pipedrive
Most Helpful Favorable Review
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
Most Helpful Critical Review
Stephane B.
Verified User in Telecommunications
This year, we discovered limitations that all companies considering using them should know before subscribing. Buyer beware. Using Pipedrive is like writing on sand : A) They do not support copying your account to another on their service. Nor do...
Dr. Janice P.
Verified User in Internet
Simple integration with Google, forces me to enter results of meetings (this is good - everyone else on team needs the info), works on iPhone & iPad, minimal setup. $!0 pp/mo. And lovely, responsive customer service, even to idiot CEOs.
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
David B.
Verified User in Environmental Services
Business Card Scanner does not work. Reached out to customer support and received ZERO support on the matter. I don't care for the lack of sync with MS Outlook Exchange. The BCC to capture emails reminds me of when I had a Commodore 64.
Stephane B.
Verified User in Telecommunications
This year, we discovered limitations that all companies considering using them should know before subscribing. Buyer beware. Using Pipedrive is like writing on sand : A) They do not support copying your account to another on their service. Nor do...
Alternatives
Discussions
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
What is the best way to use email marketing with Pipedrive?
3 comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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