Compare Nimble CRM and Zoho CRM 
At a Glance
Market Segments
Small-Business (75.7% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
$29.90 1 seat Per Month
Free
Nimble CRM
Star Rating
(1,097)4.5 out of 5
Market Segments
Small-Business (75.7% of reviews)
Entry-Level Pricing
$29.90 1 seat Per Month
Browse all 2 pricing plansZoho CRM
Star Rating
(2,735)4.1 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho CRM offers a robust Lead Management feature with a score of 8.3, while Nimble CRM excels slightly higher at 8.5, indicating that Nimble may provide a more streamlined experience for tracking and nurturing leads.
- Reviewers mention that the Ease of Use in Nimble CRM is rated at 8.9, significantly higher than Zoho CRM's 8.2, suggesting that users find Nimble's interface more intuitive and user-friendly.
- G2 users highlight that Nimble CRM's Quality of Support is rated at 8.9, compared to Zoho CRM's 7.6, indicating that users feel more supported and satisfied with Nimble's customer service.
- Users on G2 report that Zoho CRM's Sales Force Automation features, particularly in Opportunity & Pipeline Management, score 8.1, while Nimble CRM scores 8.3, suggesting that Nimble may offer better tools for managing sales opportunities.
- Reviewers say that the Mobile User Support in both products is comparable, with Zoho CRM at 8.0 and Nimble CRM at 7.9, indicating that both platforms provide decent mobile functionality, but neither stands out significantly in this area.
- Users report that Zoho CRM's Data Accuracy for Contact Data is rated at 8.6, while Nimble CRM's is slightly lower at 8.7, suggesting that users may find Nimble's contact data to be more reliable overall.
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Pricing
Entry-Level Pricing
Nimble CRM
Monthly
$29.90
1 seat Per Month
- 25,000 Contacts
- 2 GB/User Storage
- Microsoft 365 & Google Workspace Integration
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Nimble CRM
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.5
926
8.4
2,318
Ease of Use
8.9
930
8.2
2,327
Ease of Setup
9.0
422
7.8
1,055
Ease of Admin
9.0
390
8.0
971
Quality of Support
8.9
830
7.6
2,119
Has the product been a good partner in doing business?
9.1
381
8.0
949
Product Direction (% positive)
9.2
923
7.9
2,254
Features by Category
Sales Force Automation
8.9
688
|
Verified
8.5
1503
|
Verified
Feature Not Available
8.2
762
|
Verified
8.3
632
|
Verified
8.1
1427
|
Verified
8.3
657
|
Verified
8.1
1511
|
Verified
7.6
400
|
Verified
7.7
1078
|
Verified
8.3
434
|
Verified
8.3
559
|
Verified
7.7
375
|
Verified
7.9
1107
|
Verified
7.8
383
|
Verified
7.9
1094
|
Verified
8.2
462
|
Verified
8.2
1209
|
Verified
Marketing Automation
8.0
517
|
Verified
8.0
1229
|
Verified
7.9
459
|
Verified
7.9
1192
|
Verified
8.5
550
|
Verified
8.3
1405
|
Verified
7.7
405
|
Verified
7.9
1022
|
Verified
Customer Support
8.1
428
8.0
1092
|
Verified
8.3
450
7.8
1095
|
Verified
8.3
474
7.9
1129
|
Verified
7.8
362
7.7
967
|
Verified
7.9
372
8.0
1008
|
Verified
Reporting & Analytics
7.8
535
|
Verified
8.1
1388
|
Verified
8.4
597
|
Verified
8.1
1445
|
Verified
7.9
457
|
Verified
8.0
946
|
Verified
Mobile & Social
8.5
573
|
Verified
8.0
978
|
Verified
8.8
642
|
Verified
8.0
990
|
Verified
7.9
525
|
Verified
7.9
1094
|
Verified
Platform
7.7
298
|
Verified
8.0
736
|
Verified
8.0
272
8.1
712
|
Verified
8.1
276
|
Verified
8.4
742
|
Verified
7.0
132
8.0
536
|
Verified
6.5
118
7.7
439
|
Verified
7.5
233
8.0
610
|
Verified
8.8
314
|
Verified
8.3
728
|
Verified
7.7
216
8.0
558
|
Verified
Integration
8.2
293
|
Verified
8.3
553
|
Verified
7.9
265
|
Verified
8.0
536
|
Verified
7.5
250
|
Verified
7.9
505
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Configuration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
42
Not enough data
8.2
39
Not enough data
8.4
43
Not enough data
8.4
45
Pricing
Not enough data
8.1
44
Not enough data
7.7
39
Not enough data
8.0
38
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.6
39
Quoting
Not enough data
8.3
41
Not enough data
8.2
36
Not enough data
8.1
37
Not enough data
8.3
36
Not enough data
8.0
40
Not enough data
8.4
37
Admin
Not enough data
8.1
68
Not enough data
7.5
63
Not enough data
8.0
66
Not enough data
8.1
63
Channels
Not enough data
8.0
42
Not enough data
8.0
40
Not enough data
7.4
38
Not enough data
8.0
35
Platform
Not enough data
8.3
68
Not enough data
7.9
63
Not enough data
7.6
57
Not enough data
8.3
69
Not enough data
8.4
68
Not enough data
8.3
70
Data Availability
9.0
425
Not enough data
8.7
413
Not enough data
8.1
321
|
Verified
Not enough data
6.6
23
Not enough data
Data Accuracy
8.7
413
Not enough data
8.7
403
Not enough data
6.7
22
Not enough data
Platform
Feature Not Available
Not enough data
8.8
184
|
Verified
Not enough data
9.1
207
Not enough data
8.3
194
|
Verified
Not enough data
8.2
186
|
Verified
Not enough data
8.2
153
Not enough data
Features
8.5
335
Not enough data
8.5
342
Not enough data
8.4
333
|
Verified
Not enough data
8.6
366
|
Verified
Not enough data
8.8
403
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
392
|
Verified
Not enough data
8.1
362
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
Competition
Not enough data
8.7
57
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.5
54
|
Verified
Not enough data
7.9
17
Integrations
Not enough data
8.9
60
|
Verified
Not enough data
8.7
58
Not enough data
8.7
44
Platform
Not enough data
8.8
64
|
Verified
Not enough data
8.9
63
|
Verified
Not enough data
8.8
57
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
8.8
62
|
Verified
Employee Features
Not enough data
8.9
65
|
Verified
Not enough data
8.8
67
|
Verified
Not enough data
8.9
67
|
Verified
Lead Facilitation
Not enough data
8.4
64
Not enough data
8.7
65
Not enough data
8.7
65
Not enough data
8.8
65
Organization
Not enough data
8.6
66
Not enough data
8.3
65
Not enough data
8.5
65
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
67
Sales Analysis
Not enough data
8.4
61
Not enough data
8.5
65
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.8
113
Not enough data
8.8
111
Not enough data
8.2
101
Not enough data
8.1
96
Not enough data
8.9
109
Not enough data
8.8
109
Not enough data
8.4
104
Repeatability and Reportability
Not enough data
8.4
101
Not enough data
8.5
105
Not enough data
8.6
99
Not enough data
8.1
95
Not enough data
8.0
78
AI and Automation
Not enough data
8.5
103
Not enough data
8.6
102
Not enough data
8.4
98
Not enough data
8.2
90
Not enough data
8.0
84
Generative AI
Not enough data
Feature Not Available
Customer Requirements
Not enough data
8.1
36
Not enough data
8.1
35
Not enough data
8.2
37
Contracts
Not enough data
8.1
35
Not enough data
7.9
32
Not enough data
8.1
35
Revenue
Not enough data
8.5
36
Not enough data
8.3
35
Not enough data
8.4
33
Platform Basics
Not enough data
8.5
79
Not enough data
8.6
74
Not enough data
8.6
78
Not enough data
8.5
70
Not enough data
8.8
37
Content
Not enough data
8.9
65
Not enough data
8.7
62
Not enough data
8.5
62
Not enough data
8.7
63
Not enough data
8.6
61
Collaboration
Not enough data
8.7
62
Not enough data
8.5
64
Not enough data
9.0
66
Not enough data
8.9
69
Not enough data
8.6
63
Not enough data
8.7
61
Customization
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
4.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.1
104
Not enough data
8.3
108
Not enough data
8.2
102
Not enough data
8.5
113
Not enough data
8.4
104
Predictive Analytics
Not enough data
8.5
105
Not enough data
8.2
98
Not enough data
8.0
85
Not enough data
8.1
91
Sales Management
Not enough data
8.3
111
Not enough data
8.2
90
Not enough data
8.4
104
Not enough data
8.6
111
Analytics
8.6
262
8.2
98
8.6
255
8.3
104
8.3
246
8.3
105
Customizations
8.6
275
8.7
109
8.3
254
8.7
107
8.6
273
8.7
107
8.2
246
8.7
103
8.5
266
8.5
108
Generative AI
Feature Not Available
Feature Not Available
Incentives
5.8
12
8.2
122
|
Verified
6.1
12
8.3
129
|
Verified
5.6
12
8.0
121
|
Verified
6.4
12
8.4
130
|
Verified
Personalization
6.9
14
8.5
146
|
Verified
6.0
13
8.5
147
|
Verified
8.3
13
8.5
153
|
Verified
6.4
14
8.3
140
|
Verified
Administrative
6.3
14
8.4
139
|
Verified
6.9
13
8.4
142
|
Verified
6.3
13
8.3
131
Categories
Categories
Shared Categories
Nimble CRM and Zoho CRM are categorized as Email Tracking, CRM, and Sales Performance Management
Unique Categories
Nimble CRM is categorized as Sales Intelligence and Online Form Builder
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Quote Management, Sales Gamification, CPQ, and Sales Platforms
Reviews
Reviewers' Company Size
Nimble CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.9%
Information Technology and Services
9.4%
Computer Software
6.0%
Management Consulting
4.8%
Internet
4.5%
Other
60.4%
Information Technology and Services
16.6%
Computer Software
9.9%
Marketing and Advertising
9.1%
Real Estate
3.6%
Financial Services
3.5%
Other
57.4%
Most Helpful Reviews
Nimble CRM
Most Helpful Favorable Review
Cate C.
Verified User in Higher Education
I originally signed up for Nimble when it first debuted but wasn't very impressed with the beta. Overtime the group has really refined the solution and now it is, in my opinion, the best CRM on the market. Businesses now do interact on so many channels...
Most Helpful Critical Review
Tami K.
Verified User in Internet
1) Importing, tagging, etc. was a nightmare. Not having a way to determine which contacts still weren't tagged was cumbersome. 2) I wish you could tie married couples together. I'm in real estate, and it's critical to have this feature. 3) I wish every...
Zoho CRM
Most Helpful Favorable Review
Danealle M.
Verified User in Insurance
1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...
Most Helpful Critical Review
Verified User in Real Estate
Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...
Cate C.
Verified User in Higher Education
I originally signed up for Nimble when it first debuted but wasn't very impressed with the beta. Overtime the group has really refined the solution and now it is, in my opinion, the best CRM on the market. Businesses now do interact on so many channels...
Danealle M.
Verified User in Insurance
1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...
Tami K.
Verified User in Internet
1) Importing, tagging, etc. was a nightmare. Not having a way to determine which contacts still weren't tagged was cumbersome. 2) I wish you could tie married couples together. I'm in real estate, and it's critical to have this feature. 3) I wish every...
Verified User in Real Estate
Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...
Alternatives
Discussions
Does Nimble integrate with Quick Books Online Simple Start?
4 comments
JK
Hi Kathy,
We do not integrate directly with Quickbooks Online Simple Start or QBO at this time. But you may use the Nimble Smart Contacts App while in QBO...Read more
Pre-populated database
3 comments
BM
No. Nimble doesn't offer any leads. You have to populate your database with your own contacts.Read more
Does Nimble integrate with Gmail/Outlook?
3 comments
BM
Yes, Nimble integrates with both + with G Suite and Office365.Read more
What have you found better than ZOHO
5 comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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