Compare Nimble CRM and Nutshell 
At a Glance
Market Segments
Small-Business (75.7% of reviews)
Small-Business (79.8% of reviews)
Entry-Level Pricing
$29.90 1 seat Per Month
Starting at $13.00 1 user Per Month
Nimble CRM
Star Rating
(1,097)4.5 out of 5
Market Segments
Small-Business (75.7% of reviews)
Entry-Level Pricing
$29.90 1 seat Per Month
Browse all 2 pricing plansNutshell
Star Rating
(1,200)4.3 out of 5
Market Segments
Small-Business (79.8% of reviews)
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Nimble CRM excels in Contact Data Availability with a score of 9.0, while Nutshell falls short with no score provided. Reviewers mention that this feature allows for better management of customer relationships through comprehensive data access.
- Reviewers mention that Nimble CRM's Email Marketing capabilities, particularly in Building and Personalizing Emails (8.2), are superior to Nutshell's (7.6). Users appreciate the ease of creating tailored email campaigns that resonate with their audience.
- G2 users highlight Nimble CRM's Sales Force Automation features, especially in Contact & Account Management (8.9), which outperforms Nutshell's (8.5). Reviewers say this leads to more efficient tracking and management of customer interactions.
- Users on G2 report that Nimble CRM's Customer Support is robust, scoring 8.9 in Quality of Support, compared to Nutshell's 8.7. Reviewers mention that the responsiveness and helpfulness of the support team significantly enhance their experience.
- Reviewers mention that Nimble CRM's Customization options, particularly in Design (8.6), are more flexible than those offered by Nutshell (8.2). Users appreciate the ability to tailor the interface to better suit their business needs.
- Users say that Nimble CRM's Performance and Reliability score of 9.1 is a standout feature, while Nutshell's score of 8.4 indicates room for improvement. Reviewers report that a reliable platform is crucial for maintaining productivity and trust in the software.
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Pricing
Entry-Level Pricing
Nimble CRM
Monthly
$29.90
1 seat Per Month
- 25,000 Contacts
- 2 GB/User Storage
- Microsoft 365 & Google Workspace Integration
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Free Trial
Nimble CRM
Free Trial is available
Nutshell
Free Trial is available
Ratings
Meets Requirements
8.5
926
8.3
1,005
Ease of Use
8.9
930
8.7
1,024
Ease of Setup
9.0
422
8.5
547
Ease of Admin
9.0
390
8.7
484
Quality of Support
8.9
830
8.7
922
Has the product been a good partner in doing business?
9.1
381
8.8
477
Product Direction (% positive)
9.2
923
8.5
992
Features by Category
Sales Force Automation
8.9
688
|
Verified
8.5
789
|
Verified
Feature Not Available
Feature Not Available
8.3
632
|
Verified
8.3
760
|
Verified
8.3
657
|
Verified
8.1
779
|
Verified
7.6
400
|
Verified
7.5
582
|
Verified
8.3
434
|
Verified
8.0
633
|
Verified
7.7
375
|
Verified
7.4
585
|
Verified
7.8
383
|
Verified
7.3
500
8.2
462
|
Verified
7.5
565
Marketing Automation
8.0
517
|
Verified
7.7
581
|
Verified
7.9
459
|
Verified
7.6
513
8.5
550
|
Verified
8.4
723
|
Verified
7.7
405
|
Verified
7.1
488
Customer Support
8.1
428
7.9
549
8.3
450
7.8
570
|
Verified
8.3
474
8.0
603
|
Verified
7.8
362
7.3
479
|
Verified
7.9
372
7.8
498
|
Verified
Reporting & Analytics
7.8
535
|
Verified
7.8
708
|
Verified
8.4
597
|
Verified
8.2
770
|
Verified
7.9
457
|
Verified
7.3
602
|
Verified
Mobile & Social
8.5
573
|
Verified
7.1
471
|
Verified
8.8
642
|
Verified
6.9
474
|
Verified
7.9
525
|
Verified
7.0
567
|
Verified
Platform
7.7
298
|
Verified
7.7
543
|
Verified
8.0
272
7.8
513
|
Verified
8.1
276
|
Verified
8.3
564
|
Verified
7.0
132
7.1
396
|
Verified
6.5
118
6.4
343
|
Verified
7.5
233
7.2
415
8.8
314
|
Verified
8.4
546
|
Verified
7.7
216
7.1
400
|
Verified
Integration
8.2
293
|
Verified
7.8
530
|
Verified
7.9
265
|
Verified
7.4
468
|
Verified
7.5
250
|
Verified
7.1
408
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Email Marketing
Not enough data
8.0
221
Not enough data
8.4
232
Not enough data
Feature Not Available
Not enough data
8.2
232
Not enough data
8.4
237
Not enough data
8.1
222
Not enough data
Feature Not Available
Not enough data
8.2
198
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
7.0
118
Not enough data
8.1
220
Platform
Not enough data
8.3
219
Not enough data
7.2
174
Not enough data
8.4
222
Generative AI
Not enough data
6.5
138
Not enough data
6.7
139
Integration
Not enough data
8.0
215
Not enough data
7.2
179
Not enough data
7.0
169
Not enough data
7.7
188
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data Availability
9.0
425
Not enough data
8.7
413
Not enough data
8.1
321
|
Verified
Not enough data
6.6
23
Not enough data
Data Accuracy
8.7
413
Not enough data
8.7
403
Not enough data
6.7
22
Not enough data
Platform
Feature Not Available
Not enough data
8.8
184
|
Verified
Not enough data
9.1
207
Not enough data
8.3
194
|
Verified
Not enough data
8.2
186
|
Verified
Not enough data
8.2
153
Not enough data
Features
8.5
335
Not enough data
8.5
342
Not enough data
8.4
333
|
Verified
Not enough data
8.6
366
|
Verified
Not enough data
8.8
403
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
392
|
Verified
Not enough data
8.1
362
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
Integrated Workflows
Not enough data
8.2
165
Not enough data
8.2
161
Not enough data
7.3
129
Not enough data
Feature Not Available
Not enough data
8.0
139
Not enough data
7.8
149
Not enough data
8.0
137
Repeatability and Reportability
Not enough data
Feature Not Available
Not enough data
8.1
142
Not enough data
8.0
137
Not enough data
7.1
121
Not enough data
Feature Not Available
AI and Automation
Not enough data
7.7
135
Not enough data
7.8
134
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Customization
7.7
5
8.1
35
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
33
Additional Functionality
Not enough data
8.4
35
4.3
5
6.6
29
Not enough data
8.2
35
Not enough data
6.8
27
Not enough data
7.9
33
Data Sourcing
Not enough data
7.4
137
Not enough data
7.7
146
Not enough data
Feature Not Available
Not enough data
8.3
156
Not enough data
7.9
144
Predictive Analytics
Not enough data
7.8
146
Not enough data
7.7
140
Not enough data
Feature Not Available
Not enough data
7.3
136
Sales Management
Not enough data
8.3
159
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
167
Analytics
8.6
262
7.8
153
8.6
255
7.8
147
8.3
246
7.7
143
Customizations
8.6
275
8.2
153
8.3
254
8.1
157
8.6
273
8.1
160
8.2
246
7.8
143
8.5
266
8.2
157
Generative AI
Feature Not Available
Feature Not Available
Incentives
5.8
12
6.5
75
6.1
12
6.4
79
5.6
12
6.1
74
6.4
12
7.5
80
Personalization
6.9
14
7.4
88
6.0
13
7.5
86
8.3
13
8.0
96
6.4
14
7.4
86
Administrative
6.3
14
7.5
89
6.9
13
7.3
83
6.3
13
7.1
78
Categories
Categories
Shared Categories
Nimble CRM and Nutshell are categorized as Email Tracking, CRM, Online Form Builder, and Sales Performance Management
Unique Categories
Nimble CRM is categorized as Sales Intelligence
Nutshell is categorized as Sales Platforms, Sales Engagement, Google Workspace for Sales, Sales Analytics, and Email Marketing
Reviews
Reviewers' Company Size
Nimble CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.9%
Information Technology and Services
9.4%
Computer Software
6.0%
Management Consulting
4.8%
Internet
4.5%
Other
60.4%
Marketing and Advertising
8.2%
Computer Software
7.8%
Construction
5.3%
Information Technology and Services
5.1%
Financial Services
3.4%
Other
70.2%
Most Helpful Reviews
Nimble CRM
Most Helpful Favorable Review
Cate C.
Verified User in Higher Education
I originally signed up for Nimble when it first debuted but wasn't very impressed with the beta. Overtime the group has really refined the solution and now it is, in my opinion, the best CRM on the market. Businesses now do interact on so many channels...
Most Helpful Critical Review
Tami K.
Verified User in Internet
1) Importing, tagging, etc. was a nightmare. Not having a way to determine which contacts still weren't tagged was cumbersome. 2) I wish you could tie married couples together. I'm in real estate, and it's critical to have this feature. 3) I wish every...
Nutshell
Most Helpful Favorable Review
Dr. Janice P.
Verified User in Internet
Simple integration with Google, forces me to enter results of meetings (this is good - everyone else on team needs the info), works on iPhone & iPad, minimal setup. $!0 pp/mo. And lovely, responsive customer service, even to idiot CEOs.
Most Helpful Critical Review
David B.
Verified User in Environmental Services
Business Card Scanner does not work. Reached out to customer support and received ZERO support on the matter. I don't care for the lack of sync with MS Outlook Exchange. The BCC to capture emails reminds me of when I had a Commodore 64.
Cate C.
Verified User in Higher Education
I originally signed up for Nimble when it first debuted but wasn't very impressed with the beta. Overtime the group has really refined the solution and now it is, in my opinion, the best CRM on the market. Businesses now do interact on so many channels...
Dr. Janice P.
Verified User in Internet
Simple integration with Google, forces me to enter results of meetings (this is good - everyone else on team needs the info), works on iPhone & iPad, minimal setup. $!0 pp/mo. And lovely, responsive customer service, even to idiot CEOs.
Tami K.
Verified User in Internet
1) Importing, tagging, etc. was a nightmare. Not having a way to determine which contacts still weren't tagged was cumbersome. 2) I wish you could tie married couples together. I'm in real estate, and it's critical to have this feature. 3) I wish every...
David B.
Verified User in Environmental Services
Business Card Scanner does not work. Reached out to customer support and received ZERO support on the matter. I don't care for the lack of sync with MS Outlook Exchange. The BCC to capture emails reminds me of when I had a Commodore 64.
Alternatives
Discussions
Does Nimble integrate with Quick Books Online Simple Start?
4 comments
JK
Hi Kathy,
We do not integrate directly with Quickbooks Online Simple Start or QBO at this time. But you may use the Nimble Smart Contacts App while in QBO...Read more
Pre-populated database
3 comments
BM
No. Nimble doesn't offer any leads. You have to populate your database with your own contacts.Read more
Does Nimble integrate with Gmail/Outlook?
3 comments
BM
Yes, Nimble integrates with both + with G Suite and Office365.Read more
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
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