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- Nexthink Adopt (Formerly Applearn Adopt)-vs-WalkMe
Compare Nexthink Adopt (Formerly Applearn Adopt) and WalkMe 
At a Glance
Market Segments
Enterprise (76.4% of reviews)
Enterprise (57.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Nexthink Adopt (Formerly Applearn Adopt)
Star Rating
(55)4.5 out of 5
Market Segments
Enterprise (76.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Nexthink Adopt (Formerly Applearn Adopt)WalkMe
Star Rating
(476)4.5 out of 5
Market Segments
Enterprise (57.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WalkMe excels in Click Tracking with a score of 9.0, allowing for detailed insights into user interactions, while Nexthink Adopt's performance in this area is not highlighted as strongly.
- Reviewers mention that Nexthink Adopt shines in Data Analysis with a score of 9.2, providing robust analytics capabilities that help organizations understand user behavior better than WalkMe, which scored 8.1.
- G2 users highlight WalkMe's superior Quality of Support with a score of 8.8, indicating a more responsive and helpful support team compared to Nexthink Adopt's score of 9.4, which suggests a strong support experience.
- Users on G2 report that Nexthink Adopt offers better User Segmentation capabilities with a score of 8.8, allowing for more tailored user experiences, while WalkMe scored 8.5 in this area.
- Reviewers say that WalkMe's Text Bubble Walkthroughs received a high score of 9.0, making it a preferred choice for creating engaging user guides, whereas Nexthink Adopt's similar feature scored slightly lower at 8.8.
- Users report that Nexthink Adopt's Multi-Language Support is a standout feature with a score of 8.8, making it more accessible for global teams compared to WalkMe's score of 7.5 in the same category.
Featured Products
Sponsored
Product Fruits
(121)
Session Replay
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Pricing
Entry-Level Pricing
Nexthink Adopt (Formerly Applearn Adopt)
No pricing availableWalkMe
No pricing availableFree Trial
Nexthink Adopt (Formerly Applearn Adopt)
No trial information availableWalkMe
No trial information availableRatings
Meets Requirements
8.3
30
8.7
415
Ease of Use
8.8
30
8.3
422
Ease of Setup
8.3
27
8.0
336
Ease of Admin
8.8
28
8.2
319
Quality of Support
9.4
32
8.8
412
Has the product been a good partner in doing business?
9.3
28
8.9
319
Product Direction (% positive)
8.2
26
8.9
402
Features by Category
User Identification
Not enough data
7.5
16
Not enough data
8.4
18
Not enough data
7.8
13
Tracking & Reporting
Not enough data
8.5
17
Not enough data
8.1
18
Not enough data
8.2
15
Not enough data
8.2
19
Not enough data
7.7
17
Not enough data
8.3
17
Metrics
Not enough data
8.4
16
Not enough data
8.2
15
Not enough data
8.2
16
Not enough data
8.3
14
Not enough data
8.2
15
User Behavior
Not enough data
9.0
32
Not enough data
6.4
18
Not enough data
7.9
21
Not enough data
7.5
24
A/B Testing
Not enough data
8.3
25
Not enough data
8.1
18
Not enough data
8.3
31
Not enough data
7.9
20
Visitor Information
Not enough data
7.9
33
Not enough data
8.5
33
User Analysis
7.5
6
7.9
240
9.2
10
8.1
274
User Support
8.8
12
8.5
264
8.8
10
7.6
208
8.8
8
8.0
215
Walkthrough Type
8.1
14
7.9
221
8.8
12
9.1
271
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
7.6
88
Self-Service Experience
Not enough data
8.4
187
Not enough data
8.2
186
Feature Not Available
8.1
178
Not enough data
6.8
124
Not enough data
8.1
156
Self-Service Platform
9.3
5
8.3
159
Not enough data
8.2
164
Not enough data
7.1
126
Not enough data
7.7
145
Metrics
Not enough data
8.4
16
Not enough data
8.2
15
Not enough data
8.2
16
Not enough data
8.3
14
Not enough data
8.2
15
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Variation Testing
Not enough data
7.9
13
Not enough data
8.3
17
Not enough data
8.1
15
Not enough data
7.9
18
Not enough data
8.0
18
Not enough data
8.5
14
Reporting
Not enough data
8.2
20
Not enough data
8.0
21
Personalization
Not enough data
8.2
19
Not enough data
8.0
19
Not enough data
8.1
17
Administration
Not enough data
7.5
17
Not enough data
8.1
18
Not enough data
8.1
22
Not enough data
8.6
22
Categories
Categories
Shared Categories
Nexthink Adopt (Formerly Applearn Adopt) and WalkMe are categorized as Digital Adoption Platform and Customer Self-Service
Unique Categories
Nexthink Adopt (Formerly Applearn Adopt) is categorized as Product Analytics
WalkMe is categorized as ServiceNow Store Apps, Session Replay, Mobile App Analytics, Mobile App Optimization, and SAP Store
Reviews
Reviewers' Company Size
Nexthink Adopt (Formerly Applearn Adopt)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Tobacco
7.3%
Outsourcing/Offshoring
7.3%
Management Consulting
5.5%
Higher Education
5.5%
Airlines/Aviation
5.5%
Other
69.1%
Computer Software
11.8%
Financial Services
8.4%
Information Technology and Services
7.5%
Hospital & Health Care
5.1%
Insurance
4.9%
Other
62.3%
Most Helpful Reviews
Nexthink Adopt (Formerly Applearn Adopt)
Most Helpful Favorable Review
Sarah C.
Verified User in Outsourcing/Offshoring
- Having a visual aid in the places where end-users struggle provides better user engagement and reduced time troubleshooting - Having the ability to configure your own in-process support and guidance for end-users - Being able to duplicate configuration to...
Most Helpful Critical Review
Verified User in Tobacco
Don't like that you can't have an overview of the separate categories from your media settings. For example, if I have media for Poland in Polish, I'd like to be able to visualise this somewhere within Adopt. Right now you can only access each media item...
WalkMe
Most Helpful Favorable Review
Peter B.
Verified User in Computer Software
Great tool for creating instructions for users with point and click process. All hosted on the cloud, so nothing to really install. Great option with different languages .. we ran a test with our Asia-pacific team and they seemed pleased.
Most Helpful Critical Review
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Very expensive.
Sarah C.
Verified User in Outsourcing/Offshoring
- Having a visual aid in the places where end-users struggle provides better user engagement and reduced time troubleshooting - Having the ability to configure your own in-process support and guidance for end-users - Being able to duplicate configuration to...
Peter B.
Verified User in Computer Software
Great tool for creating instructions for users with point and click process. All hosted on the cloud, so nothing to really install. Great option with different languages .. we ran a test with our Asia-pacific team and they seemed pleased.
Verified User in Tobacco
Don't like that you can't have an overview of the separate categories from your media settings. For example, if I have media for Poland in Polish, I'd like to be able to visualise this somewhere within Adopt. Right now you can only access each media item...
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Very expensive.
Discussions
What is a digital adoption platform?
1 comment
GF
A digital adoption platform (DAP) is a software solution designed to help users adopt and fully utilize digital tools and applications. It provides on-screen...Read more
What is the digital adoption process?
1 comment
GF
Digital Adoption is the process by which users learn to leverage new or existing technology to its fullest potential and derive maximum value from a digital...Read more
Nexthink Adopt (Formerly Applearn Adopt) has no more discussions with answers
What is the one greatest solution you have used WalkMe for?
3 comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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