G2 reviewers report that Weave excels in overall user satisfaction, boasting a significantly higher G2 Score compared to NexHealth. Users appreciate features like the call popping functionality, which allows for quick access to client information, enhancing efficiency during client interactions.
Users say that Weave's implementation process is straightforward, with many finding it easy to set up and use. One reviewer highlighted the intuitive design of the platform, making it accessible for daily operations, while NexHealth users noted its ease of use but with fewer mentions of setup experiences.
According to verified reviews, Weave shines in patient communication capabilities, with users praising its ability to send text and payment links seamlessly. This flexibility is particularly valuable during system downtimes, ensuring that operations can continue smoothly, whereas NexHealth users appreciate its comprehensive management of payments and scheduling.
Reviewers mention that while Weave has a robust support system, NexHealth's customer service is frequently highlighted for its attentiveness and quick resolution of issues. Users of NexHealth feel confident that their concerns are addressed promptly, which contributes to a positive user experience.
Users report that Weave has a strong presence in the small business segment, with a majority of its reviews coming from this market. This focus allows it to cater specifically to the needs of smaller practices, while NexHealth also serves this segment but with a slightly broader appeal.
G2 reviewers indicate that both platforms have their strengths in patient engagement, but Weave's overall engagement metrics are lower than NexHealth's. Users of NexHealth appreciate its digital forms and campaign management features, which enhance patient interaction, while Weave's engagement tools are seen as effective but less comprehensive.
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Automate appointment booking, reduce no-shows, and fill last-minute cancellations without adding staff or compromising your workflow.
They are messaging resource for our dental office. We can easily correspond with our patients as well as send them links to digital forms. Patients can...Read more
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