Compare Neo and Zoho Mail 
At a Glance
Market Segments
Small-Business (91.4% of reviews)
Small-Business (73.6% of reviews)
Entry-Level Pricing
$1.99 1 User Per Month
0
Neo
Star Rating
(72)4.7 out of 5
Market Segments
Small-Business (91.4% of reviews)
Entry-Level Pricing
$1.99 1 User Per Month
Browse all 3 pricing plansZoho Mail
Star Rating
(698)4.4 out of 5
Market Segments
Small-Business (73.6% of reviews)
Entry-Level Pricing
0
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho Mail's "Ease of Setup" score of 8.5 is lower than Neo's impressive 9.6, indicating that Neo provides a more straightforward onboarding experience, which is crucial for small businesses looking to get started quickly.
- Reviewers mention that Neo excels in "Quality of Support" with a score of 9.1 compared to Zoho Mail's 8.3, suggesting that users find Neo's customer service more responsive and helpful when issues arise.
- G2 users highlight that Zoho Mail's "Generative AI Text Generation" feature scores 9.0, while Neo's is notably lower at 7.7, indicating that Zoho Mail offers a more robust AI capability for generating text, which can enhance productivity for users relying on automated content creation.
- Users on G2 appreciate Neo's "Ease of Use" rating of 9.5, which surpasses Zoho Mail's 9.0, suggesting that Neo's interface is more intuitive and user-friendly, making it easier for teams to adopt and utilize effectively.
- Reviewers say that Zoho Mail's "Task Management" features, particularly "Task Prioritization" and "To-Do Lists," score 9.3 and 9.5 respectively, showcasing its strong capabilities in managing tasks, which is essential for users who need to stay organized.
- Users report that Neo's "Browser Agnostic" feature scores a perfect 9.9, while Zoho Mail does not have a specific score listed, indicating that Neo provides a more versatile experience across different web browsers, which can be a significant advantage for users working in varied environments.
Pricing
Entry-Level Pricing
Neo
Business Starter
$1.99
1 User Per Month
For individuals and creators
- 10 GB Email storage
- Free yourcompany.co.site domain
- Rich webmail
Zoho Mail
Free
0
Get started for free!
- 5GB /User Mailbox Storage
- Online office apps (Writer, Sheet, Show)
- Integrated chat
Free Trial
Neo
Free Trial is available
Zoho Mail
Free Trial is available
Ratings
Meets Requirements
9.2
67
8.9
587
Ease of Use
9.5
70
9.0
586
Ease of Setup
9.5
67
8.5
225
Ease of Admin
9.6
34
8.8
198
Quality of Support
9.0
63
8.3
517
Has the product been a good partner in doing business?
9.5
33
8.8
189
Product Direction (% positive)
9.3
70
8.5
569
Features by Category
Browser
Not enough data
9.9
13
Not enough data
9.5
13
Not enough data
9.6
12
User Tools
Not enough data
9.0
12
Not enough data
9.6
12
Not enough data
9.7
12
Editing Tools
Not enough data
9.3
12
Not enough data
9.5
11
Workspace Options
Not enough data
9.2
12
Not enough data
9.2
11
Task Creation
Not enough data
9.3
38
Not enough data
8.9
38
Not enough data
8.9
35
Not enough data
9.1
35
Task Management
Not enough data
9.3
38
Not enough data
9.6
39
Not enough data
8.9
36
Not enough data
9.2
37
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Calendar View
Not enough data
9.0
56
Not enough data
9.1
57
Shared Calendar
Not enough data
9.2
56
Not enough data
9.2
53
Accessibility
Not enough data
8.9
52
Not enough data
9.0
52
Integration
Not enough data
9.2
52
Not enough data
9.3
48
Not enough data
9.3
51
Notifications
Not enough data
9.2
51
Not enough data
9.0
48
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Sorting & Filtering
8.8
27
Not enough data
7.8
27
Not enough data
7.7
27
Not enough data
8.4
26
Not enough data
Integrations
8.2
25
Not enough data
8.0
24
Not enough data
8.0
23
Not enough data
Time Management
8.7
25
Not enough data
8.6
24
Not enough data
8.3
24
Not enough data
Generative AI
8.1
24
Not enough data
7.8
24
Not enough data
7.9
24
Not enough data
Generative AI
7.7
43
Feature Not Available
7.5
43
Feature Not Available
7.4
43
Feature Not Available
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Categories
Categories
Shared Categories
Neo and Zoho Mail are categorized as Email
Unique Categories
Zoho Mail is categorized as Bookmark Manager, Note-Taking Software, Calendar, Domain Registrars, and Task Management
Reviews
Reviewers' Company Size
Neo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Mail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.4%
Consulting
7.1%
Retail
7.1%
Construction
4.3%
Computer Software
4.3%
Other
65.7%
Information Technology and Services
14.0%
Marketing and Advertising
8.4%
Computer Software
8.1%
Telecommunications
3.0%
Financial Services
2.5%
Other
64.0%
Most Helpful Reviews
Neo
Most Helpful Favorable Review
Verified User in Computer Software
The app and website work well. The price is also very reasonable.
Most Helpful Critical Review
Allen T.
Verified User in Marketing and Advertising
bait and switch unethical billing. I was locked in at $119 and they changed the price to $143 during my billing cycle without any notice and then refused to honor their original price I was locked into.
Zoho Mail
Most Helpful Favorable Review
Max O.
Verified User in Entertainment
I can work with my own domain and its free. Most of the competitors, including Google, have ridiculous pricing for this kind of service. So there basically no alternative to Zoho Mail, that is as good. It has all the basic email provider features without...
Most Helpful Critical Review
Alberto B.
Verified User in Consumer Services
Poor support. We're having a problem receiving emails sent to email accounts hosted on ZoHo from a particular domain that worked fine till about a month ago. We can receive emails from this particular domain on other email accounts hosted by other email...
Verified User in Computer Software
The app and website work well. The price is also very reasonable.
Max O.
Verified User in Entertainment
I can work with my own domain and its free. Most of the competitors, including Google, have ridiculous pricing for this kind of service. So there basically no alternative to Zoho Mail, that is as good. It has all the basic email provider features without...
Allen T.
Verified User in Marketing and Advertising
bait and switch unethical billing. I was locked in at $119 and they changed the price to $143 during my billing cycle without any notice and then refused to honor their original price I was locked into.
Alberto B.
Verified User in Consumer Services
Poor support. We're having a problem receiving emails sent to email accounts hosted on ZoHo from a particular domain that worked fine till about a month ago. We can receive emails from this particular domain on other email accounts hosted by other email...
Discussions
Neo has no discussions with answers
Does this integrate well with other Zoho products?
7 comments
ST
Yes, for sure. Zoho mail can be integrated with other Zoho products seamlesslyRead more
Is Zoho Mail free?
4 comments
AH
There is a free version available but you can only use it with the online site or the zoho mail mobile app. It does not offer imap or pop for use with 3rd...Read more
How good is Zoho Mail?
3 comments
SS
A dependable and easy-to-use email service is Zoho Mail. It provides high security, a large feature set, and an easy-to-use interface. It's a good option for...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
