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Compare Microsoft Outlook and Protonmail

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At a Glance
Microsoft Outlook
Microsoft Outlook
Star Rating
(2,954)4.5 out of 5
Market Segments
Enterprise (38.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Microsoft Outlook
Protonmail
Protonmail
Star Rating
(128)4.4 out of 5
Market Segments
Small-Business (54.8% of reviews)
Information
Entry-Level Pricing
$5 per month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Microsoft Outlook excels in its Unified Inbox feature, scoring 9.0, which allows for seamless management of multiple email accounts in one place. In contrast, Protonmail does not offer a unified inbox, which some users find limiting.
  • Reviewers mention that Outlook's Calendar Collaboration feature, rated at 9.0, is highly effective for team scheduling and sharing, while Protonmail's calendar functionalities are less robust, making it harder for teams to coordinate.
  • G2 users highlight that Microsoft Outlook's Task Management capabilities, rated at 8.8, integrate well with its email and calendar features, providing a comprehensive productivity tool. Protonmail, however, lacks dedicated task management features, which some users find disappointing.
  • Users on G2 appreciate Outlook's Mobile Application rating of 8.7, which offers a user-friendly experience for managing emails on the go. Protonmail's mobile app, while functional, does not receive the same level of praise for usability.
  • Reviewers mention that Microsoft Outlook's Quality of Support is rated at 8.6, which is generally seen as reliable, whereas Protonmail's support, rated at 8.1, has received mixed reviews regarding response times and effectiveness.
  • Users say that Outlook's Integration capabilities, with a score of 8.9, allow for seamless connectivity with various third-party applications, enhancing productivity. Protonmail, while secure, has fewer integration options, which some users find limits their workflow.
Featured Products
Pricing
Entry-Level Pricing
Microsoft Outlook
No pricing available
Protonmail
ProtonMail Plus
$5
per month
Browse all 3 pricing plans
Free Trial
Microsoft Outlook
No trial information available
Protonmail
No trial information available
Ratings
Meets Requirements
9.2
2,262
9.0
111
Ease of Use
8.9
2,309
8.8
112
Ease of Setup
8.9
505
9.1
15
Ease of Admin
8.6
273
9.2
14
Quality of Support
8.6
1,832
8.1
101
Has the product been a good partner in doing business?
8.8
254
9.4
11
Product Direction (% positive)
8.4
2,194
9.4
110
Features by Category
9.0
8,466
Not enough data
Inbox Tools
9.1
893
Not enough data
8.9
956
Not enough data
9.3
961
Not enough data
9.2
969
Not enough data
Coordination Tools
9.3
966
Not enough data
8.9
950
Not enough data
8.8
902
Not enough data
Software Options
9.2
961
Not enough data
8.7
908
Not enough data
8.8
9,906
Not enough data
Calendar View
8.9
969
Not enough data
8.8
975
Not enough data
Shared Calendar
9.0
972
Not enough data
8.9
929
Not enough data
Accessibility
8.8
830
Not enough data
8.6
843
Not enough data
Integration
8.8
892
Not enough data
8.9
901
Not enough data
8.9
923
Not enough data
Notifications
9.0
927
Not enough data
8.5
745
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Not enough data
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Microsoft Outlook
Microsoft Outlook
Protonmail
Protonmail
Microsoft Outlook and Protonmail are categorized as Email
Unique Categories
Microsoft Outlook
Microsoft Outlook is categorized as Calendar and Email Client
Protonmail
Protonmail is categorized as Email Encryption
Reviews
Reviewers' Company Size
Microsoft Outlook
Microsoft Outlook
Small-Business(50 or fewer emp.)
25.4%
Mid-Market(51-1000 emp.)
35.7%
Enterprise(> 1000 emp.)
38.9%
Protonmail
Protonmail
Small-Business(50 or fewer emp.)
54.8%
Mid-Market(51-1000 emp.)
29.8%
Enterprise(> 1000 emp.)
15.3%
Reviewers' Industry
Microsoft Outlook
Microsoft Outlook
Information Technology and Services
13.6%
Computer Software
8.3%
Hospital & Health Care
3.8%
Financial Services
3.6%
Higher Education
3.6%
Other
67.2%
Protonmail
Protonmail
Internet
9.6%
Information Technology and Services
8.8%
Hospitality
8.0%
Higher Education
7.2%
Computer Software
5.6%
Other
60.8%
Most Helpful Reviews
Microsoft Outlook
Microsoft Outlook
Most Helpful Favorable Review
Marek B.
MB
Marek B.
Verified User in Wholesale

I use many Microsoft products and I appreciate the consistency of the interface. The common or similar menus consistently appear in the same places. Also, the help menu is great if you are new to the platform - just search for what you are struggling with...

Most Helpful Critical Review
Raviraj R.
RR
Raviraj R.
Verified User in Information Technology and Services

Archiving the mails. This is still not straight forward method. Setting the archiving of mails and setting rules for mail is still a pain staking tasks. It does'nt allow me to send .exe or executable files as an attachment, i still not able to figure out...

Protonmail
Protonmail
Most Helpful Favorable Review
CW
Cynthia W.
Verified User in Telecommunications

What I like about Protonmail and makes it a great choice for email is its security and privacy offering end-to-end encryption allowing me to send these encrypted emails to my clients. I paid to register and integrate the messaging functionality with my...

Most Helpful Critical Review
VM
Vithen M.
Verified User in Consumer Goods

I didn't like the pay to upgrade, they should at least have 1 gig of space available on the free account to properly use the service before deciding to upgrade. You have an option to receive mail at a shortened email address from @protonmain.com to...

Alternatives
Microsoft Outlook
Microsoft Outlook Alternatives
Spike
Spike
Add Spike
Google Workspace
Google Workspace
Add Google Workspace
Superhuman
Superhuman
Add Superhuman
Zoho Mail
Zoho Mail
Add Zoho Mail
Protonmail
Protonmail Alternatives
Spike
Spike
Add Spike
Google Workspace
Google Workspace
Add Google Workspace
Zoho Mail
Zoho Mail
Add Zoho Mail
Apple Mail
Apple Mail
Add Apple Mail
Discussions
Microsoft Outlook
Microsoft Outlook Discussions
What business advantages does Outlook give over Gmail?
5 comments
Stephen P.
SP
As an e-mail client, Outlook is unexceptional. The driving difference is whether you want the overhead & control of hosting Exchange, or are content letting...Read more
What are the features of Outlook?
4 comments
Annice B.
AB
Mail and calendar are the top features.Read more
What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?
3 comments
SM
I like that you can pin conversations to the top of the email.Read more
Protonmail
Protonmail Discussions
When is the launching date of proton drive?
1 comment
Maciej C.
MC
As the Project Status is still "Under Development", any new information on its release will be added on the ProtonMail Twitter: @ProtonMail. Hope that helps.Read more
Can police track ProtonMail?
1 comment
Marko M.
MM
From my opinion, police needs special permission to track protonmail, I guess in some cases that police is trying to track protonmail using illegal methods,...Read more
Is ProtonMail legitimate?
1 comment
Jeffrey Z.
JZ
Yes, I have been on their paid plan for a few years now. I highly recommend their services. They now have a cloud drive and a great VPN as well.Read more