Compare Microsoft Forms and SurveyMonkey

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At a Glance
Microsoft Forms
Microsoft Forms
Star Rating
(364)4.4 out of 5
Market Segments
Mid-Market (41.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Microsoft Forms
SurveyMonkey
SurveyMonkey
Star Rating
(22,945)4.4 out of 5
Market Segments
Small-Business (36.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about SurveyMonkey
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that SurveyMonkey's "Survey Builder" is intuitive and user-friendly, allowing for easy creation of complex surveys, while Microsoft Forms also offers a solid "Survey Builder" but is noted for slightly better ease of setup.
  • Reviewers mention that SurveyMonkey excels in "Custom Reports and Dashboards," providing more robust analytics options compared to Microsoft Forms, which has more basic reporting features.
  • G2 users highlight that SurveyMonkey's "Conditional Logic" feature is effective for creating personalized survey paths, although Microsoft Forms users appreciate its similar functionality, noting it as slightly more straightforward.
  • Users on G2 say that SurveyMonkey's "Templates" library is extensive and diverse, making it easier to find a suitable starting point for surveys, while Microsoft Forms has fewer templates, which some users find limiting.
  • Reviewers mention that Microsoft Forms shines in "Data Exporting," with users appreciating its seamless integration with Excel, making data analysis straightforward, whereas SurveyMonkey's exporting options are seen as less flexible.
  • Users report that both platforms offer "Mobile Forms," but SurveyMonkey is often praised for its mobile interface being more polished and user-friendly, enhancing the survey-taking experience on mobile devices.
Featured Products
Pricing
Entry-Level Pricing
Microsoft Forms
No pricing available
SurveyMonkey
No pricing available
Free Trial
Microsoft Forms
No trial information available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.8
293
9.0
20,165
Ease of Use
9.2
293
9.2
20,268
Ease of Setup
9.3
80
9.0
7,621
Ease of Admin
9.1
70
8.9
7,500
Quality of Support
8.8
232
8.6
14,276
Has the product been a good partner in doing business?
8.9
56
8.8
6,554
Product Direction (% positive)
9.0
280
7.7
19,724
Features by Category
Not enough data
7.7
669
Feedback Management
Not enough data
7.2
64
Not enough data
7.6
64
Not enough data
7.9
63
Feedback Analysis
Not enough data
7.8
60
Not enough data
7.7
61
Not enough data
7.2
60
Feedback Sources
Not enough data
8.0
61
Not enough data
9.0
61
Not enough data
7.6
59
Not enough data
7.3
59
Generative AI
Not enough data
7.3
57
Not enough data
Feature Not Available
8.5
1,319
8.5
11,435
Survey Management
9.1
123
9.0
1104
8.8
126
8.9
1142
8.1
120
8.5
1065
8.8
122
8.8
1108
Survey Customization
8.3
107
8.5
904
8.2
103
8.3
935
7.8
103
8.2
839
8.1
84
8.2
665
Survey Insights
8.7
118
8.6
1059
8.6
84
8.1
702
8.9
118
8.6
1009
8.9
111
8.4
903
8.5
633
8.5
1,224
Customization
8.6
79
8.8
152
8.7
72
8.5
136
9.1
74
8.9
156
8.4
81
8.8
165
Additional Functionality
8.8
71
8.3
121
7.8
62
7.8
100
8.8
72
8.4
144
8.0
46
8.1
101
8.7
76
8.8
149
Categories
Categories
Shared Categories
Microsoft Forms
Microsoft Forms
SurveyMonkey
SurveyMonkey
Microsoft Forms and SurveyMonkey are categorized as Online Form Builder and Survey
Unique Categories
Microsoft Forms
Microsoft Forms has no unique categories
SurveyMonkey
SurveyMonkey is categorized as Feedback Analytics
Reviews
Reviewers' Company Size
Microsoft Forms
Microsoft Forms
Small-Business(50 or fewer emp.)
18.9%
Mid-Market(51-1000 emp.)
41.4%
Enterprise(> 1000 emp.)
39.7%
SurveyMonkey
SurveyMonkey
Small-Business(50 or fewer emp.)
36.2%
Mid-Market(51-1000 emp.)
34.1%
Enterprise(> 1000 emp.)
29.7%
Reviewers' Industry
Microsoft Forms
Microsoft Forms
Information Technology and Services
16.3%
Higher Education
8.6%
Education Management
8.0%
Pharmaceuticals
7.4%
Computer Software
5.7%
Other
54.0%
SurveyMonkey
SurveyMonkey
Education Management
8.6%
Hospital & Health Care
5.9%
Higher Education
5.9%
Marketing and Advertising
5.1%
Information Technology and Services
4.8%
Other
69.7%
Most Helpful Reviews
Microsoft Forms
Microsoft Forms
Most Helpful Favorable Review
MM
Moustafa M.
Verified User in Biotechnology

I like that the users do not need an account on Microsoft to fill in the form. Microsoft Forms allow me to completely customize the layout, providing various tools to make the user easily fill in the form. Also, I like the analytical tools that Microsoft...

Most Helpful Critical Review
ZD
Zabiullah D.
Verified User in Computer Software

Microsoft form is not user-friendly as a social media that is, it is not easy for none educated people and need more information and learning to use Microsoft form.

SurveyMonkey
SurveyMonkey
Most Helpful Favorable Review
SS
Sandi S.
Verified User in Entertainment

I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.

Most Helpful Critical Review
PM
Pat M.
Verified User in Market Research

The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...

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Microsoft Forms
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SurveyMonkey
SurveyMonkey Alternatives
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Discussions
Microsoft Forms
Microsoft Forms Discussions
Are there any version updates for this software?
3 comments
JT
Yes kindaRead more
Is it right?
2 comments
TT
Please elaborate on the question ? Does Microsoft have the rights on your Forms ? Do the Microsoft Forms is right ? I am not sure to understand the question...Read more
Is Microsoft Forms good?
2 comments
HV
Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lotRead more
SurveyMonkey
SurveyMonkey Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 comments
TB
Yes, you can.Read more
Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable
5 comments
TS
Yes, you can track their IP address but you select for your respondents to be anonymous, then it will not track their IP address. And if it tracks their IP...Read more