Compare Microsoft Bot Framework and Rasa 
At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Small-Business (72.7% of reviews)
Entry-Level Pricing
No pricing available
Free
Microsoft Bot Framework
Star Rating
(10)4.5 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Microsoft Bot FrameworkRasa
Star Rating
(11)4.0 out of 5
Market Segments
Small-Business (72.7% of reviews)
Entry-Level Pricing
Free
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that the Microsoft Bot Framework excels in its integration capabilities, particularly with Azure services, allowing for seamless deployment and management of bots across various channels. In contrast, Rasa is praised for its flexibility and open-source nature, enabling users to customize their bots extensively without vendor lock-in.
- Reviewers mention that the AI Text Generation feature in Microsoft Bot Framework scores highly at 9.5, indicating strong performance in generating human-like responses. Meanwhile, Rasa's AI capabilities, while robust, receive a lower score, with users noting that it requires more manual tuning to achieve similar results.
- G2 users highlight the ease of use of Microsoft Bot Framework, with a score of 8.9, making it accessible for teams with varying technical expertise. Conversely, users on G2 report that Rasa has a steeper learning curve, reflected in its lower ease of use score of 7.2, which may deter less technical users.
- Reviewers mention that Microsoft Bot Framework's quality of support is rated at 8.7, with many users appreciating the extensive documentation and community support. In contrast, Rasa's support, while rated at 8.3, is noted to be less comprehensive, leading some users to seek additional resources for troubleshooting.
- Users say that Microsoft Bot Framework shines in its proactive engagement capabilities, allowing bots to initiate conversations based on user behavior, which enhances user experience. Rasa, while capable of similar functionalities, is often seen as requiring more manual setup to achieve effective proactive engagement.
- Reviewers mention that Microsoft Bot Framework's product direction is rated at a perfect 10.0, indicating strong confidence in its future development and feature enhancements. On the other hand, Rasa's product direction score of 5.0 suggests some uncertainty among users regarding its long-term roadmap and feature updates.
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Pricing
Entry-Level Pricing
Microsoft Bot Framework
No pricing availableRasa
Developer Edition
Free
For developers exploring AI assistant projects, you can access all of Rasa Pro on your own computer. CALM, Enterprise Search, E2E testing, and more. Community Support is available in our Forum.
- Access to Rasa Pro and our dialogue engine CALM (Conversational AI with Language Models) .
Free Trial
Microsoft Bot Framework
No trial information availableRasa
Free Trial is available
Ratings
Meets Requirements
8.7
9
7.8
9
Ease of Use
8.9
9
7.2
9
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.7
9
8.3
9
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
10.0
9
5.0
7
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Microsoft Bot Framework and Rasa are categorized as Bot Platforms
Unique Categories
Microsoft Bot Framework has no unique categories
Rasa is categorized as Conversational Support and Conversational Marketing
Reviews
Reviewers' Company Size
Microsoft Bot Framework
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rasa
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
70.0%
Higher Education
10.0%
Computer Software
10.0%
Automotive
10.0%
‐
Other
0.0%
Computer Software
36.4%
Information Technology and Services
18.2%
Telecommunications
9.1%
Marketing and Advertising
9.1%
Graphic Design
9.1%
Other
18.2%
Most Helpful Reviews
Microsoft Bot Framework
Most Helpful Favorable Review
Ajit K.
Verified User in Computer Software
It's very wonderful platform to build , test and deploy any type of AI bots. It helps a lot reducing customer queries. It's is indeed platform when you have auto approvals. You can easily creates bots using this framework and you can integrate them with...
Most Helpful Critical Review
Rasa
Most Helpful Favorable Review
Vinay B.
Verified User in Graphic Design
Has a good interface and will be there for them need of complete the best of the important things with easy navigation of website
Most Helpful Critical Review
Dhruv J.
Verified User in Computer Software
It is very difficult to use rasa for long form conversation or a little deep conversation.
Ajit K.
Verified User in Computer Software
It's very wonderful platform to build , test and deploy any type of AI bots. It helps a lot reducing customer queries. It's is indeed platform when you have auto approvals. You can easily creates bots using this framework and you can integrate them with...
Vinay B.
Verified User in Graphic Design
Has a good interface and will be there for them need of complete the best of the important things with easy navigation of website
Dhruv J.
Verified User in Computer Software
It is very difficult to use rasa for long form conversation or a little deep conversation.
Discussions
Microsoft Bot Framework has no discussions with answers
Rasa has no discussions with answers
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