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Compare Maze and SurveyMonkey

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At a Glance
Maze
Maze
Star Rating
(113)4.5 out of 5
Market Segments
Mid-Market (47.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plans
SurveyMonkey
SurveyMonkey
Star Rating
(23,308)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
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Maze vs SurveyMonkey

When assessing the two solutions, reviewers found SurveyMonkey easier to use. However, Maze is easier to set up and administer. Reviewers also preferred doing business with Maze overall.

  • Reviewers felt that SurveyMonkey meets the needs of their business better than Maze.
  • When comparing quality of ongoing product support, reviewers felt that Maze is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Maze over SurveyMonkey.
Pricing
Entry-Level Pricing
Maze
Free
Free
Browse all 2 pricing plans
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
Browse all 4 pricing plans
Free Trial
Maze
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.1
79
9.0
20,483
Ease of Use
8.9
79
9.2
20,595
Ease of Setup
9.4
34
9.0
7,933
Ease of Admin
9.1
28
8.9
7,591
Quality of Support
8.7
64
8.6
14,525
Has the product been a good partner in doing business?
9.2
22
8.8
6,640
Product Direction (% positive)
8.4
66
7.7
20,045
Features by Category
7.6
64
Not enough data
User Response Methods
8.4
58
Not enough data
7.5
22
Not enough data
6.2
13
Not enough data
Feature Not Available
Not enough data
8.4
53
Not enough data
Participant Selection
7.6
37
Not enough data
Feature Not Available
Not enough data
7.6
12
Not enough data
7.1
32
Not enough data
Insights
8.2
57
Not enough data
8.2
47
Not enough data
7.8
44
Not enough data
Generative AI
6.8
11
Not enough data
User Research RepositoriesHide 7 FeaturesShow 7 Features
7.7
7
Not enough data
Management
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
7.9
155
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
145
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
147
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.3
130
Not enough data
7.6
84
Not enough data
8.3
1,509
Survey Management
Not enough data
9.0
1392
Not enough data
8.9
1403
Not enough data
8.6
1325
Not enough data
8.8
1366
Survey Customization
Not enough data
8.5
1148
Not enough data
8.2
1181
Not enough data
8.1
1072
Not enough data
8.1
898
Survey Insights
Not enough data
8.6
1316
Not enough data
8.0
927
Not enough data
8.5
1241
Not enough data
8.4
1130
Agentic AI - Survey
Not enough data
7.6
145
Not enough data
7.7
144
Not enough data
8.0
147
Not enough data
8.3
235
Customization
Not enough data
8.6
207
Not enough data
8.3
191
Not enough data
8.7
211
Not enough data
8.6
221
Additional Functionality
Not enough data
8.3
173
Not enough data
7.6
151
Not enough data
8.3
195
Not enough data
7.8
150
Not enough data
8.6
202
Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features
9.0
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Survey Management
9.7
10
Not enough data
8.5
8
Not enough data
9.3
10
Not enough data
8.0
10
Not enough data
Process Management
9.1
9
Not enough data
Feature Not Available
Not enough data
9.4
9
Not enough data
Feature Not Available
Not enough data
System Management
9.2
10
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Maze
Maze
SurveyMonkey
SurveyMonkey
Maze and SurveyMonkey share no categories
Unique Categories
SurveyMonkey
SurveyMonkey is categorized as Survey, Online Form Builder, and Feedback Analytics
Reviews
Reviewers' Company Size
Maze
Maze
Small-Business(50 or fewer emp.)
30.9%
Mid-Market(51-1000 emp.)
47.3%
Enterprise(> 1000 emp.)
21.8%
SurveyMonkey
SurveyMonkey
Small-Business(50 or fewer emp.)
36.4%
Mid-Market(51-1000 emp.)
34.1%
Enterprise(> 1000 emp.)
29.5%
Reviewers' Industry
Maze
Maze
Computer Software
13.6%
Information Technology and Services
10.0%
Financial Services
10.0%
Design
9.1%
Transportation/Trucking/Railroad
3.6%
Other
53.6%
SurveyMonkey
SurveyMonkey
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Maze
Maze Alternatives
UserTesting
UserTesting
Add UserTesting
Lyssna
Lyssna
Add Lyssna
Optimal
Optimal
Add Optimal
Hotjar
Hotjar
Add Hotjar
SurveyMonkey
SurveyMonkey Alternatives
SurveySparrow
SurveySparrow
Add SurveySparrow
Jotform
Jotform
Add Jotform
Typeform
Typeform
Add Typeform
Alchemer Survey
Alchemer Survey
Add Alchemer Survey
Discussions
Maze
Maze Discussions
What is Maze software?
1 Comment
Sara J.
SJ
Maze is a software built to conduct unmoderated usability tests, with the possibility of including different types of questions beyond the usability test...Read more
What can you use maze for?
1 Comment
Sara J.
SJ
Unmoderated usability tests & surveysRead more
Monty the Mongoose crying
Maze has no more discussions with answers
SurveyMonkey
SurveyMonkey Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
Kalie B.
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
Dan S.
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Maze
Maze
Optimized for quick response
SurveyMonkey
SurveyMonkey
Optimized for quick response