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Compare Manychat and SendPulse 
At a Glance
Market Segments
Small-Business (90.4% of reviews)
Small-Business (89.9% of reviews)
Entry-Level Pricing
Free Trial Per Month
$0
Manychat
Star Rating
(150)4.6 out of 5
Market Segments
Small-Business (90.4% of reviews)
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plansSendPulse
Star Rating
(659)4.6 out of 5
Market Segments
Small-Business (89.9% of reviews)
Entry-Level Pricing
$0
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SendPulse excels in its email deliverability management with a score of 9.0, while Manychat's score of 8.6 indicates it may not be as robust in this area. Reviewers mention that SendPulse's features help ensure emails reach their intended recipients effectively.
- Reviewers mention that Manychat shines in automation capabilities, scoring an impressive 9.9 compared to SendPulse's 8.5. Users on G2 highlight Manychat's ability to automate responses and workflows, making it a preferred choice for those focused on efficiency.
- Users say that SendPulse offers superior template creation with a score of 8.9, while Manychat's score of 8.6 suggests it may have fewer options. Reviewers appreciate SendPulse's variety of customizable templates that enhance email marketing efforts.
- G2 users report that Manychat's two-way text messaging feature is highly rated at 9.1, compared to SendPulse's 8.3. Users mention that this functionality allows for better customer engagement and interaction, making Manychat a strong contender for businesses focused on SMS marketing.
- Reviewers mention that SendPulse's customer support is rated at 8.3, which is higher than Manychat's 7.7. Users appreciate the responsiveness and helpfulness of SendPulse's support team, which can be crucial for businesses needing assistance.
- Users on G2 report that SendPulse's campaign analysis features score 9.1, indicating a strong capability for tracking and optimizing marketing efforts, while Manychat's score of 8.8 suggests it may not provide as comprehensive insights. Reviewers highlight the importance of these analytics in refining marketing strategies.
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Pricing
Entry-Level Pricing
Manychat
Free
Free Trial
Per Month
Our free plan includes:
- Unlimited custom flows
- Up to 1,000 contacts
- 10 customer Tags
Free Trial
Manychat
Free Trial is available
SendPulse
Free Trial is available
Ratings
Meets Requirements
8.9
105
9.0
553
Ease of Use
8.9
107
9.0
565
Ease of Setup
9.0
69
9.0
385
Ease of Admin
9.1
63
9.0
344
Quality of Support
8.4
97
8.8
497
Has the product been a good partner in doing business?
8.9
61
9.0
323
Product Direction (% positive)
9.2
98
9.3
558
Features by Category
Sales Force Automation
Not enough data
8.4
75
Not enough data
8.4
67
Not enough data
8.4
76
Not enough data
8.2
71
Not enough data
8.1
66
Not enough data
8.3
67
Not enough data
8.2
66
Not enough data
8.2
67
Not enough data
8.2
70
Marketing Automation
Not enough data
8.6
80
Not enough data
8.6
80
Not enough data
8.5
77
Not enough data
8.1
73
Customer Support
Not enough data
8.3
76
Not enough data
8.4
77
Not enough data
8.6
80
Not enough data
7.7
72
Not enough data
8.2
73
Reporting & Analytics
Not enough data
8.4
73
Not enough data
8.6
75
Not enough data
Feature Not Available
Mobile & Social
Not enough data
8.4
70
Not enough data
8.7
73
Not enough data
8.3
67
Platform
Not enough data
8.6
89
Not enough data
8.5
93
Not enough data
8.5
88
Not enough data
8.2
79
Not enough data
Feature Not Available
Not enough data
8.2
79
Not enough data
8.8
92
Not enough data
8.5
78
Integration
Not enough data
8.4
87
Not enough data
8.4
85
Not enough data
8.3
75
Generative AI
Not enough data
7.8
41
Email Marketing
Not enough data
8.8
224
|
Verified
Not enough data
8.7
233
|
Verified
Not enough data
8.7
216
|
Verified
Not enough data
8.7
220
|
Verified
Not enough data
8.7
225
|
Verified
Not enough data
8.6
222
|
Verified
Not enough data
8.4
201
|
Verified
Not enough data
8.5
150
|
Verified
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
8.2
188
|
Verified
Not enough data
8.6
226
|
Verified
Platform
Not enough data
8.5
184
|
Verified
Not enough data
8.4
171
Not enough data
8.7
186
|
Verified
Generative AI
Not enough data
7.8
97
Not enough data
Feature Not Available
Integration
Not enough data
8.7
182
|
Verified
Not enough data
8.2
165
|
Verified
Not enough data
8.0
150
|
Verified
Not enough data
8.1
138
|
Verified
Not enough data
8.5
150
|
Verified
Not enough data
8.2
139
|
Verified
Email Marketing
8.5
31
|
Verified
Not enough data
8.7
30
|
Verified
Not enough data
9.0
13
Not enough data
8.8
29
|
Verified
Not enough data
Online Marketing
8.1
35
|
Verified
Not enough data
8.7
37
|
Verified
Not enough data
8.5
27
|
Verified
Not enough data
9.2
40
|
Verified
Not enough data
9.0
14
Not enough data
Lead Management
9.1
38
|
Verified
Not enough data
8.9
15
Not enough data
9.2
36
|
Verified
Not enough data
8.9
32
|
Verified
Not enough data
9.2
34
|
Verified
Not enough data
8.6
32
|
Verified
Not enough data
9.2
35
|
Verified
Not enough data
8.8
32
|
Verified
Not enough data
Campaign Management
8.6
14
Not enough data
9.0
32
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
8.5
12
Not enough data
Social
9.1
13
Not enough data
9.5
13
Not enough data
9.3
12
Not enough data
9.3
38
|
Verified
Not enough data
9.5
37
|
Verified
Not enough data
Reporting & Analytics
8.8
38
|
Verified
Not enough data
8.2
15
Not enough data
8.4
33
|
Verified
Not enough data
8.4
31
|
Verified
Not enough data
9.1
11
Not enough data
Platform
9.1
9
Not enough data
9.1
11
Not enough data
9.1
32
|
Verified
Not enough data
9.0
10
Not enough data
8.6
23
|
Verified
Not enough data
9.3
29
|
Verified
Not enough data
9.1
26
|
Verified
Not enough data
Integration
9.0
30
|
Verified
Not enough data
8.9
29
|
Verified
Not enough data
8.9
26
|
Verified
Not enough data
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
User on/off Boarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.9
43
Not enough data
Feature Not Available
Not enough data
8.4
44
Not enough data
8.9
40
Not enough data
8.3
40
Not enough data
Feature Not Available
Integrations
Not enough data
8.5
35
Not enough data
8.4
34
Not enough data
8.9
38
Not enough data
Feature Not Available
Platform
Not enough data
8.6
37
Not enough data
8.4
34
Not enough data
8.2
33
Not enough data
8.8
39
Not enough data
8.5
36
Not enough data
8.7
40
Not enough data
8.4
35
Not enough data
8.9
41
Messenger
9.0
56
|
Verified
Not enough data
7.8
53
|
Verified
Not enough data
8.7
61
|
Verified
Not enough data
8.9
54
|
Verified
Not enough data
Channels
9.2
62
|
Verified
Not enough data
8.9
51
|
Verified
Not enough data
7.3
33
|
Verified
Not enough data
7.2
13
Not enough data
7.4
27
|
Verified
Not enough data
Customers
8.6
53
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.0
55
|
Verified
Not enough data
9.2
54
|
Verified
Not enough data
8.7
58
|
Verified
Not enough data
Diagnosis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
73
Not enough data
8.9
70
Tracking
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
76
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
8.7
77
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaigns
Not enough data
8.8
38
Not enough data
9.1
39
Not enough data
Feature Not Available
Not enough data
8.2
35
Not enough data
8.8
36
Analytics
Not enough data
8.9
37
Not enough data
8.7
37
Optimization
Not enough data
8.9
32
Not enough data
8.6
36
Not enough data
8.7
34
Not enough data
8.4
35
Templates
Not enough data
9.2
48
Not enough data
7.9
38
Not enough data
8.4
38
Not enough data
8.8
47
Edit
Not enough data
8.6
43
Not enough data
9.0
47
Not enough data
9.2
46
Logistics
Not enough data
9.1
45
Not enough data
7.9
43
Not enough data
8.4
42
Not enough data
8.9
44
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Text Messaging
8.8
11
|
Verified
8.9
53
|
Verified
9.1
9
|
Verified
8.3
44
|
Verified
9.5
11
|
Verified
8.9
46
|
Verified
10.0
13
|
Verified
8.5
44
|
Verified
Not enough data
8.2
41
|
Verified
Not enough data
8.3
41
|
Verified
Not enough data
8.9
45
|
Verified
Feature Not Available
8.7
47
SMS Platform
8.9
11
|
Verified
8.6
43
|
Verified
9.9
13
|
Verified
8.5
45
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
8.8
43
|
Verified
Responses
Not enough data
8.8
196
Not enough data
8.7
197
Not enough data
8.8
182
Not enough data
8.7
182
Not enough data
8.6
170
Platform
Not enough data
8.7
187
Not enough data
8.7
191
Not enough data
8.6
173
Not enough data
8.6
179
Not enough data
Feature Not Available
Not enough data
8.7
163
Not enough data
8.8
175
Generative AI
Not enough data
8.3
133
Not enough data
Feature Not Available
Page Customization
Not enough data
9.2
39
Not enough data
8.6
39
Not enough data
9.0
32
Not enough data
8.5
34
Page Optimization
Not enough data
8.7
31
Not enough data
8.8
34
Not enough data
8.4
32
Not enough data
8.5
27
Integrations
Not enough data
8.3
32
Not enough data
8.9
36
Not enough data
8.6
34
Generative AI
Not enough data
Feature Not Available
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.8
19
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
8.8
24
Not enough data
8.6
24
Not enough data
8.4
23
Not enough data
8.6
21
Not enough data
Feature Not Available
Internal Use
Not enough data
8.6
25
Not enough data
8.6
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
8.8
21
Not enough data
Feature Not Available
Analysis
Not enough data
8.8
44
|
Verified
Not enough data
9.2
48
|
Verified
Not enough data
8.4
31
|
Verified
Not enough data
8.8
31
|
Verified
Campaigns
Not enough data
Feature Not Available
Not enough data
8.9
45
|
Verified
Not enough data
8.5
41
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
9.0
34
|
Verified
Not enough data
8.8
33
|
Verified
Engagement
Not enough data
8.9
39
|
Verified
Platform
Not enough data
9.1
47
|
Verified
Not enough data
8.9
49
|
Verified
Not enough data
8.7
42
|
Verified
Categories
Categories
Shared Categories
Manychat and SendPulse are categorized as SMS Marketing
Unique Categories
Manychat is categorized as Conversational Marketing, Marketing Automation, Social Commerce Platforms, and User Provisioning and Governance Tools
SendPulse is categorized as Email Template Builder, Push Notification, Email Deliverability, Email Verification, Chatbots, Landing Page Builders, Transactional Email, CRM, Mobile Marketing, Email Marketing, and Live Chat
Reviews
Reviewers' Company Size
Manychat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SendPulse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
37.5%
Real Estate
5.9%
Health, Wellness and Fitness
5.1%
Education Management
3.7%
Retail
2.9%
Other
44.9%
Marketing and Advertising
12.3%
Information Technology and Services
6.1%
Education Management
5.8%
Computer Software
5.3%
Financial Services
4.4%
Other
66.1%
Most Helpful Reviews
Manychat
Most Helpful Favorable Review
sara s.
Verified User in Computer Software
It does what it needs to do and it's free, which is amazing. I can very easily send messages for my company's bot subscribers, I can segment these messages, I can create sequences, and there are analytics reports for me to analyze in order to measure the...
Most Helpful Critical Review
Lauren G.
Verified User in Information Technology and Services
I do not like their NLU support, and lack of ability to integrate third-party NLU product. I dislike that they limit what you can do with Facebook Messenger, as there are some features not available on the platform that Facebook supports. Companies do not...
SendPulse
Most Helpful Favorable Review
Verified User in Pharmaceuticals
because from my point of view I found it very intuitive, it keeps incredible qualities about its information and illustrations, which are based on projecting real knowledge, in a very flexible and understandable way in the best possible way, because this...
Most Helpful Critical Review
Verified User in Airlines/Aviation
nothing worked as promised. and lost 52 $ in process and wasted tons of time
sara s.
Verified User in Computer Software
It does what it needs to do and it's free, which is amazing. I can very easily send messages for my company's bot subscribers, I can segment these messages, I can create sequences, and there are analytics reports for me to analyze in order to measure the...
Verified User in Pharmaceuticals
because from my point of view I found it very intuitive, it keeps incredible qualities about its information and illustrations, which are based on projecting real knowledge, in a very flexible and understandable way in the best possible way, because this...
Lauren G.
Verified User in Information Technology and Services
I do not like their NLU support, and lack of ability to integrate third-party NLU product. I dislike that they limit what you can do with Facebook Messenger, as there are some features not available on the platform that Facebook supports. Companies do not...
Verified User in Airlines/Aviation
nothing worked as promised. and lost 52 $ in process and wasted tons of time
Alternatives
Discussions
Когда уже можно будет подключить бота к Telegram или вывести на сайт?
1 comment
DM
Inside the flow itself, create a button for transferring people to Telegram (group, channel, etc.).Read more
Is there a possibility that ManyChat will be banned by FB using their (FB) own chatbot?
1 comment
Official Response from Manychat
Hi Eric,
ManyChat itself can't get your FB page or Messenger banned but if you don't follow Facebook's rules, then you could get in trouble.Read more
Chat blasts
1 comment
WQ
ManyChat is designed for Facebook Pages to send messages through Messenger and you must follow the 24 hr rule. For groups, you can create a page and a bot...Read more
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