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  6. Maitre'D-vs-TouchBistro

Compare Maitre'D and TouchBistro Restaurant POS

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Maitre'D
Maitre'D
(14)
3.8 out of 5
Maitre'D
By PayFacto
TouchBistro Restaurant POS
TouchBistro Restaurant POS
(106)
4.2 out of 5
TouchBistro Restaurant POS
By TouchBistro
At a Glance
Maitre'D
Maitre'D
Star Rating
(14)3.8 out of 5
Market Segments
Small-Business (57.1% of reviews)
Information
Entry-Level Pricing
$79 month
Learn more about Maitre'D
TouchBistro Restaurant POS
TouchBistro Restaurant POS
Star Rating
(106)4.2 out of 5
Market Segments
Small-Business (84.5% of reviews)
Information
Entry-Level Pricing
$249USD/MO.
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Maitre'D has a lower ease of use rating (7.1) compared to TouchBistro Restaurant POS (8.6), indicating that TouchBistro may be more intuitive for staff to navigate during busy service times.
  • Reviewers mention that Maitre'D's menu building feature scores only 6.9, while TouchBistro excels with a more user-friendly interface, making it easier to customize and update menus quickly.
  • G2 users highlight that TouchBistro's employee scheduling feature (5.2) is less robust than Maitre'D's (5.7), but TouchBistro compensates with better overall employee management tools, scoring 8.5 in ease of administration.
  • Users on G2 report that Maitre'D struggles with inventory management (5.4), while TouchBistro offers a more comprehensive solution, allowing for better tracking and reporting, which is crucial for maintaining stock levels.
  • Reviewers say that TouchBistro's payment gateway (5.6) is more reliable and integrates seamlessly with various payment processors, whereas Maitre'D's payment processing options are seen as limited and less flexible.
  • Users mention that TouchBistro's reporting and analytics features (7.1) provide deeper insights into sales trends and customer behavior compared to Maitre'D's lower score of 6.6, making it a better choice for data-driven decision-making.
Featured Products
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Apicbase
(59)
Restaurant Management
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Barawave
Sponsored
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(0)
Restaurant Management
Visit WebsiteVisit Website
Pricing
Entry-Level Pricing
Maitre'D
Essential
$79
month
Learn more about Maitre'D
TouchBistro Restaurant POS
TEAM - Up to 5 Licenses
$249USD/MO.
Browse all 4 pricing plans
Free Trial
Maitre'D
No trial information available
TouchBistro Restaurant POS
No trial information available
Ratings
Meets Requirements
7.6
12
7.8
99
Ease of Use
7.1
12
8.6
101
Ease of Setup
Not enough data
8.1
70
Ease of Admin
Not enough data
8.5
69
Quality of Support
7.3
10
7.9
97
Has the product been a good partner in doing business?
Not enough data
8.4
68
Product Direction (% positive)
5.5
13
8.1
99
Features by Category
Restaurant POSHide 11 FeaturesShow 11 Features
Not enough data
6.5
191
Administration
Not enough data
6.9
19
Not enough data
5.7
18
Not enough data
5.2
14
Not enough data
6.5
19
Not enough data
6.6
20
Not enough data
6.7
11
Meal Service
Not enough data
5.6
18
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.1
20
Not enough data
7.0
14
Restaurant ManagementHide 13 FeaturesShow 13 Features
Not enough data
6.1
113
Platform Basics
Not enough data
6.2
11
Not enough data
5.6
9
Back Office
Not enough data
5.6
11
Not enough data
5.7
10
Not enough data
7.1
11
Not enough data
5.4
9
Front of Office
Not enough data
6.7
11
Not enough data
6.7
11
Not enough data
6.4
11
Not enough data
5.9
9
Platform Data
Not enough data
6.0
10
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Maitre'D
Maitre'D
TouchBistro Restaurant POS
TouchBistro Restaurant POS
Maitre'D and TouchBistro Restaurant POS are categorized as Restaurant POS
Unique Categories
Maitre'D
Maitre'D has no unique categories
TouchBistro Restaurant POS
TouchBistro Restaurant POS is categorized as Restaurant Management
Reviews
Reviewers' Company Size
Maitre'D
Maitre'D
Small-Business(50 or fewer emp.)
57.1%
Mid-Market(51-1000 emp.)
21.4%
Enterprise(> 1000 emp.)
21.4%
TouchBistro Restaurant POS
TouchBistro Restaurant POS
Small-Business(50 or fewer emp.)
84.5%
Mid-Market(51-1000 emp.)
11.7%
Enterprise(> 1000 emp.)
3.9%
Reviewers' Industry
Maitre'D
Maitre'D
Restaurants
57.1%
Staffing and Recruiting
7.1%
Real Estate
7.1%
Marketing and Advertising
7.1%
Hospitality
7.1%
Other
14.3%
TouchBistro Restaurant POS
TouchBistro Restaurant POS
Restaurants
29.1%
Food & Beverages
22.3%
Hospitality
13.6%
Retail
3.9%
Entertainment
3.9%
Other
27.2%
Most Helpful Reviews
Maitre'D
Maitre'D
Most Helpful Favorable Review
Robert K.
RK
Robert K.
Verified User in Restaurants

I like the flexibility in service options, granularity of pricing and discount capabilities, delivery capabilities, integrated gift cards and reporting

Most Helpful Critical Review
Verified User in Restaurants
GR
Verified User in Restaurants

* Setting up new buttons and transferring them to screens is not easy. * Any modifications to buttons are difficult to program and then not user friendly * Once a check is closed, payment is lost if needed to be re-opened * Impossible to retrieve payment...

TouchBistro Restaurant POS
TouchBistro Restaurant POS
Most Helpful Favorable Review
Ian Y.
IY
Ian Y.
Verified User in Food & Beverages

The best feature of TouchBistro is there hands on service and great customer service skills/

Most Helpful Critical Review
Verified User
G
Verified User in Restaurants

After selling my business the new owner still had access to my entire history of Touch Bistro. A month before the sale I contacted TB and asked how my sales history etc information will be ported over to either a new account or held in the cloud in the...

Alternatives
Maitre'D
Maitre'D Alternatives
Aloha Cloud
Aloha Cloud
Add Aloha Cloud
Square Point of Sale
Square Point of Sale
Add Square Point of Sale
Restroworks Restaurant POS
Restroworks Restaurant POS
Add Restroworks Restaurant POS
Toast
Toast
Add Toast
TouchBistro Restaurant POS
TouchBistro Restaurant POS Alternatives
Square Point of Sale
Square Point of Sale
Add Square Point of Sale
Aloha Cloud
Aloha Cloud
Add Aloha Cloud
Toast
Toast
Add Toast
Upserve
Upserve
Add Upserve
Discussions
Maitre'D
Maitre'D Discussions
Monty the Mongoose crying
Maitre'D has no discussions with answers
See all discussions
TouchBistro Restaurant POS
TouchBistro Restaurant POS Discussions
Do you support the Star Kitchen Buzzer?
2 comments
Waheed C.
WC
Are you trying to push this kitchen for coffee maker. If yes, then it would be a great idea for the star kitchen. I am supporting the...Read more
I have printers from a previous POS. Will they work with TouchBistro?
1 comment
SR
The link provided appears to be an ORCID identifier, which is a unique digital identifier that distinguishes researchers and their work. It does not contain...Read more
How do i put someone’s name across a table rather than just their colour?
1 comment
Patrick S.
PS
Hi Destiny, I'm Patrick, a research analyst for G2, and would love to help you with your question. From what I can tell, you can assign specific members'...Read more
See all discussions
Ask Maitre'D a QuestionContact Maitre'D
Ask TouchBistro a QuestionContact TouchBistro

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TouchBistro Restaurant POS
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