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Compare Mailgun and Mailtrap

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At a Glance
Mailgun
Mailgun
Star Rating
(295)4.2 out of 5
Market Segments
Small-Business (81.8% of reviews)
Information
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 4 pricing plans
Mailtrap
Mailtrap
Star Rating
(56)4.8 out of 5
Market Segments
Mid-Market (56.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Mailtrap
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Mailgun excels in its Mail Send API, receiving a score of 9.4, while Mailtrap achieves a perfect score of 10.0, indicating that Mailtrap's API is more robust and user-friendly for developers.
  • Reviewers mention that Mailtrap's template creation feature stands out with a score of 9.9, significantly higher than Mailgun's 7.4, suggesting that Mailtrap offers a more intuitive and flexible approach to designing email templates.
  • G2 users highlight Mailtrap's superior preset template availability, scoring a perfect 10.0, compared to Mailgun's 7.1, which indicates that Mailtrap provides a wider variety of ready-to-use templates, making it easier for users to get started.
  • Users on G2 report that Mailgun's quality of support is rated at 8.1, which is lower than Mailtrap's 9.0, suggesting that Mailtrap may offer more responsive and helpful customer service.
  • Reviewers say that Mailtrap's email segmentation feature is rated at 10.0, while Mailgun's score of 8.0 indicates that Mailtrap provides more advanced options for targeting specific user groups effectively.
  • Users report that Mailgun's performance and reliability score of 9.1 is commendable, but Mailtrap's perfect score of 10.0 suggests that it may offer more consistent delivery and uptime, which is crucial for email campaigns.
Featured Products
Pricing
Entry-Level Pricing
Mailgun
Free
$0.00
Per Month
Browse all 4 pricing plans
Mailtrap
No pricing available
Free Trial
Mailgun
Free Trial is available
Mailtrap
No trial information available
Ratings
Meets Requirements
8.9
261
9.2
53
Ease of Use
8.7
263
9.2
53
Ease of Setup
8.7
178
Not enough data
Ease of Admin
8.8
176
Not enough data
Quality of Support
8.1
210
9.0
53
Has the product been a good partner in doing business?
8.7
164
Not enough data
Product Direction (% positive)
7.5
261
9.8
49
Features by Category
8.4
2,623
9.9
183
Administration
7.3
72
9.9
16
7.0
68
Feature Not Available
8.2
106
10.0
14
7.9
99
10.0
14
8.5
198
9.9
12
8.4
160
9.8
11
Integrations
8.8
156
9.9
14
8.8
146
Feature Not Available
9.4
200
10.0
13
8.1
109
Feature Not Available
Platform
9.1
155
9.9
13
8.9
160
10.0
12
8.2
85
10.0
11
8.8
202
10.0
7
8.2
166
10.0
11
8.5
202
10.0
15
8.7
126
9.7
5
9.0
213
10.0
15
Not enough data
10.0
44
Diagnosis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
11
Reporting
Not enough data
10.0
13
Not enough data
10.0
11
Not enough data
Feature Not Available
Not enough data
10.0
9
Not enough data
8.9
75
Platform Basics
Not enough data
Feature Not Available
Not enough data
8.8
13
Not enough data
8.9
12
Not enough data
Feature Not Available
Not enough data
8.7
10
Platform Data
Not enough data
8.9
11
Not enough data
9.2
15
Not enough data
8.9
14
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Mailgun
Mailgun
Mailtrap
Mailtrap
Mailgun and Mailtrap are categorized as Transactional Email
Unique Categories
Mailgun
Mailgun is categorized as Email Verification
Mailtrap
Mailtrap is categorized as Email Testing and Email Deliverability
Reviews
Reviewers' Company Size
Mailgun
Mailgun
Small-Business(50 or fewer emp.)
81.8%
Mid-Market(51-1000 emp.)
13.7%
Enterprise(> 1000 emp.)
4.6%
Mailtrap
Mailtrap
Small-Business(50 or fewer emp.)
25.5%
Mid-Market(51-1000 emp.)
56.4%
Enterprise(> 1000 emp.)
18.2%
Reviewers' Industry
Mailgun
Mailgun
Information Technology and Services
19.2%
Computer Software
16.4%
Internet
12.9%
Marketing and Advertising
9.8%
Hospital & Health Care
2.1%
Other
39.5%
Mailtrap
Mailtrap
Information Technology and Services
36.4%
Computer Software
18.2%
Financial Services
7.3%
Insurance
3.6%
Construction
3.6%
Other
30.9%
Most Helpful Reviews
Mailgun
Mailgun
Most Helpful Favorable Review
Olaf L.
OL
Olaf L.
Verified User in Internet

Most of all their control panel is very easy to use, just add your domain, add some DNS records and you're ready to go. They offer 10000 free emails every month, that's enough for regular emails. The log file is also very helpful to see where are problems....

Most Helpful Critical Review
Andrew U.
AU
Andrew U.
Verified User in Printing

Customer Support is some of the worst I've ever seen. Over 24 hours to respond to a ticket, no real answers, puts the problem on you, the user. We were delivering e-mails perfectly fine for 4 or 5 months with bounce rates of about ~2% daily. All of the...

Mailtrap
Mailtrap
Most Helpful Favorable Review
Jim  W.
JW
Jim W.
Verified User in E-Learning

As a developer, I needed something that could blend smoothly with my app, and that's exactly what Mailtrap did. No hiccups or hurdles. Plus, I love that all the stats I care about are all together on a single screen.

Most Helpful Critical Review
Verified User
G
Verified User in Information Technology and Services

with a free account, there is a limit on Emails, but as you go with pro version it has got all email features.

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Mailtrap
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Discussions
Mailgun
Mailgun Discussions
What is Mailgun used for?
2 comments
Maxwell Kwadwo F.
MF
MailGun is a paid application that integrates functionalities such as email in mobile and web apps. The integration is usually done using APIs.Read more
Mailgun
1 comment
Jorge Louis F.
JF
If you want to reduce the bounce rate, you need to verify the accounts in your distribution list. If you want to know about those bounces, use the API.Read more
How to track emails?
1 comment
Thomas N.
TN
You can track user clickable emails by enabling them under domain settings. There's click tracking, open tracking, and unsubscribe tracking. Keep in mind...Read more
Mailtrap
Mailtrap Discussions
Monty the Mongoose crying
Mailtrap has no discussions with answers