Compare Magento Open Source and Salesforce Commerce for B2C 
At a Glance
Market Segments
Small-Business (64.8% of reviews)
Mid-Market (40.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Magento Open Source
Star Rating
(245)4.1 out of 5
Market Segments
Small-Business (64.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Magento Open SourceSalesforce Commerce for B2C
Star Rating
(451)4.3 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Entry-Level Pricing
Contact Us Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Commerce for B2C excels in Product Recommendations with a score of 9.2, while Magento Open Source received a lower score, indicating that Salesforce's algorithms may provide more effective personalized suggestions.
- Reviewers mention that Salesforce Commerce for B2C has a superior Quality of Support rating of 8.3 compared to Magento's 6.9, suggesting that users may find more reliable assistance and resources when using Salesforce.
- G2 users highlight that Salesforce Commerce for B2C offers better Ease of Use with a score of 8.3, while Magento Open Source scored 7.3, indicating that Salesforce may provide a more intuitive user experience for everyday tasks.
- Users on G2 report that Salesforce Commerce for B2C shines in Reporting with a score of 9.0, while Magento's score of 8.4 suggests that Salesforce may offer more comprehensive analytics tools for tracking performance.
- Reviewers mention that Salesforce Commerce for B2C has a higher score in Cart Management at 8.8, compared to Magento's 8.7, indicating that Salesforce may provide more effective tools for managing shopping carts and improving conversion rates.
- Users say that Salesforce Commerce for B2C's Integrations score of 9.3 outperforms Magento's 8.3, suggesting that Salesforce may offer a wider range of seamless integrations with third-party tools and services, enhancing overall functionality.
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Pricing
Entry-Level Pricing
Magento Open Source
No pricing availableSalesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Deliver better commerce experiences with a platform for growth.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Magento Open Source
No trial information availableSalesforce Commerce for B2C
No trial information availableRatings
Meets Requirements
8.5
177
8.6
307
Ease of Use
7.3
177
8.3
336
Ease of Setup
6.8
131
7.9
167
Ease of Admin
7.7
126
8.1
119
Quality of Support
7.0
151
8.3
291
Has the product been a good partner in doing business?
7.7
118
8.6
116
Product Direction (% positive)
7.1
172
8.5
291
Features by Category
Design
Not enough data
8.3
26
Not enough data
8.4
26
Not enough data
8.5
25
Not enough data
8.4
26
Personalization
Not enough data
8.3
26
Not enough data
8.2
26
Not enough data
8.5
27
Not enough data
8.5
25
Analysis
Not enough data
8.3
25
Not enough data
8.8
24
Not enough data
8.3
23
Merchandising
Not enough data
9.2
19
Not enough data
9.3
19
Not enough data
9.4
19
Not enough data
8.6
19
Not enough data
8.9
19
Analytics
Not enough data
9.4
19
Not enough data
9.3
19
Administration
Not enough data
9.3
18
Not enough data
9.0
18
Administration
Not enough data
8.9
22
Not enough data
8.7
21
Not enough data
8.7
22
Integrations
Not enough data
8.8
22
Not enough data
8.9
22
Not enough data
8.7
22
Cart Management
Not enough data
8.3
23
Not enough data
8.7
22
Not enough data
8.5
21
Not enough data
8.6
22
Headless Commerce
8.0
47
8.1
79
8.5
50
8.5
82
8.3
50
8.5
80
8.9
57
8.5
84
8.7
53
8.4
82
Generative AI
Feature Not Available
8.0
64
Feature Not Available
7.7
68
Merchandising/Marketing
7.7
136
8.2
193
Feature Not Available
8.3
138
7.8
136
|
Verified
8.1
207
8.1
145
|
Verified
7.9
200
7.1
132
|
Verified
7.6
187
7.8
134
|
Verified
8.0
186
8.1
145
8.1
183
Product Catalog
8.3
146
8.4
195
Feature Not Available
8.2
195
7.8
146
|
Verified
8.2
202
7.9
116
|
Verified
8.2
175
Order Process
8.3
146
|
Verified
8.3
197
8.4
145
|
Verified
8.2
193
8.2
144
|
Verified
8.3
190
8.5
143
|
Verified
8.3
194
8.6
147
8.2
196
8.1
138
|
Verified
7.9
183
8.2
139
8.2
185
8.1
119
8.1
168
Multi-Channel Support
8.0
125
8.3
181
7.9
133
|
Verified
8.2
184
7.6
120
|
Verified
8.3
168
7.6
118
|
Verified
8.2
187
7.7
104
|
Verified
8.0
173
Feature Not Available
8.2
113
8.1
103
|
Verified
8.2
163
Platform
8.1
125
|
Verified
8.2
178
8.3
137
|
Verified
8.3
194
8.3
129
|
Verified
8.3
181
8.4
141
|
Verified
8.4
197
Feature Not Available
8.1
202
8.4
139
|
Verified
8.6
191
Feature Not Available
8.6
179
8.9
131
|
Verified
8.5
183
7.9
120
|
Verified
8.3
169
8.5
114
|
Verified
8.5
165
8.4
130
|
Verified
8.4
176
8.1
142
|
Verified
8.5
197
Reporting
8.4
16
8.5
25
8.7
15
8.5
25
Omnichannel Features
8.5
16
7.8
24
8.4
15
8.1
24
8.4
15
8.2
23
9.0
14
8.5
24
8.4
15
8.5
24
8.9
16
8.6
25
8.3
16
8.2
24
Categories
Categories
Shared Categories
Magento Open Source and Salesforce Commerce for B2C are categorized as E-Commerce Platforms and Omnichannel Commerce
Unique Categories
Magento Open Source has no unique categories
Reviews
Reviewers' Company Size
Magento Open Source
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.2%
Retail
13.7%
Computer Software
7.1%
Apparel & Fashion
7.1%
Marketing and Advertising
5.7%
Other
51.2%
Retail
13.9%
Information Technology and Services
10.8%
Computer Software
8.9%
Apparel & Fashion
6.3%
Consumer Goods
4.3%
Other
55.8%
Most Helpful Reviews
Magento Open Source
Most Helpful Favorable Review
Verified User in Non-Profit Organization Management
It is simple to use and update, with a logical system.
Most Helpful Critical Review
Jamie L.
Verified User in Wholesale
Magento Open Source requires you to have the knowledge to upgrade and update your website. Developer knowledge is key and not all companies have that ability. We must outsource in order to update and grow the existing websites. Meanwhile, other Ecommerce...
Salesforce Commerce for B2C
Most Helpful Favorable Review
Philippe H.
Verified User in Computer & Network Security
All in one integrated platform. The costs are indexed on revenue (pay as you grow) and the editor is committed to the success of the customer since it starts billing only when the customer is online and selling. The platform is very complete, customer...
Most Helpful Critical Review
Verified User in Retail
It can sometimes take long to load pages and will often have backend issues that slow/halt reporting
Verified User in Non-Profit Organization Management
It is simple to use and update, with a logical system.
Philippe H.
Verified User in Computer & Network Security
All in one integrated platform. The costs are indexed on revenue (pay as you grow) and the editor is committed to the success of the customer since it starts billing only when the customer is online and selling. The platform is very complete, customer...
Jamie L.
Verified User in Wholesale
Magento Open Source requires you to have the knowledge to upgrade and update your website. Developer knowledge is key and not all companies have that ability. We must outsource in order to update and grow the existing websites. Meanwhile, other Ecommerce...
Verified User in Retail
It can sometimes take long to load pages and will often have backend issues that slow/halt reporting
Alternatives
Discussions
Is there an option to use it on Learner Management System? Currently i know of Moodle.
1 comment
SH
Hi.
Magento would not be a good choice to build a Learning Management System (LMS) on. Solutions such as Moodle would be a much better choice.
If your...Read more
How can I use Magento without the burdensome administrative load of keeping it updated?
1 comment
TR
No. I've been a Magento consultant since 2007 and it's always been a headache keeping it updated. You must have a developer to deploy updates and your server...Read more
What is Salesforce commerce?
1 comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
What is a b2c platform?
1 comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
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