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- Magento OS-vs-Salesforce Commerce for B2C
Compare Magento Open Source and Salesforce Commerce for B2C 
At a Glance
Market Segments
Small-Business (65.2% of reviews)
Mid-Market (40.1% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Magento Open Source
Star Rating
(242)4.0 out of 5
Market Segments
Small-Business (65.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Magento Open SourceSalesforce Commerce for B2C
Star Rating
(450)4.3 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Entry-Level Pricing
Contact Us Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Commerce for B2C excels in Product Recommendations with a score of 9.2, while Magento Open Source received a lower score, indicating that Salesforce's algorithm for suggesting products is more effective and tailored to customer preferences.
- Reviewers mention that Salesforce Commerce for B2C offers superior Quality of Support with a score of 8.3 compared to Magento's 6.9, highlighting that users find Salesforce's customer service more responsive and helpful when issues arise.
- G2 users indicate that Salesforce Commerce for B2C has a more user-friendly Ease of Use rating of 8.3, while Magento Open Source lags behind at 7.3, suggesting that Salesforce's interface is more intuitive for everyday users.
- Users on G2 report that Salesforce Commerce for B2C shines in Reporting with a score of 9.0, which is higher than Magento's 8.4, emphasizing that Salesforce provides more comprehensive and actionable insights for business performance.
- Reviewers mention that Salesforce Commerce for B2C has a better Checkout Process score of 8.3, compared to Magento's 8.2, indicating a smoother and more efficient transaction experience for customers.
- Users say that Salesforce Commerce for B2C's Product Search feature is rated at 9.3, significantly higher than Magento's 7.8, suggesting that Salesforce provides a more robust and effective search functionality that enhances the shopping experience.
Pricing
Entry-Level Pricing
Magento Open Source
No pricing availableSalesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Deliver better commerce experiences with a platform for growth.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Magento Open Source
No trial information availableSalesforce Commerce for B2C
No trial information availableRatings
Meets Requirements
8.5
174
8.6
306
Ease of Use
7.3
174
8.2
334
Ease of Setup
6.8
128
7.8
165
Ease of Admin
7.7
123
8.1
119
Quality of Support
6.9
148
8.3
290
Has the product been a good partner in doing business?
7.7
115
8.6
116
Product Direction (% positive)
7.1
169
8.5
289
Features by Category
Design
Not enough data
8.3
25
Not enough data
8.4
25
Not enough data
8.5
24
Not enough data
8.4
25
Personalization
Not enough data
8.3
25
Not enough data
8.2
25
Not enough data
8.5
26
Not enough data
8.4
24
Analysis
Not enough data
8.3
24
Not enough data
8.8
23
Not enough data
8.2
22
Merchandising
Not enough data
9.2
19
Not enough data
9.3
19
Not enough data
9.4
19
Not enough data
8.6
19
Not enough data
8.9
19
Analytics
Not enough data
9.4
19
Not enough data
9.3
19
Administration
Not enough data
9.3
18
Not enough data
9.0
18
Administration
Not enough data
9.0
21
Not enough data
8.8
20
Not enough data
8.7
21
Integrations
Not enough data
8.8
21
Not enough data
9.0
21
Not enough data
8.7
21
Cart Management
Not enough data
8.4
22
Not enough data
8.7
21
Not enough data
8.5
20
Not enough data
8.5
21
Headless Commerce
8.1
44
8.1
78
8.5
47
8.5
81
8.3
47
8.5
79
8.9
54
8.5
83
8.8
50
8.4
81
Generative AI
Feature Not Available
8.0
63
Feature Not Available
7.7
67
Merchandising/Marketing
7.7
133
8.2
192
Feature Not Available
8.3
137
7.8
133
|
Verified
8.1
206
8.1
142
|
Verified
7.9
199
7.0
129
|
Verified
7.6
186
7.7
131
|
Verified
8.0
185
8.0
142
8.1
182
Product Catalog
8.3
143
8.4
194
Feature Not Available
8.2
194
7.8
143
|
Verified
8.2
201
7.9
113
|
Verified
8.1
174
Order Process
8.2
143
|
Verified
8.3
196
8.3
142
|
Verified
8.2
192
8.2
141
|
Verified
8.3
189
8.5
140
|
Verified
8.3
193
8.6
144
8.2
195
8.0
135
|
Verified
7.9
182
8.2
136
8.2
184
8.0
116
8.1
167
Multi-Channel Support
8.0
122
8.3
180
7.8
130
|
Verified
8.2
183
7.6
117
|
Verified
8.3
167
7.6
115
|
Verified
8.2
186
7.7
101
|
Verified
8.0
172
Feature Not Available
8.2
112
8.1
100
|
Verified
8.2
162
Platform
8.1
122
|
Verified
8.2
177
8.3
134
|
Verified
8.3
193
8.3
126
|
Verified
8.3
180
8.4
138
|
Verified
8.4
196
Feature Not Available
8.1
201
8.4
136
|
Verified
8.6
190
Feature Not Available
8.6
178
8.9
128
|
Verified
8.5
182
7.9
117
|
Verified
8.3
168
8.5
111
|
Verified
8.5
164
8.4
127
|
Verified
8.4
175
8.1
139
|
Verified
8.5
196
Reporting
8.4
16
8.5
24
8.7
15
8.5
24
Omnichannel Features
8.5
16
7.9
23
8.4
15
8.0
23
8.4
15
8.1
22
9.0
14
8.6
23
8.4
15
8.6
23
8.9
16
8.6
24
8.3
16
8.1
23
Categories
Categories
Shared Categories
Magento Open Source and Salesforce Commerce for B2C are categorized as E-Commerce Platforms and Omnichannel Commerce
Unique Categories
Magento Open Source has no unique categories
Reviews
Reviewers' Company Size
Magento Open Source
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.9%
Retail
13.9%
Computer Software
7.2%
Apparel & Fashion
7.2%
Marketing and Advertising
5.8%
Other
51.0%
Retail
14.0%
Information Technology and Services
10.9%
Computer Software
8.9%
Apparel & Fashion
6.3%
Consumer Goods
4.3%
Other
55.6%
Most Helpful Reviews
Magento Open Source
Most Helpful Favorable Review
Abhijeet S.
Verified User in Arts and Crafts
These are the good things 1. Flexible: Magento is for everyone. You can basically sell anything you can think about with it. 2. Customizable: The setting is not rigid and being open-source gives you the freedom to develop custom functionalities 3....
Most Helpful Critical Review
Derek H.
Verified User in Luxury Goods & Jewelry
Requires a development team to really get the most out of it.
Salesforce Commerce for B2C
Most Helpful Favorable Review
Thomas H.
Verified User in Cosmetics
Demandware allows us to run our eCommerce business with a small team but without limiting our capabilities. The platform has been extremely reliable (no downtime outside of scheduled maintenance) and scalable. We deal with massive spikes of traffic and...
Most Helpful Critical Review
Verified User in Telecommunications
Overr this is good platform to engage customer but sometimes it's show irrelevant users
Abhijeet S.
Verified User in Arts and Crafts
These are the good things 1. Flexible: Magento is for everyone. You can basically sell anything you can think about with it. 2. Customizable: The setting is not rigid and being open-source gives you the freedom to develop custom functionalities 3....
Thomas H.
Verified User in Cosmetics
Demandware allows us to run our eCommerce business with a small team but without limiting our capabilities. The platform has been extremely reliable (no downtime outside of scheduled maintenance) and scalable. We deal with massive spikes of traffic and...
Derek H.
Verified User in Luxury Goods & Jewelry
Requires a development team to really get the most out of it.
Verified User in Telecommunications
Overr this is good platform to engage customer but sometimes it's show irrelevant users
Alternatives
Discussions
Is there an option to use it on Learner Management System? Currently i know of Moodle.
1 comment
SH
Hi.
Magento would not be a good choice to build a Learning Management System (LMS) on. Solutions such as Moodle would be a much better choice.
If your...Read more
How can I use Magento without the burdensome administrative load of keeping it updated?
1 comment
TR
No. I've been a Magento consultant since 2007 and it's always been a headache keeping it updated. You must have a developer to deploy updates and your server...Read more
What is a b2c platform?
1 comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
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