Compare MadCap Flare and Paligo 
MadCap Flare vs Paligo
When assessing the two solutions, reviewers found Paligo easier to use, set up, and administer. Reviewers also preferred doing business with Paligo overall.
- Reviewers felt that Paligo meets the needs of their business better than MadCap Flare.
- When comparing quality of ongoing product support, reviewers felt that Paligo is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Paligo over MadCap Flare.
- Free Product Upgrades and Updates
- Unlimited Email and Phone Support
- Free Web-based MadCap Flare Introductory Training
- Powerful single-sourcing
- Topic-based Authoring
- Translation management
MadCap Flare offers a feature set and an ease of use that is far better than any competitors. In addition, the suite of other MadCap products integrate well and help make the entire process of help authoring more efficient.
Very fragile, small errors cause big crashes with no specific feedback to indicate where they are. Sharing from global content is a chore. Very resource intensive.
CCMS - by far the best. No fat client requirement. Can access anytime, anywhere, from any device. That's a massive benefit. I don't recall when was the last time I contacted their support for help. Over a period of time, I have noticed Paligo's tools have...
I don't like a single part of it. From the inflexible text editor, the poorly explained features, the poorly focused on-boarding, and more. The system doesn't really incorporate the user experience as much as the feature capabilities. Where the idea that...
MadCap Flare offers a feature set and an ease of use that is far better than any competitors. In addition, the suite of other MadCap products integrate well and help make the entire process of help authoring more efficient.
CCMS - by far the best. No fat client requirement. Can access anytime, anywhere, from any device. That's a massive benefit. I don't recall when was the last time I contacted their support for help. Over a period of time, I have noticed Paligo's tools have...
Very fragile, small errors cause big crashes with no specific feedback to indicate where they are. Sharing from global content is a chore. Very resource intensive.
I don't like a single part of it. From the inflexible text editor, the poorly explained features, the poorly focused on-boarding, and more. The system doesn't really incorporate the user experience as much as the feature capabilities. Where the idea that...
