Compare LogRocket and Zipy 
At a Glance
Market Segments
Small-Business (62.8% of reviews)
Small-Business (60.5% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
Free 1000 Sessions Per Month
LogRocket
Star Rating
(1,815)4.6 out of 5
Market Segments
Small-Business (62.8% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansZipy
Star Rating
(43)4.9 out of 5
Market Segments
Small-Business (60.5% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that LogRocket excels in Real-Time Monitoring with a perfect score of 10.0, while Zipy also performs well but does not match this level of immediacy, scoring lower in this area.
- Reviewers mention that Zipy offers superior User-Level Analytics with a perfect score of 10.0, compared to LogRocket's score of 8.2, indicating a more comprehensive approach to understanding individual user behavior.
- G2 users highlight that Zipy's Custom Reports and Dashboards feature is highly rated at 9.6, making it easier for users to tailor their analytics, while LogRocket's score of 8.3 suggests less flexibility in this area.
- Users on G2 report that LogRocket's Session Replay feature is robust, scoring 9.4, but Zipy outshines it with a perfect score of 10.0, indicating a more effective tool for analyzing user interactions.
- Reviewers mention that Zipy provides better Integrations with a perfect score of 10.0, allowing for seamless connectivity with other tools, while LogRocket's score of 7.8 suggests limitations in this aspect.
- Users say that LogRocket's Frustration Tracking feature, scoring 7.9, is less effective compared to Zipy's score of 8.1, indicating that Zipy may offer better insights into user pain points.
Pricing
Entry-Level Pricing
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
Zipy
FREE For everyone, forever
Free
1000 Sessions Per Month
It's free
- 1500 Sessions
- All Core Features
- Unlimited User
Free Trial
LogRocket
Free Trial is available
Zipy
Free Trial is available
Ratings
Meets Requirements
8.9
1,569
9.4
39
Ease of Use
8.7
1,589
9.7
40
Ease of Setup
9.0
731
9.8
28
Ease of Admin
9.1
534
9.5
11
Quality of Support
8.9
1,015
9.5
39
Has the product been a good partner in doing business?
9.1
472
10.0
11
Product Direction (% positive)
8.8
1,521
10.0
39
Features by Category
Metrics
9.0
256
9.6
9
8.6
232
9.4
8
8.3
224
9.8
9
8.8
234
9.6
9
8.6
221
9.6
9
8.1
205
9.6
8
8.2
198
9.4
9
8.2
195
9.3
9
8.2
203
9.3
9
Reporting
8.7
245
9.8
9
8.1
212
9.4
9
8.1
216
Feature Not Available
8.0
208
9.3
9
8.1
197
9.6
8
8.3
200
9.4
9
8.3
216
9.6
8
Other
8.7
221
9.2
8
8.3
194
9.2
8
8.4
203
Feature Not Available
7.9
171
9.4
8
7.7
96
9.8
8
Feature Not Available
9.5
7
8.0
174
9.7
6
Administration
8.4
263
9.8
8
8.5
258
9.5
7
8.7
306
9.6
8
8.5
286
9.6
9
User Behavior
8.9
893
|
Verified
9.6
20
6.9
647
|
Verified
8.1
16
8.8
880
|
Verified
9.6
20
7.9
773
|
Verified
8.1
18
A/B Testing
8.6
834
|
Verified
9.4
19
7.1
567
9.4
14
7.8
683
8.8
18
7.1
577
|
Verified
7.8
17
Visitor Information
8.7
930
|
Verified
9.4
19
8.4
896
9.3
19
Product Analytics
7.7
274
Feature Not Available
8.2
311
Feature Not Available
7.4
277
Feature Not Available
7.4
270
Feature Not Available
7.3
270
Feature Not Available
7.3
250
Feature Not Available
Feature Not Available
Feature Not Available
7.7
263
Feature Not Available
Experience
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Bug Reporting
8.0
606
9.5
20
7.7
564
9.5
17
7.6
561
9.3
16
Bug Monitoring
8.3
670
9.6
21
8.5
702
9.7
19
7.8
672
9.5
20
Platform Basics
Not enough data
9.5
10
Not enough data
9.5
10
Platform Data
Not enough data
9.1
9
Not enough data
9.3
10
Not enough data
9.0
12
Not enough data
9.1
11
Platform Additional Functionality
Not enough data
9.3
10
Not enough data
9.1
11
Not enough data
8.9
9
Monitoring
8.4
309
Not enough data
8.6
323
Not enough data
8.7
326
Not enough data
7.4
265
Not enough data
8.0
271
Not enough data
Response
8.6
348
Not enough data
8.2
300
Not enough data
8.2
304
Not enough data
Performance
8.7
321
Not enough data
8.2
292
Not enough data
Functionality
7.8
265
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
256
Not enough data
Analysis
7.7
140
Not enough data
7.9
140
Not enough data
7.9
138
Not enough data
8.0
139
Not enough data
8.2
148
Not enough data
Reporting
8.5
162
Not enough data
9.4
169
Not enough data
8.9
155
Not enough data
8.0
145
Not enough data
Variation Testing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
45
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.1
117
Not enough data
8.4
123
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
89
Not enough data
Administration
8.7
96
Not enough data
8.7
94
Not enough data
8.9
104
Not enough data
8.8
100
Not enough data
Categories
Categories
Shared Categories
LogRocket and Zipy are categorized as Product Analytics, Session Replay, Bug Tracking, and Digital Analytics
Unique Categories
LogRocket is categorized as Mobile App Optimization, Application Performance Monitoring (APM), and Heatmap Tools
Zipy is categorized as Digital Experience Monitoring (DEM) and Customer Journey Analytics
Reviews
Reviewers' Company Size
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zipy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
29.7%
Information Technology and Services
13.2%
Financial Services
10.5%
Marketing and Advertising
2.6%
Real Estate
2.0%
Other
42.1%
Computer Software
41.9%
Information Technology and Services
14.0%
Telecommunications
4.7%
Program Development
4.7%
Marketing and Advertising
4.7%
Other
30.2%
Most Helpful Reviews
LogRocket
Most Helpful Favorable Review
Sean H.
Verified User in Sports
LogRocket provides a foolproof method of being able to translate our customer service emails, which can sometimes be hard to decipher or unclear, into actionable changes to make with the product. It has helped identify poorly designed user flows and product...
Most Helpful Critical Review
Shannon L.
Verified User in Design
Support is brutal. Can't get timely response to problems. We are at a point where we might just disconnect it. We are missing sessions and can't figure out why. It takes 12 hours to get a response from someone on support so it is brutual
Zipy
Most Helpful Favorable Review
Verified User in Financial Services
Zipy enhanced the overall performance of my website by addressing unreported issues from users. By analysing user sessions and using select segment tools, I was able to narrow down the pain points and gain detailed analytics within the site- making...
Most Helpful Critical Review
Sean H.
Verified User in Sports
LogRocket provides a foolproof method of being able to translate our customer service emails, which can sometimes be hard to decipher or unclear, into actionable changes to make with the product. It has helped identify poorly designed user flows and product...
Verified User in Financial Services
Zipy enhanced the overall performance of my website by addressing unreported issues from users. By analysing user sessions and using select segment tools, I was able to narrow down the pain points and gain detailed analytics within the site- making...
Shannon L.
Verified User in Design
Support is brutal. Can't get timely response to problems. We are at a point where we might just disconnect it. We are missing sessions and can't figure out why. It takes 12 hours to get a response from someone on support so it is brutual
Discussions
Is there a way to initialize Logrocket to update the user's name?
3 comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 comment
LD
What is your inquiry?Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
Zipy has no discussions with answers
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