Compare LogicMonitor and Site24x7 
At a Glance
Market Segments
Mid-Market (50.3% of reviews)
Small-Business (44.0% of reviews)
Entry-Level Pricing
Contact Us
$9/month 11 monitors
LogicMonitor
Star Rating
(602)4.5 out of 5
Market Segments
Mid-Market (50.3% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about LogicMonitorSite24x7
Star Rating
(297)4.6 out of 5
Market Segments
Small-Business (44.0% of reviews)
Entry-Level Pricing
$9/month 11 monitors
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Site24x7 excels in Multi-Cloud Management with a score of 9.6, indicating a robust capability to monitor and manage resources across various cloud platforms, while LogicMonitor, with a score of 8.3, is perceived as less effective in this area.
- Reviewers mention that Site24x7's Alerting features are highly rated at 9.2, providing users with timely notifications, whereas LogicMonitor's alerting system, rated at 9.0, is seen as slightly less responsive, which could impact incident management.
- G2 users highlight Site24x7's superior Ease of Setup with a score of 8.9, making it more user-friendly for new users compared to LogicMonitor's score of 8.6, which some users find requires a steeper learning curve.
- Reviewers say that Site24x7's Quality of Support is rated at 8.7, with many users praising the responsiveness and helpfulness of the support team, while LogicMonitor's support, rated at 9.0, is noted for its effectiveness but may not be as accessible for all users.
- Users on G2 report that Site24x7's Location Insights feature, rated at 9.0, provides valuable data for performance monitoring, while LogicMonitor's score of 8.2 suggests it may lack depth in this specific area, leading to less informed decision-making.
- Reviewers mention that Site24x7's Real-Time Monitoring capabilities are rated at 9.3, allowing for immediate visibility into system performance, whereas LogicMonitor's score of 8.6 indicates it may not provide the same level of immediacy, potentially delaying response times to issues.
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Pricing
Entry-Level Pricing
LogicMonitor
Enterprise
Contact Us
- AIOps Early Earning System
- Dynamic thresholds
- Root cause analysis
Site24x7
Starter
$9/month
11 monitors
10 basic monitors and 1 Advanced monitor at 1 minute polling frequency. Free trial offered for 30 days.
- 10 Websites/Servers
- 1 Application/Synthetic Web transaction
- 5 Network Interfaces
Free Trial
LogicMonitor
Free Trial is available
Site24x7
Free Trial is available
Ratings
Meets Requirements
9.0
455
9.1
253
Ease of Use
8.6
460
8.8
258
Ease of Setup
8.6
355
8.9
217
Ease of Admin
8.5
344
8.9
216
Quality of Support
9.0
450
8.6
229
Has the product been a good partner in doing business?
9.1
335
8.9
201
Product Direction (% positive)
9.2
429
9.5
256
Features by Category
Operations
Not enough data
9.4
19
Not enough data
9.2
19
Not enough data
9.6
19
Not enough data
9.4
19
Cost Optimization
Not enough data
8.9
19
Not enough data
9.0
20
Not enough data
9.1
18
Administration
Not enough data
9.4
19
Not enough data
9.6
20
Not enough data
9.4
18
Functionality
8.4
182
8.8
118
9.0
195
9.2
126
9.0
191
9.3
121
8.0
188
8.8
120
8.9
183
8.9
107
8.2
171
8.9
110
Functionality
Not enough data
9.2
34
Not enough data
9.2
33
Not enough data
8.1
32
Not enough data
8.9
32
Not enough data
8.5
32
Not enough data
8.3
32
Functionality
8.9
226
9.1
89
9.0
234
9.3
90
7.7
208
8.3
73
8.8
217
8.8
70
Management
8.5
213
9.0
75
8.6
220
8.7
77
Feature Not Available
8.6
69
Monitoring
8.6
183
Feature Not Available
8.2
170
8.9
92
8.0
154
Feature Not Available
8.6
182
9.3
100
Administration
8.3
169
9.2
96
8.3
152
9.1
83
8.0
146
8.8
79
Analysis
8.1
178
8.9
94
8.5
190
8.8
103
7.8
141
8.8
78
Functionality
7.7
24
8.1
7
7.6
24
8.3
7
8.7
27
9.8
7
Issue Resolution
8.2
28
9.0
7
8.3
29
8.8
7
8.3
30
8.6
7
Management
8.8
32
9.5
7
9.1
30
9.5
7
8.5
31
9.3
7
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Visibility
8.4
73
Not enough data
9.0
73
Not enough data
8.3
73
Not enough data
Monitoring and Management
7.7
65
Not enough data
8.3
68
Not enough data
8.8
69
Not enough data
Functionality
9.2
162
Not enough data
8.7
165
Not enough data
8.7
161
Not enough data
7.3
115
Not enough data
Management
8.6
170
Not enough data
8.5
172
Not enough data
8.5
162
Not enough data
8.9
173
Not enough data
Data Preparation
8.5
41
8.7
33
|
Verified
8.1
37
8.9
31
|
Verified
8.0
40
Feature Not Available
8.1
37
8.5
32
|
Verified
Analysis
8.3
42
8.5
33
|
Verified
8.3
41
9.0
33
|
Verified
8.5
41
8.9
35
|
Verified
8.3
41
8.9
35
|
Verified
8.8
43
9.0
34
|
Verified
8.2
37
8.6
28
|
Verified
Visualization
8.2
42
9.2
35
|
Verified
8.4
42
8.7
32
|
Verified
Monitoring
8.7
35
8.7
78
8.6
36
8.8
81
8.9
35
9.0
82
7.9
29
8.4
59
9.0
36
9.0
80
Response
8.7
34
8.8
82
8.8
36
9.0
78
8.1
30
8.5
74
Performance
8.6
36
8.6
73
8.4
35
8.5
63
Functionality
8.3
31
8.6
62
8.3
29
8.3
60
8.1
33
8.3
59
8.5
34
8.4
62
Alerts management
8.9
28
Not enough data
8.7
28
Not enough data
8.9
29
Not enough data
Monitoring
8.8
29
Not enough data
8.7
29
Not enough data
8.9
28
Not enough data
8.4
28
Not enough data
Automation
8.3
27
Not enough data
8.3
27
Not enough data
Analysis
8.8
29
Not enough data
8.5
28
Not enough data
8.9
29
Not enough data
9.0
28
Not enough data
Issue Resolution
8.8
28
Not enough data
8.6
28
Not enough data
8.4
29
Not enough data
Management
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.0
9
Not enough data
9.4
9
Not enough data
9.1
9
Monitoring
Not enough data
9.3
9
Not enough data
9.0
10
Not enough data
8.9
9
Support
Not enough data
8.9
9
Not enough data
9.3
9
Not enough data
8.7
9
Generative AI
Not enough data
Feature Not Available
ServiceNow Apps
8.8
20
Not enough data
8.9
21
Not enough data
Categories
Categories
Shared Categories
LogicMonitor and Site24x7 are categorized as AIOps Platforms, Website Monitoring, Cloud Infrastructure Monitoring, Log Analysis, Application Performance Monitoring (APM), Network Monitoring, and Observability Solution Suites
Unique Categories
LogicMonitor is categorized as Enterprise Monitoring, ServiceNow Store Apps, Container Monitoring, and Log Monitoring
Site24x7 is categorized as Database Monitoring, Cloud Cost Management, Network Management Tools, and IT Alerting
Reviews
Reviewers' Company Size
LogicMonitor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Site24x7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
33.9%
Computer Software
6.2%
Computer & Network Security
4.6%
Financial Services
4.4%
Telecommunications
3.5%
Other
47.3%
Information Technology and Services
19.1%
Computer Software
15.7%
Computer & Network Security
8.2%
Retail
3.4%
Financial Services
3.4%
Other
50.2%
Most Helpful Reviews
LogicMonitor
Most Helpful Favorable Review
Peter M.
Verified User in Computer Networking
This is an agentless system. You just need to install a collector in the network to start monitor everything. If your device or software is not monitored by defautl you can write your own, check the community for exchanging datasources or ask Logic Monitor...
Most Helpful Critical Review
Verified User in Information Technology and Services
There are a couple of issues to be aware of: - Limited Datastore support. Creating new data sources requires someone on your staff to be well versed in Logicmonitor graph and datasource creation as well as understanding SNMP, WMI, OIDs, etc. Asking...
Site24x7
Most Helpful Favorable Review
Tim R.
Verified User in Computer Software
Wide range of options to satisfy nearly all your monitoring needs. Provides a good one-stop shop. It's really helpful to have everything in one solution rather than having to piece together multiple solutions. The best part is that the price point is...
Most Helpful Critical Review
Jen G.
Verified User in Internet
They spam you. Multiple emails a week, sometimes more than one a day. No way to unsubscribe, and messages requesting they stop are ignored. I even went to their escalations department and still got no reply. The emails continue to arrive over a week after...
Peter M.
Verified User in Computer Networking
This is an agentless system. You just need to install a collector in the network to start monitor everything. If your device or software is not monitored by defautl you can write your own, check the community for exchanging datasources or ask Logic Monitor...
Tim R.
Verified User in Computer Software
Wide range of options to satisfy nearly all your monitoring needs. Provides a good one-stop shop. It's really helpful to have everything in one solution rather than having to piece together multiple solutions. The best part is that the price point is...
Verified User in Information Technology and Services
There are a couple of issues to be aware of: - Limited Datastore support. Creating new data sources requires someone on your staff to be well versed in Logicmonitor graph and datasource creation as well as understanding SNMP, WMI, OIDs, etc. Asking...
Jen G.
Verified User in Internet
They spam you. Multiple emails a week, sometimes more than one a day. No way to unsubscribe, and messages requesting they stop are ignored. I even went to their escalations department and still got no reply. The emails continue to arrive over a week after...
Discussions
What is LogicMonitor Software?
1 comment
DB
LogicMonitor is less software, more Monitoring-as-a-Service. Feel free to contact me via Linked In if you would like to know more.
David BondRead more
How does LogicMonitor collect data?
1 comment
DB
This is achieved using on-site Collectors (for which there is no license fee, so install as many as you need but no more). Collectors should be set up in...Read more
What is a LogicModule?
1 comment
DB
"LogicModule" is LogicMonitor's term for a module that can collect data from the monitored systems. LogicModules come in various flavors: DataSources...Read more
Can I pay month on month for the service?
2 comments
CE
You sure can! You do get a discount if you pay/year though!
Read more
cewqf
1 comment
CE
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
What is a Monitor? What are the lists of Basic and Advanced monitors?
1 comment
Official Response from Site24x7
Monitor, in this context refers to a Website, Web application, Server, FTP Server running on a specific host/port. Site24x7 checks these monitors to make...Read more
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