Compare Lightspeed Retail and Shopify POS 
At a Glance
Market Segments
Small-Business (83.0% of reviews)
Small-Business (79.8% of reviews)
Entry-Level Pricing
Starting at $69.00
USD $89/month per location
Lightspeed Retail
Star Rating
(290)4.0 out of 5
Market Segments
Small-Business (83.0% of reviews)
Entry-Level Pricing
Starting at $69.00
Browse all 4 pricing plansShopify POS
Star Rating
(322)4.4 out of 5
Market Segments
Small-Business (79.8% of reviews)
Entry-Level Pricing
USD $89/month per location
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lightspeed Retail excels in barcode scanning with a score of 9.1, while Shopify POS falls behind at 8.1. Reviewers mention that the efficiency of scanning items significantly speeds up the checkout process.
- Reviewers mention that Lightspeed Retail offers superior inventory management capabilities, scoring 9.1 compared to Shopify POS's 8.3. Users appreciate features like low-stock alerts and multilocation inventory tracking that help them manage stock levels effectively.
- G2 users highlight that Shopify POS has a more robust e-commerce integration with a score of 9.0, while Lightspeed Retail scores 7.2. Users report that Shopify's seamless connection with online stores enhances their overall sales strategy.
- Users on G2 say that Lightspeed Retail's customer support is rated lower at 7.9 compared to Shopify POS's 8.6. Reviewers mention that Shopify's support team is more responsive and helpful, especially for small businesses.
- Reviewers mention that Lightspeed Retail shines in payment processing, particularly with credit card processing scoring 9.1, while Shopify POS is at 8.6. Users appreciate the reliability and speed of transactions with Lightspeed.
- Users report that Shopify POS offers better marketing tools, scoring 9.0 compared to Lightspeed Retail's 7.4. Reviewers mention that Shopify's built-in email marketing features are particularly beneficial for driving customer engagement.
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Pricing
Entry-Level Pricing
Lightspeed Retail
Lean
Starting at $69.00
For your essential business needs.
- Retail POS
- 1 Register
- Integrated Payments
Shopify POS
Shopify POS Pro
USD $89/month per location
Store management tools and omnichannel features essential for brick-and-mortar businesses.
- Unlimited store staff
- Smart inventory management
- Staff roles and permissions
Free Trial
Lightspeed Retail
Free Trial is available
Shopify POS
Free Trial is available
Ratings
Meets Requirements
8.2
233
8.5
270
Ease of Use
8.5
233
8.8
271
Ease of Setup
8.1
135
8.8
152
Ease of Admin
8.4
136
8.8
148
Quality of Support
7.9
228
8.5
257
Has the product been a good partner in doing business?
7.9
137
8.9
146
Product Direction (% positive)
7.5
226
8.7
270
Features by Category
POS
8.9
95
8.6
111
9.1
101
8.1
91
8.8
99
8.0
100
8.7
107
8.3
106
9.0
107
8.5
106
Marketing
8.0
60
7.6
92
7.4
48
8.2
99
Administration
9.1
101
8.3
110
8.6
78
7.8
95
8.8
104
8.2
113
7.7
69
8.8
111
Payment Processing
Not enough data
9.1
15
Not enough data
9.2
16
Not enough data
8.6
16
Not enough data
9.3
15
Administration
Not enough data
9.0
15
Not enough data
8.9
16
Not enough data
8.0
14
Not enough data
7.7
16
Not enough data
8.1
15
Not enough data
7.0
15
Not enough data
7.6
15
Payment Options
Not enough data
7.8
15
Not enough data
7.3
15
Security
Not enough data
8.2
16
Platform
Not enough data
8.3
15
Not enough data
8.4
16
Payment
Not enough data
8.0
11
Not enough data
8.2
11
Not enough data
7.1
11
Not enough data
7.9
11
Not enough data
7.1
11
Not enough data
8.0
11
Not enough data
8.2
12
Not enough data
7.6
11
Checkout
Not enough data
8.5
11
Not enough data
7.5
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
7.8
10
Inventory Management
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.1
9
Not enough data
8.1
9
Reporting and analytics
Not enough data
7.1
11
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.5
11
Customer Management
Not enough data
8.3
9
Not enough data
8.0
9
Not enough data
8.1
9
Team Management
Not enough data
8.3
9
Not enough data
9.2
10
Not enough data
8.3
8
Not enough data
8.7
9
Not enough data
8.7
9
Help and support
Not enough data
8.0
10
Not enough data
8.3
10
Not enough data
8.5
9
Not enough data
8.1
8
Not enough data
8.5
8
Integration
Not enough data
8.1
8
Not enough data
8.8
8
Not enough data
8.5
10
Data Management
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.6
6
Analytics
Not enough data
7.8
6
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
8.6
7
Mobile
Not enough data
8.6
6
Not enough data
7.9
7
Platform Additional Functionality
Not enough data
8.3
5
Not enough data
8.1
6
Integration
Not enough data
8.3
7
Not enough data
9.2
8
Not enough data
8.3
6
Generative AI
Not enough data
Feature Not Available
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
8.5
8
Not enough data
7.4
7
Omnichannel Features
Not enough data
7.4
7
Not enough data
9.0
7
Not enough data
7.4
7
Not enough data
6.7
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
7.5
8
Categories
Categories
Shared Categories
Lightspeed Retail and Shopify POS are categorized as Retail POS
Unique Categories
Lightspeed Retail has no unique categories
Shopify POS is categorized as Omnichannel Commerce, Payment Processing, Retail Analytics, and Retail Management Software
Reviews
Reviewers' Company Size
Lightspeed Retail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify POS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
48.4%
Apparel & Fashion
5.8%
Sporting Goods
4.7%
Consumer Goods
4.3%
Food & Beverages
3.6%
Other
33.2%
Retail
26.1%
Apparel & Fashion
12.7%
Marketing and Advertising
5.5%
Consumer Goods
4.6%
Computer Software
3.9%
Other
47.2%
Most Helpful Reviews
Lightspeed Retail
Most Helpful Favorable Review
Kelsey G.
Verified User in Retail
I like that creating an inventory from scratch was easy to configure with the way that they have set up the item matrices. There are so many ways to personalize and organize our inventory, and to then make changes to the inventory without much hassle. Our...
Most Helpful Critical Review
Brett T.
Verified User in Automotive
Our bike shop has been using Lightspeed for 5 years now, first with their Mac based software, and then with their cloud based software (Lightspeed Retail). There are many great things about the software, but on the whole I would not recommend a small...
Shopify POS
Most Helpful Favorable Review
Priya k.
Verified User in Cosmetics
Shopify POS is absolutely futuristic. It is built in a way that its minimal and contain every necessary feature one might require to sell products in retail or in-person billing. Moreover while exploring the available option, our team actually learns on...
Most Helpful Critical Review
Iesha S.
Verified User in Apparel & Fashion
What I dislike is that after two times of use my husband could no longer get sync the device with our laptops. So, it was kinda of a bummer and disappointment going into planned events.
Kelsey G.
Verified User in Retail
I like that creating an inventory from scratch was easy to configure with the way that they have set up the item matrices. There are so many ways to personalize and organize our inventory, and to then make changes to the inventory without much hassle. Our...
Priya k.
Verified User in Cosmetics
Shopify POS is absolutely futuristic. It is built in a way that its minimal and contain every necessary feature one might require to sell products in retail or in-person billing. Moreover while exploring the available option, our team actually learns on...
Brett T.
Verified User in Automotive
Our bike shop has been using Lightspeed for 5 years now, first with their Mac based software, and then with their cloud based software (Lightspeed Retail). There are many great things about the software, but on the whole I would not recommend a small...
Iesha S.
Verified User in Apparel & Fashion
What I dislike is that after two times of use my husband could no longer get sync the device with our laptops. So, it was kinda of a bummer and disappointment going into planned events.
Alternatives
Discussions
What does the company Lightspeed do?
5 comments
JG
Manage inventory on a physical store, manage the Sales and the reporting for OnSite orders as the Retail Store Management SystemRead more
What are the key features of a POS system?
1 comment
GR
Lightspeed is very user friendly. The search tool is very handy. The option to show pictures of the items you are selling on the screen helps as a teaching...Read more
Lightspeed Retail has no more discussions with answers
Shopify POS has no discussions with answers
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