Compare Lightspeed Retail and Shopify POS 
At a Glance
Market Segments
Small-Business (83.0% of reviews)
Small-Business (79.8% of reviews)
Entry-Level Pricing
Starting at $69.00
USD $89/month per location
Lightspeed Retail
Star Rating
(290)4.0 out of 5
Market Segments
Small-Business (83.0% of reviews)
Entry-Level Pricing
Starting at $69.00
Browse all 4 pricing plansShopify POS
Star Rating
(322)4.4 out of 5
Market Segments
Small-Business (79.8% of reviews)
Entry-Level Pricing
USD $89/month per location
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lightspeed Retail excels in inventory management, with features like low-stock alerts and multilocation inventory tracking rated highly at 9.1 and 8.2 respectively, making it a preferred choice for businesses with complex inventory needs.
- Reviewers mention that Shopify POS shines in e-commerce integration, with a score of 9.0, allowing seamless online and offline sales, which is particularly beneficial for businesses looking to expand their online presence.
- G2 users highlight that Lightspeed Retail's customer support is rated lower at 7.9 compared to Shopify POS's 8.6, indicating that users may find more reliable assistance with Shopify when issues arise.
- Users on G2 say that Lightspeed Retail offers superior barcode scanning capabilities, scoring 9.1, which is crucial for retail environments where quick checkouts are essential, while Shopify POS lags behind at 8.1.
- Reviewers mention that Shopify POS provides better email marketing tools, scoring 8.1, which can help businesses engage with customers effectively, whereas Lightspeed Retail's score of 7.4 suggests room for improvement in this area.
- Users report that both platforms offer solid credit card processing options, but Lightspeed Retail edges out with a score of 9.1 compared to Shopify POS's 8.6, indicating a more robust payment processing experience.
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Pricing
Entry-Level Pricing
Lightspeed Retail
Lean
Starting at $69.00
For your essential business needs.
- Retail POS
- 1 Register
- Integrated Payments
Shopify POS
Shopify POS Pro
USD $89/month per location
Store management tools and omnichannel features essential for brick-and-mortar businesses.
- Unlimited store staff
- Smart inventory management
- Staff roles and permissions
Free Trial
Lightspeed Retail
Free Trial is available
Shopify POS
Free Trial is available
Ratings
Meets Requirements
8.2
233
8.5
270
Ease of Use
8.5
233
8.8
271
Ease of Setup
8.1
135
8.8
152
Ease of Admin
8.4
136
8.8
148
Quality of Support
7.9
228
8.5
257
Has the product been a good partner in doing business?
7.9
137
8.9
146
Product Direction (% positive)
7.5
226
8.7
270
Features by Category
POS
8.9
95
8.6
111
9.1
101
8.1
91
8.8
99
8.0
100
8.7
107
8.3
106
9.0
107
8.5
106
Marketing
8.0
60
7.6
92
7.4
48
8.2
99
Administration
9.1
101
8.3
110
8.6
78
7.8
95
8.8
104
8.2
113
7.7
69
8.8
111
Payment Processing
Not enough data
9.1
15
Not enough data
9.2
16
Not enough data
8.6
16
Not enough data
9.3
15
Administration
Not enough data
9.0
15
Not enough data
8.9
16
Not enough data
8.0
14
Not enough data
7.7
16
Not enough data
8.1
15
Not enough data
7.0
15
Not enough data
7.6
15
Payment Options
Not enough data
7.8
15
Not enough data
7.3
15
Security
Not enough data
8.2
16
Platform
Not enough data
8.3
15
Not enough data
8.4
16
Payment
Not enough data
8.0
11
Not enough data
8.2
11
Not enough data
7.1
11
Not enough data
7.9
11
Not enough data
7.1
11
Not enough data
8.0
11
Not enough data
8.2
12
Not enough data
7.6
11
Checkout
Not enough data
8.5
11
Not enough data
7.5
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
7.8
10
Inventory Management
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.1
9
Not enough data
8.1
9
Reporting and analytics
Not enough data
7.1
11
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.5
11
Customer Management
Not enough data
8.3
9
Not enough data
8.0
9
Not enough data
8.1
9
Team Management
Not enough data
8.3
9
Not enough data
9.2
10
Not enough data
8.3
8
Not enough data
8.7
9
Not enough data
8.7
9
Help and support
Not enough data
8.0
10
Not enough data
8.3
10
Not enough data
8.5
9
Not enough data
8.1
8
Not enough data
8.5
8
Integration
Not enough data
8.1
8
Not enough data
8.8
8
Not enough data
8.5
10
Data Management
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.6
6
Analytics
Not enough data
7.8
6
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
8.6
7
Mobile
Not enough data
8.6
6
Not enough data
7.9
7
Platform Additional Functionality
Not enough data
8.3
5
Not enough data
8.1
6
Integration
Not enough data
8.3
7
Not enough data
9.2
8
Not enough data
8.3
6
Generative AI
Not enough data
Feature Not Available
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
8.5
8
Not enough data
7.4
7
Omnichannel Features
Not enough data
7.4
7
Not enough data
9.0
7
Not enough data
7.4
7
Not enough data
6.7
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
7.5
8
Categories
Categories
Shared Categories
Lightspeed Retail and Shopify POS are categorized as Retail POS
Unique Categories
Lightspeed Retail has no unique categories
Shopify POS is categorized as Omnichannel Commerce, Payment Processing, Retail Analytics, and Retail Management Software
Reviews
Reviewers' Company Size
Lightspeed Retail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify POS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
48.4%
Apparel & Fashion
5.8%
Sporting Goods
4.7%
Consumer Goods
4.3%
Food & Beverages
3.6%
Other
33.2%
Retail
26.1%
Apparel & Fashion
12.7%
Marketing and Advertising
5.5%
Consumer Goods
4.6%
Computer Software
3.9%
Other
47.2%
Most Helpful Reviews
Lightspeed Retail
Most Helpful Favorable Review
Stacie S.
Verified User in Retail
There are so many different ways to search for information, that if you know how to search for what you're looking for, it's easy to jump right to it without having to filter through a ton of unnecessary information. I also like how quotes, orders, and...
Most Helpful Critical Review
Verified User in Retail
The interface of Vend is is behind the times and report functionality is very disappointing i.e. not user friendly or insightful. They have also presented some wacky data over the years which makes me not trust the reports it generates.
Shopify POS
Most Helpful Favorable Review
Verified User in Information Technology and Services
Easy to configure, and easy to build on the fly virtual store. It has considerable features for the product configurations with options for flavors, types, categories etc.
Most Helpful Critical Review
Jared S.
Verified User in Retail
Unable to talk to a live person and they refused to have a manager contact us.
Stacie S.
Verified User in Retail
There are so many different ways to search for information, that if you know how to search for what you're looking for, it's easy to jump right to it without having to filter through a ton of unnecessary information. I also like how quotes, orders, and...
Verified User in Information Technology and Services
Easy to configure, and easy to build on the fly virtual store. It has considerable features for the product configurations with options for flavors, types, categories etc.
Verified User in Retail
The interface of Vend is is behind the times and report functionality is very disappointing i.e. not user friendly or insightful. They have also presented some wacky data over the years which makes me not trust the reports it generates.
Jared S.
Verified User in Retail
Unable to talk to a live person and they refused to have a manager contact us.
Alternatives
Discussions
What does the company Lightspeed do?
5 comments
JG
Manage inventory on a physical store, manage the Sales and the reporting for OnSite orders as the Retail Store Management SystemRead more
What are the key features of a POS system?
1 comment
GR
Lightspeed is very user friendly. The search tool is very handy. The option to show pictures of the items you are selling on the screen helps as a teaching...Read more
Lightspeed Retail has no more discussions with answers
Shopify POS has no discussions with answers
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