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- Tealium Customer Data Hub
- Lexer-vs-Tealium Customer Data Hub
Compare Lexer and Tealium Customer Data Hub 
At a Glance
Market Segments
Small-Business (41.5% of reviews)
Enterprise (59.3% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Lexer
Star Rating
(53)4.5 out of 5
Market Segments
Small-Business (41.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about LexerTealium Customer Data Hub
Star Rating
(320)4.3 out of 5
Market Segments
Enterprise (59.3% of reviews)
Entry-Level Pricing
Contact Us
Learn more about Tealium Customer Data HubSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lexer excels in Data Enrichment with a score of 9.0, while Tealium Customer Data Hub follows closely with 8.4. Reviewers mention that Lexer provides more comprehensive data sources, enhancing customer profiles significantly.
- Reviewers mention that Lexer has a superior Quality of Support rating of 9.2 compared to Tealium's 9.0. Users on G2 appreciate Lexer’s responsive customer service and detailed documentation, which they find helpful during implementation.
- Users say that Lexer’s Ease of Use is rated at 8.0, which is higher than Tealium's 7.6. Reviewers highlight that Lexer’s intuitive interface makes it easier for small businesses to navigate and utilize effectively.
- G2 users report that Tealium shines in Expandability with a score of 8.7, while Lexer scores 8.3. Users mention that Tealium offers a wider range of integrations with existing systems, making it a better choice for larger enterprises looking to scale.
- Reviewers mention that Lexer’s Custom Event Tracking feature scores 8.3, outperforming Tealium’s 6.0. Users appreciate the flexibility Lexer provides in tracking specific user interactions, which is crucial for targeted marketing efforts.
- Users on G2 report that Tealium’s Real-Time Reporting feature is rated at 8.0, while Lexer does not have a comparable score listed. Reviewers highlight that Tealium’s ability to provide immediate insights into customer behavior is a significant advantage for time-sensitive decision-making.
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Pricing
Entry-Level Pricing
Lexer
No pricing availableTealium Customer Data Hub
Custom
Contact Us
Tealium AudienceStream CDP is priced based on the number of events collected with included service hours based on the volume tier.
- Discounts are available for solution bundles which include Tealium AudienceStream CDP along with the full suite of Tealium products, the Tealium Customer Data Hub.
- For a quote, please contact us to determine pricing at your volume level.
Free Trial
Lexer
Free Trial is available
Tealium Customer Data Hub
No trial information availableRatings
Meets Requirements
8.5
46
8.7
248
Ease of Use
8.0
46
7.6
246
Ease of Setup
7.9
14
7.5
149
Ease of Admin
8.7
14
7.9
146
Quality of Support
9.2
46
9.0
237
Has the product been a good partner in doing business?
8.9
14
9.0
146
Product Direction (% positive)
9.7
44
8.7
243
Features by Category
Metrics
7.1
8
Not enough data
7.3
8
Not enough data
6.5
8
Not enough data
8.1
8
Not enough data
7.3
8
Not enough data
7.1
8
Not enough data
6.5
8
Not enough data
6.0
8
Not enough data
6.0
8
Not enough data
Reporting
7.3
8
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
8.1
8
Not enough data
5.5
7
Not enough data
6.3
8
Not enough data
7.3
8
Not enough data
Other
8.3
8
Not enough data
6.0
7
Not enough data
4.4
6
Not enough data
6.4
7
Not enough data
6.2
7
Not enough data
5.0
6
Not enough data
5.5
7
Not enough data
Administration
6.9
7
Not enough data
5.7
7
Not enough data
7.1
7
Not enough data
7.6
7
Not enough data
Visitor Behavior
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Templates
Not enough data
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Personalization
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Multichannel
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
Administration
Not enough data
6.9
6
Not enough data
6.7
5
Not enough data
6.7
5
Not enough data
5.6
6
Management
Not enough data
6.7
5
Not enough data
7.5
6
Not enough data
6.9
6
Not enough data
5.8
6
Not enough data
8.1
6
Compliance
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
7.2
6
Not enough data
6.9
6
Security
Not enough data
6.9
6
Not enough data
7.5
6
Not enough data
7.2
6
Data Quality
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
8.6
6
Maintainence
Not enough data
8.1
6
Not enough data
7.8
6
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data Sourcing
9.1
31
8.4
72
|
Verified
8.4
29
8.7
70
|
Verified
7.7
26
Feature Not Available
8.4
28
8.3
68
|
Verified
Intelligence
8.0
28
7.0
58
|
Verified
7.7
26
6.3
40
|
Verified
8.3
28
6.2
43
|
Verified
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
7.0
5
Not enough data
7.3
5
Platform Data
Not enough data
6.7
6
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
8.1
6
Platform Additional Functionality
Not enough data
6.4
6
Not enough data
8.6
6
Not enough data
7.2
6
Development
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Integration Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
6.8
10
Not enough data
8.3
9
Not enough data
8.0
9
Not enough data
9.1
9
Not enough data
6.7
9
Not enough data
6.1
9
Not enough data
Campaign Activity
8.1
9
Not enough data
8.1
9
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Categories
Categories
Shared Categories
Lexer and Tealium Customer Data Hub are categorized as Customer Data Platform (CDP)
Unique Categories
Lexer is categorized as Personalization, E-Commerce Personalization, Marketing Analytics, and Digital Analytics
Tealium Customer Data Hub is categorized as Consent Management Platform (CMP), Data Governance, Identity Resolution, Tag Management Systems, Customer Journey Analytics, Stream Analytics, E-Commerce Data Integration, and Master Data Management (MDM)
Reviews
Reviewers' Company Size
Lexer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tealium Customer Data Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
41.5%
Apparel & Fashion
20.8%
Marketing and Advertising
9.4%
Consumer Goods
5.7%
Hospitality
3.8%
Other
18.9%
Retail
8.6%
Financial Services
8.6%
Insurance
6.2%
Leisure, Travel & Tourism
5.9%
Telecommunications
5.5%
Other
65.2%
Most Helpful Reviews
Lexer
Most Helpful Favorable Review
Audrey G.
Verified User in Consumer Goods
The level of communication, support, energy from the team has been game-changing.
Most Helpful Critical Review
Verified User in Retail
- If upgrades need to be made it may take some time for them to come through. (If it's specific to your business) - Updates cause some errors with data. - Sometimes data isn't matched correctly in the CDP. (Developer updates)
Tealium Customer Data Hub
Most Helpful Favorable Review
Verified User in Financial Services
I like that the user interface for defining audiences, enriching data, and actioning on the data is intuitive and easy to use. They just launched a redesign and it is even better now.
Most Helpful Critical Review
Verified User in Computer Software
If I could do it over, I would definitely not choose to buy Tealium. The Salesforce connector has been down for 3 months, and the customer support team has been very slow to help. It's basic functionality we need. Tealium introduced a production bug that...
Audrey G.
Verified User in Consumer Goods
The level of communication, support, energy from the team has been game-changing.
Verified User in Financial Services
I like that the user interface for defining audiences, enriching data, and actioning on the data is intuitive and easy to use. They just launched a redesign and it is even better now.
Verified User in Retail
- If upgrades need to be made it may take some time for them to come through. (If it's specific to your business) - Updates cause some errors with data. - Sometimes data isn't matched correctly in the CDP. (Developer updates)
Verified User in Computer Software
If I could do it over, I would definitely not choose to buy Tealium. The Salesforce connector has been down for 3 months, and the customer support team has been very slow to help. It's basic functionality we need. Tealium introduced a production bug that...
Alternatives
Discussions
Lexer has no discussions with answers
Can you supply any details about the deployment process?
1 comment
Official Response from Tealium Customer Data Hub
Our standard net new deployment of our Universal Data Hub is 90 days. Deployment of AudienceStream alone may be shorter depending on steps already completed...Read more
How many product partnerships do you have?
1 comment
Official Response from Tealium Customer Data Hub
We have over one thousand integration points with close to nine hundred different technologies, covering both client-side and server-side data management...Read more
What constitutes the primary key for your CDP solution?
1 comment
Official Response from Tealium Customer Data Hub
Tealium supports more than one unique ID, and you can declare as many as necessary. In Tealium’s system, there is not one unique or master ID, but rather the...Read more
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