Compare Krisp and Otter.ai 
At a Glance
Market Segments
Small-Business (58.5% of reviews)
Small-Business (75.1% of reviews)
Entry-Level Pricing
Free 1 user Per Month
$240.00 1 User Per Year
Krisp
Star Rating
(560)4.7 out of 5
Market Segments
Small-Business (58.5% of reviews)
Entry-Level Pricing
Free 1 user Per Month
Free Trial is available
Browse all 4 pricing plansOtter.ai
Star Rating
(290)4.3 out of 5
Market Segments
Small-Business (75.1% of reviews)
Entry-Level Pricing
$240.00 1 User Per Year
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Krisp excels in Ambient Noise Cancellation, with features like Outside Noise Cancellation rated at 9.5, making it ideal for users in noisy environments. In contrast, Otter.ai's noise cancellation features are less emphasized, leading some reviewers to mention that they struggle with background noise during calls.
- Reviewers mention that Krisp's Call Recording feature is rated at 9.1, providing high-quality recordings that are essential for accurate meeting documentation. On the other hand, Otter.ai's transcription capabilities, while strong, are highlighted by users as being more focused on real-time transcription rather than recording.
- G2 users highlight Krisp's Audio Conferencing Integration as a standout feature, rated at 9.4, which seamlessly connects with various conferencing tools. Conversely, Otter.ai users report that while it integrates well with video conferencing, the experience can be less smooth compared to Krisp's offerings.
- Users on G2 appreciate Otter.ai's Automated Note-Taking feature, rated at 8.9, which helps in capturing meeting notes efficiently. In comparison, Krisp's note-taking capabilities are seen as less robust, with users mentioning that they often need to supplement with manual notes.
- Reviewers say that Krisp's Acoustic Echo Removal feature, rated at 9.4, significantly enhances call clarity, especially in larger rooms. Otter.ai, while offering good sound quality, does not have the same level of echo management, leading some users to express concerns about audio clarity during group calls.
- Users report that Otter.ai shines in Speech-to-Text accuracy, with a rating of 8.8, making it a preferred choice for transcription-heavy tasks. In contrast, Krisp's voice recognition is rated lower at 6.4, with users mentioning that it may struggle with diverse accents and speech patterns.
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Pricing
Entry-Level Pricing
Krisp
Free
Free
1 user Per Month
▪️Includes
- Unlimited Transcription
- AI Noise Cancellation (60 mins daily)
- AI Summaries & Action Items (2 daily)
Otter.ai
Otter Business
$240.00
1 User Per Year
Boost Meeting Productivity and Collaboration with AI Meeting Notes
- Live AI Meeting Transcript with Live Meeting Summary
- Team Admin Workspace features: usage analytics, prioritized support
- Joins up to 3 concurrent virtual meetings to automatically write and share notes
Free Trial
Krisp
Free Trial is available
Otter.ai
Free Trial is available
Ratings
Meets Requirements
9.4
365
8.7
235
Ease of Use
9.4
367
9.1
238
Ease of Setup
9.0
71
9.1
137
Ease of Admin
9.1
55
8.5
53
Quality of Support
9.1
228
8.5
151
Has the product been a good partner in doing business?
8.9
50
8.3
48
Product Direction (% positive)
8.0
285
8.7
225
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.0
59
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Organization
Not enough data
Feature Not Available
Not enough data
8.4
59
Not enough data
Feature Not Available
Performance Analysis
Not enough data
6.6
60
Not enough data
6.8
59
Sales Analysis
Not enough data
5.9
57
Not enough data
Feature Not Available
Generative AI
Not enough data
8.0
55
Not enough data
8.5
54
Business Instant Messaging
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
8.3
5
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.7
5
Not enough data
8.3
6
Not enough data
8.7
5
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
9.1
58
Not enough data
8.5
57
Not enough data
8.7
56
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
7.7
44
Not enough data
8.8
52
Not enough data
8.7
51
Generative AI
Not enough data
8.7
50
Voice
Not enough data
8.5
113
Not enough data
8.0
122
Transcription
Not enough data
7.5
119
Not enough data
8.6
107
Not enough data
7.9
91
Not enough data
7.7
91
Editing
Not enough data
8.1
105
Not enough data
7.5
102
Not enough data
7.8
107
Not enough data
Feature Not Available
Integration
Not enough data
7.8
92
Not enough data
Feature Not Available
Not enough data
8.2
105
Not enough data
7.7
88
Not enough data
8.0
100
Integrations
9.4
147
Not enough data
9.4
140
Not enough data
9.4
90
Not enough data
Ambient Noise Cancellation
9.4
148
Not enough data
9.4
152
Not enough data
9.5
162
Not enough data
9.4
157
Not enough data
Meeting Prep - AI Meeting Assistants
7.3
10
Feature Not Available
8.3
9
Feature Not Available
Feature Not Available
Feature Not Available
Meeting Automation - AI Meeting Assistants
8.5
11
8.9
74
7.6
11
8.0
74
8.3
11
8.6
73
Meeting Insights - AI Meeting Assistants
Feature Not Available
7.9
71
Feature Not Available
7.4
71
9.0
10
8.6
74
Accessibility - AI Meeting Assistants
Feature Not Available
Feature Not Available
Feature Not Available
8.6
74
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Krisp and Otter.ai are categorized as Voice Recognition and AI Meeting Assistants
Unique Categories
Krisp is categorized as Noise Cancellation
Otter.ai is categorized as Transcription, Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, and Note-Taking Software
Reviews
Reviewers' Company Size
Krisp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.0%
Information Technology and Services
14.7%
Marketing and Advertising
6.8%
Health, Wellness and Fitness
3.6%
Financial Services
3.1%
Other
52.8%
Marketing and Advertising
14.6%
Computer Software
12.8%
Information Technology and Services
6.4%
Financial Services
6.0%
Higher Education
5.3%
Other
54.8%
Most Helpful Reviews
Krisp
Most Helpful Favorable Review
Vahe M.
Verified User in Computer Software
How good Krisp silences sound that other parties should not hear, also the latest features such as Time talking in the video. I have not used any stand-alone competitor products that can provide similar functionality.
Most Helpful Critical Review
Verified User in Marketing and Advertising
I thought it sounded amazing originally, but testing shows it makes only a slight difference to sound quality, and nowhere near as much as I was led to believe before installing it. I'm still using the free version because now it's there, it may as well be...
Otter.ai
Most Helpful Favorable Review
Haris Khan K.
Verified User in Writing and Editing
Otter.ai is a great AI tool to transcribe audios and videos. Premium version is great, as it allows you to upload more audio minutes. Best part is the time stamping and accuacy of it. I have been using the premium version for a long time now and recent...
Most Helpful Critical Review
Verified User in Information Technology and Services
Their documentation says to contact support for certain issues, but when you do that, all you get is redirected to the help pages that were incorrect in the first place. And no one ever responds to the message. So they are still keeping the data that i...
Vahe M.
Verified User in Computer Software
How good Krisp silences sound that other parties should not hear, also the latest features such as Time talking in the video. I have not used any stand-alone competitor products that can provide similar functionality.
Haris Khan K.
Verified User in Writing and Editing
Otter.ai is a great AI tool to transcribe audios and videos. Premium version is great, as it allows you to upload more audio minutes. Best part is the time stamping and accuacy of it. I have been using the premium version for a long time now and recent...
Verified User in Marketing and Advertising
I thought it sounded amazing originally, but testing shows it makes only a slight difference to sound quality, and nowhere near as much as I was led to believe before installing it. I'm still using the free version because now it's there, it may as well be...
Verified User in Information Technology and Services
Their documentation says to contact support for certain issues, but when you do that, all you get is redirected to the help pages that were incorrect in the first place. And no one ever responds to the message. So they are still keeping the data that i...
Discussions
Is krisp a good software?
8 comments
JD
Yes, very much so. It's incredibly reliable for no background noise making it through, to a quality I haven't found anywhere else. The biggest issue I have...Read more
What does krisp app do?
6 comments
TF
Krisp is a AI driven desktop application that strips out background noise but leaves your voice clear.Read more
Does krisp record your conversations?
4 comments
DM
Krisp doesn't record your calls. All your call information stays on your local machine.Read more
What does otter AI do?
2 comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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