Compare Kore.AI and Microsoft Copilot Studio 
At a Glance
Market Segments
Enterprise (44.2% of reviews)
Enterprise (47.5% of reviews)
Entry-Level Pricing
No pricing available
$1.00 2000 Sessions Month
Kore.AI
Star Rating
(379)4.7 out of 5
Market Segments
Enterprise (44.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Kore.AIMicrosoft Copilot Studio
Star Rating
(42)4.5 out of 5
Market Segments
Enterprise (47.5% of reviews)
Entry-Level Pricing
$1.00 2000 Sessions Month
Learn more about Microsoft Copilot StudioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kore.AI excels in Natural Language Understanding (NLU) with a score of 9.2, while Microsoft Copilot Studio trails slightly behind at 8.8. Reviewers mention that Kore.AI's ability to comprehend complex queries enhances user interaction significantly.
- Reviewers mention that Kore.AI offers superior personalization features, scoring 9.0 compared to Microsoft Copilot Studio's 8.4. Users say that the tailored responses in Kore.AI create a more engaging experience, making it a preferred choice for businesses focused on customer interaction.
- G2 users highlight that Kore.AI's integration capabilities are robust, scoring 9.0, while Microsoft Copilot Studio received an 8.7. Users report that Kore.AI's seamless integration with various platforms allows for smoother workflows and better data management.
- Users on G2 note that Kore.AI's proactive engagement features, rated at 9.0, significantly enhance customer support interactions, whereas Microsoft Copilot Studio's score of 8.4 indicates room for improvement in this area. Reviewers say that proactive engagement helps in anticipating customer needs effectively.
- Reviewers mention that Kore.AI's feedback collection feature stands out with a score of 9.4, compared to Microsoft Copilot Studio's lower ratings. Users report that this functionality allows for better insights into customer satisfaction and areas for improvement.
- Users say that Kore.AI's conversational platform, particularly its Conversation Editor, scores 9.1, which is higher than Microsoft Copilot Studio's 8.7. Reviewers highlight that the intuitive design of Kore.AI's editor makes it easier to create and manage conversations, enhancing overall usability.
Featured Products
Sponsored
InsertChat
(3)
Enterprise Search Software
Visit Website
Sponsored
Squirro
(8)
Enterprise Search Software
Visit Website
Sponsored
Customerly
(34)
Enterprise Search Software
Visit Website
Pricing
Entry-Level Pricing
Kore.AI
No pricing availableMicrosoft Copilot Studio
Power Virtual Agents
$1.00
2000 Sessions Month
NA
- Create and maintain intelligent chatbots - 1,000 bots Sessions - 2,000 per month3 Use Common Data Service} - 10 GB database capacity } 420 GB file capacity4 Enable your bot to take action - Power Automate use rights5 Sessions add-on - Sessions add-on$450
Free Trial
Kore.AI
Free Trial is available
Microsoft Copilot Studio
No trial information availableRatings
Meets Requirements
9.0
284
8.8
35
Ease of Use
9.1
285
9.0
35
Ease of Setup
9.1
182
9.2
14
Ease of Admin
8.9
166
9.2
14
Quality of Support
8.8
276
9.0
34
Has the product been a good partner in doing business?
9.1
156
8.8
14
Product Direction (% positive)
9.7
280
9.6
33
Features by Category
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.0
166
Not enough data
9.0
154
Not enough data
9.2
170
Not enough data
Automation - AI Agents
8.5
18
Not enough data
8.5
18
Not enough data
8.4
18
Not enough data
8.9
18
Not enough data
9.4
18
Not enough data
Platform
9.1
168
Not enough data
9.0
168
Not enough data
9.0
154
Not enough data
Autonomy - AI Agents
8.6
18
Not enough data
8.7
18
Not enough data
9.0
18
Not enough data
8.7
18
Not enough data
Generative AI
8.9
105
Not enough data
8.9
105
Not enough data
Responses
8.8
220
Not enough data
8.8
216
Not enough data
8.8
201
Not enough data
8.8
212
Not enough data
8.8
193
Not enough data
Platform
8.9
207
Not enough data
8.9
216
Not enough data
8.7
208
Not enough data
8.8
217
Not enough data
8.6
201
Not enough data
8.8
206
Not enough data
8.9
205
Not enough data
Generative AI
9.1
132
Not enough data
9.0
132
Not enough data
Conversational Platform
8.9
135
Not enough data
8.9
135
Not enough data
8.9
135
Not enough data
9.0
134
Not enough data
Support Automation
8.9
132
Not enough data
8.8
130
Not enough data
8.8
134
Not enough data
8.9
132
Not enough data
Generative AI
8.9
91
Not enough data
8.9
90
Not enough data
Data
9.0
40
Not enough data
9.3
40
Not enough data
Interaction
8.5
40
Not enough data
9.0
39
Not enough data
9.1
39
Not enough data
9.1
39
Not enough data
9.0
40
Not enough data
Learning
9.2
40
Not enough data
8.6
40
Not enough data
Content Generation
8.8
40
Not enough data
8.7
40
Not enough data
System
8.9
40
Not enough data
9.0
40
Not enough data
8.8
40
Not enough data
8.7
40
Not enough data
Generative AI
9.0
80
Not enough data
9.0
81
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kore.AI and Microsoft Copilot Studio are categorized as Bot Platforms
Unique Categories
Kore.AI is categorized as AI Chatbots, AI Agents, Conversational Support, Chatbots, and Enterprise Search Software
Microsoft Copilot Studio is categorized as AI Agent Builders
Reviews
Reviewers' Company Size
Kore.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Copilot Studio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.8%
Computer Software
20.7%
Banking
10.1%
Consulting
3.7%
Computer & Network Security
3.4%
Other
35.4%
Information Technology and Services
17.5%
Computer Software
15.0%
Automotive
7.5%
Insurance
5.0%
Hospital & Health Care
5.0%
Other
50.0%
Most Helpful Reviews
Kore.AI
Most Helpful Favorable Review
Denny A.
Verified User in Information Technology and Services
offers a robust and flexible platform that empowers organizations to create sophisticated conversational experiences, improve customer engagement, and drive operational efficiencies.
Most Helpful Critical Review
Pratik P.
Verified User in Computer & Network Security
we do not have full control over bot. if i want to add some features according to client need.
Microsoft Copilot Studio
Most Helpful Favorable Review
Gabriel A.
Verified User in Animation
In my bussines I know that is very important to hear people. I spend many time answering text messages, responding custumers questions, a job that take me a long time, when they had many questions, time that I did not have!. Some day I visited my friends...
Most Helpful Critical Review
RAJAT J.
Verified User in Oil & Energy
1. It is very useful for calling API and response JSON manipulation is not great 2. It does not provide a good UI experience while creating chat sequences 3. It required a premium license for running some basic connectors
Denny A.
Verified User in Information Technology and Services
offers a robust and flexible platform that empowers organizations to create sophisticated conversational experiences, improve customer engagement, and drive operational efficiencies.
Gabriel A.
Verified User in Animation
In my bussines I know that is very important to hear people. I spend many time answering text messages, responding custumers questions, a job that take me a long time, when they had many questions, time that I did not have!. Some day I visited my friends...
Pratik P.
Verified User in Computer & Network Security
we do not have full control over bot. if i want to add some features according to client need.
RAJAT J.
Verified User in Oil & Energy
1. It is very useful for calling API and response JSON manipulation is not great 2. It does not provide a good UI experience while creating chat sequences 3. It required a premium license for running some basic connectors
Alternatives
Discussions
Kore.AI has no discussions with answers
How soon will this bot be able to answer customer questions flawlessly?
1 comment
RJ
It depends on the question being asked.For example, if we ask the hi/hello the response will be faster.If the api are used then based on the time it takes to...Read more
What can power virtual agents do?
1 comment
AD
Power Virtual Agent is a no-code chatbot deployment software that helps you set up a chatbot on your website with the predefined topics that you configure in...Read more
Microsoft Copilot Studio has no more discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
