G2 reviewers report that Weave excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Klara. Users appreciate the platform's intuitive design and ease of use, with one reviewer noting, "I use the app from Monday - Saturday, and overall, my experience has been very positive."
According to verified reviews, Klara shines in customer support, with users highlighting the quick and efficient assistance they receive. One user mentioned, "What I like best is if I have a question or run into a problem there is always someone to help," indicating a strong support system that can be crucial for users.
Users say that Weave's call popping feature is a standout, allowing for quick access to client information, which enhances efficiency during interactions. This feature is particularly valued in fast-paced environments where time is of the essence.
Reviewers mention that Klara offers excellent video features for online visits, making it a preferred choice for practices that prioritize telehealth. One user expressed satisfaction with the "easy video features," showcasing Klara's strengths in patient communication.
G2 reviewers highlight that Weave's flexibility in payment processing is a major advantage, allowing users to send text and payment links seamlessly. A reviewer noted, "I love that Weave lets me send text and payment links," which is especially beneficial when primary systems are down.
According to recent feedback, Klara's user experience is enhanced by its strong patient communication capabilities, with users appreciating the ability to receive important information easily. This focus on communication can be a deciding factor for practices that prioritize patient engagement.
I used them for communicating with my patients and sending customizable intake forms (via jotforms). Evidently they also do much more. They are also wicked...Read more
How much does Klara cost?
1 Comment
AC
Too much for a solo practice. There are less expensive options that do the same thing. Read more
What is Klara app?
1 Comment
AC
An app to download onto your mobile device. It was difficult for my patients to consistently log into the app. Only about 70% of patients would read any...Read more
They are messaging resource for our dental office. We can easily correspond with our patients as well as send them links to digital forms. Patients can...Read more
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