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- OfficeTools by CARET
- Karbon-vs-OfficeTools by CARET
Compare Karbon and OfficeTools by CARET 
At a Glance
Market Segments
Small-Business (89.8% of reviews)
Small-Business (96.3% of reviews)
Entry-Level Pricing
$59.00 1 Users Per Month
$59 per user / month
Karbon
Star Rating
(654)4.8 out of 5
Market Segments
Small-Business (89.8% of reviews)
Entry-Level Pricing
$59.00 1 Users Per Month
Free Trial is available
Browse all 3 pricing plansOfficeTools by CARET
Star Rating
(90)3.6 out of 5
Market Segments
Small-Business (96.3% of reviews)
Entry-Level Pricing
$59 per user / month
Learn more about OfficeTools by CARETSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Karbon excels in its Quality of Support with a score of 9.3, while OfficeTools by CARET falls short at 6.2. Reviewers mention that Karbon's support team is responsive and knowledgeable, making it easier for small businesses to resolve issues quickly.
- Reviewers mention that Karbon's Ease of Use is significantly higher at 8.8 compared to OfficeTools by CARET's 7.0. Users say that Karbon's intuitive interface allows for a smoother onboarding experience, which is crucial for small businesses with limited resources.
- G2 users highlight Karbon's superior Automation features, scoring 8.9, while OfficeTools by CARET only manages a score of 8.8. Users report that Karbon's automation capabilities streamline workflows effectively, saving time on repetitive tasks.
- Users on G2 note that Karbon's Product Direction is rated at 9.7, indicating a strong positive outlook for future updates and features, whereas OfficeTools by CARET has a much lower score of 5.4. Reviewers mention that this gives them confidence in Karbon's ongoing development and support.
- Reviewers say that Karbon's Client Portals score of 8.0 is a standout feature, providing a seamless experience for client interactions, while OfficeTools by CARET does not offer the same level of functionality, leading to less efficient client communication.
- Users report that Karbon's Integration capabilities are rated at 9.0, significantly higher than OfficeTools by CARET's 7.9. Reviewers mention that Karbon's ability to integrate with various accounting and payment systems enhances its usability for small businesses looking to streamline their operations.
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Pricing
Entry-Level Pricing
Karbon
Team
$59.00
1 Users Per Month
For smaller teams looking to consolidate workflows into an integrated collaboration platform.
- Integrated Email
- Team Collaboration Tools
- Workflow and To-Do Lists
OfficeTools by CARET
Workspace
$59
per user / month
On-premise or hosted solution for firms of all sizes
- Gain a 360 view of your firm and keep everyone on track with due date monitoring, reminders, activity lists, and detailed reporting.
- Automate busywork using recurring workflow templates
- Send invoices and collect payments online using Abacus Payment Exchange (APX)
Free Trial
Karbon
Free Trial is available
OfficeTools by CARET
Free Trial is available
Ratings
Meets Requirements
9.0
513
7.0
71
Ease of Use
8.8
514
7.0
72
Ease of Setup
7.8
291
6.2
41
Ease of Admin
8.6
234
7.2
41
Quality of Support
9.3
488
6.2
71
Has the product been a good partner in doing business?
9.4
233
6.2
38
Product Direction (% positive)
9.7
479
5.4
71
Features by Category
Setup
9.0
250
Not enough data
9.0
263
Not enough data
8.5
247
Not enough data
8.8
261
Not enough data
Management
8.3
250
Not enough data
8.6
241
Not enough data
7.9
201
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform Additional Functionality
9.2
65
Not enough data
8.8
63
Not enough data
7.4
60
Not enough data
7.8
63
Not enough data
Platform Content
8.9
65
Not enough data
Platform Data
8.7
66
Not enough data
Payment Processing
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Options
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
Not enough data
7.8
9
Not enough data
7.9
8
Not enough data
7.1
7
Bill Processing
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
7.3
8
Integration
Not enough data
9.0
7
Not enough data
7.4
7
Not enough data
7.5
6
Communication
8.1
219
Not enough data
8.8
226
Not enough data
8.8
198
Not enough data
Collaboration
9.3
218
Not enough data
9.3
224
Not enough data
Feature Not Available
Not enough data
Billing
8.1
205
Not enough data
7.6
194
Not enough data
6.6
162
Not enough data
Onboarding
9.0
224
Not enough data
9.2
218
Not enough data
8.9
215
Not enough data
Visibility
9.1
222
Not enough data
8.2
193
Not enough data
8.0
202
Not enough data
8.3
205
Not enough data
8.7
214
Not enough data
8.3
198
Not enough data
Categories
Categories
Shared Categories
Karbon and OfficeTools by CARET are categorized as Accounting Practice Management
Reviews
Reviewers' Company Size
Karbon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OfficeTools by CARET
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
95.5%
Financial Services
1.2%
Consulting
1.1%
Marketing and Advertising
0.6%
Law Practice
0.3%
Other
1.2%
Accounting
87.8%
Financial Services
7.3%
Law Practice
1.2%
Information Technology and Services
1.2%
Civil Engineering
1.2%
Other
1.2%
Most Helpful Reviews
Karbon
Most Helpful Favorable Review
Marika T.
Verified User in Accounting
We have been using Karbon for a few years now and had previously switched from a few different CRM's. Karbon is the most interactive, customizable, and helpful one we have found. Everyone in our firm has picked it up, and it's so great for prioritizing and...
Most Helpful Critical Review
Verified User in Accounting
It is impossible delete emails within Karbon
OfficeTools by CARET
Most Helpful Favorable Review
Verified User in Accounting
Centralized location for staff time tracking, billing, client data, document storage, and project management.
Most Helpful Critical Review
Darcyle R.
Verified User in Accounting
The overall program I feel is quite temperamental. For that reason you have to have a true IT person to deal with it. I run into a different issue every couple weeks with the software. We were told that we could link our QuickBooks merchant account to the...
Marika T.
Verified User in Accounting
We have been using Karbon for a few years now and had previously switched from a few different CRM's. Karbon is the most interactive, customizable, and helpful one we have found. Everyone in our firm has picked it up, and it's so great for prioritizing and...
Verified User in Accounting
Centralized location for staff time tracking, billing, client data, document storage, and project management.
Verified User in Accounting
It is impossible delete emails within Karbon
Darcyle R.
Verified User in Accounting
The overall program I feel is quite temperamental. For that reason you have to have a true IT person to deal with it. I run into a different issue every couple weeks with the software. We were told that we could link our QuickBooks merchant account to the...
Discussions
Can you tell me more about Aliases? or Can you make a webinar for this topic?
1 comment
LM
Hi Ciara, are you referring to using an alias email address, and using that with Karbon? If so, this help article might be helpful:...Read more
Please tell me you are not going to remove "To Do",and the ability to focus in on only Today's Tasks
1 comment
MD
Karbon is working towards a more thoughtful approach to work. The end result will be different in many ways but will not be worse overall and will be better...Read more
Can I use karbon with IG, FB
1 comment
MD
There are no native social integrations built in Karbon, but the possibilities are endless when using the open API.Read more
Would you recommend to switching to cloud base system?
4 comments
FB
Yes, I would. We resisted having our paperless storage in the cloud but the problem is that there is no new development for desktop platforms. All of the top...Read more
Are other firms having problems with Work in Process and Accounts Receivable reports.
3 comments
GF
Hello Ronald,
We don't use the accounts receivable function, however the returns for sales reports work really well. The WIP I haven't seen any issues with...Read more
When can you integrate google calendar to the office tools calendar and scheduler?
1 comment
NL
Hi Mark - At this time this is not on the current development roadmap for OfficeTools.Read more
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