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- Juniper Square-vs-RealPage IMS
Compare Juniper Square and RealPage IMS 
- Users report that Juniper Square excels in Quality of Support with a score of 9.7, while RealPage IMS has a lower score of 8.9. Reviewers mention that Juniper Square's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers say that Juniper Square offers superior Ease of Use with a score of 9.1 compared to RealPage IMS's score of 8.5. Users on G2 highlight the intuitive interface of Juniper Square, which simplifies navigation and reduces the learning curve for new users.
- G2 users mention that Juniper Square's Investor Portal is highly rated at 9.3, providing a seamless experience for investors. In contrast, RealPage IMS's portal functionality is rated lower, which some users feel limits their ability to engage effectively with investors.
- Users say that Juniper Square shines in Investment Management with a score of 8.6, while RealPage IMS's capabilities in this area are less robust. Reviewers mention that Juniper Square's investment analytics tools are particularly useful for tracking performance and making informed decisions.
- Reviewers mention that Juniper Square's Automation features score 8.5, which helps streamline processes, whereas RealPage IMS scores slightly lower at 8.1. Users report that the automation capabilities in Juniper Square significantly reduce manual tasks, enhancing overall efficiency.
- Users on G2 highlight that Juniper Square's Visualization tools are rated at 9.0, providing clear and insightful dashboards, while RealPage IMS's dashboard functionality scores 9.1. However, reviewers mention that the visualizations in Juniper Square are more user-friendly and easier to interpret for decision-making.
We tested Juniper's two closest competitors and actually engaged one of them initially, solely based on price. After 3 months of frustration, we left the competitor for Juniper Square and haven't looked back. Been thoroughly impressed by the product's...
Payment processing could be better, not a lot of banks use NACHA files
IMS is great for client communication and being able to provide clients with a "portal' to store their documents, uodates, reports, tax forms ect. IMS is packed with features and new releases come about every month or so.
System would frequently freeze or crash. We were told that this was due to our fund's "large size", which at the time was only 300 investors. System was not intuitive to use and support was not effective.
We tested Juniper's two closest competitors and actually engaged one of them initially, solely based on price. After 3 months of frustration, we left the competitor for Juniper Square and haven't looked back. Been thoroughly impressed by the product's...
IMS is great for client communication and being able to provide clients with a "portal' to store their documents, uodates, reports, tax forms ect. IMS is packed with features and new releases come about every month or so.
Payment processing could be better, not a lot of banks use NACHA files
System would frequently freeze or crash. We were told that this was due to our fund's "large size", which at the time was only 300 investors. System was not intuitive to use and support was not effective.
