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- Jumio Identity Verification
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- Jumio Identity Verification-vs-Onfido
Compare Jumio Identity Verification and Onfido 
At a Glance
Market Segments
Mid-Market (53.3% of reviews)
Mid-Market (63.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Jumio Identity Verification
Star Rating
(16)4.1 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Jumio Identity VerificationOnfido
Star Rating
(105)4.4 out of 5
Market Segments
Mid-Market (63.5% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about OnfidoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jumio Identity Verification excels in Quality of Support with a score of 9.0, while Onfido's support quality is rated lower at 8.4. Reviewers mention that Jumio's support team is responsive and helpful, making it easier to resolve issues quickly.
- Reviewers mention that Onfido shines in Real-Time Monitoring with a score of 8.8, compared to Jumio's lower score of 6.8. Users on G2 appreciate Onfido's ability to provide timely alerts and updates, which enhances their fraud detection capabilities.
- Users say that Jumio offers superior Online Age Verification with a score of 9.0, while Onfido's score in this area is not specified. Reviewers highlight Jumio's effectiveness in accurately verifying age, which is crucial for compliance in various industries.
- G2 users report that Onfido has a better score in Ease of Setup at 8.3 compared to Jumio's 8.0. Users mention that Onfido's onboarding process is straightforward, allowing businesses to integrate the software with minimal hassle.
- Reviewers mention that Jumio's Fraud Detection capabilities are rated at 8.1, while Onfido's specific score is not provided. Users appreciate Jumio's comprehensive approach to fraud detection, which includes features like Name Matching and Watch List checks.
- Users on G2 report that Onfido's Transaction Scoring is rated lower at 6.9, indicating potential areas for improvement. Reviewers express a desire for more robust scoring mechanisms to enhance their risk assessment processes.
Featured Products
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Pricing
Entry-Level Pricing
Jumio Identity Verification
No pricing availableOnfido
No pricing availableFree Trial
Jumio Identity Verification
No trial information availableOnfido
Free Trial is available
Ratings
Meets Requirements
8.6
13
8.8
92
Ease of Use
9.0
13
8.9
92
Ease of Setup
8.0
9
8.4
56
Ease of Admin
8.9
9
8.9
58
Quality of Support
9.0
13
8.4
92
Has the product been a good partner in doing business?
8.1
9
9.0
59
Product Direction (% positive)
9.1
13
8.8
87
Features by Category
Detection
Not enough data
Feature Not Available
Not enough data
7.4
25
Not enough data
Feature Not Available
Not enough data
7.7
29
Analysis
Not enough data
8.6
34
Not enough data
8.5
32
Not enough data
7.7
34
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
25
Integration
Not enough data
Feature Not Available
Not enough data
8.9
33
Not enough data
7.7
30
Not enough data
8.4
35
Administration
Not enough data
8.3
30
Not enough data
8.0
32
Not enough data
9.0
36
Functionalities
Not enough data
8.2
25
Not enough data
8.9
25
Not enough data
Feature Not Available
Not enough data
8.3
26
Not enough data
Feature Not Available
Not enough data
8.7
29
Generative AI
Feature Not Available
Feature Not Available
Fraud Detection
Not enough data
8.6
24
Not enough data
7.8
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
20
Compliance
Not enough data
9.0
21
Not enough data
8.6
22
Not enough data
Feature Not Available
Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
22
Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
13
Detection
Not enough data
8.3
13
Not enough data
7.4
13
Not enough data
8.3
11
Response
Not enough data
7.2
12
Not enough data
8.6
13
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Jumio Identity Verification and Onfido are categorized as Identity Verification, Biometric Authentication, and Age Verification
Unique Categories
Jumio Identity Verification has no unique categories
Reviews
Reviewers' Company Size
Jumio Identity Verification
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Onfido
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
66.7%
Banking
13.3%
Internet
6.7%
Gambling & Casinos
6.7%
Automotive
6.7%
Other
0.0%
Financial Services
49.0%
Banking
13.5%
Gambling & Casinos
5.8%
Leisure, Travel & Tourism
3.8%
Information Technology and Services
3.8%
Other
24.0%
Most Helpful Reviews
Jumio Identity Verification
Most Helpful Favorable Review
Verified User in Financial Services
Quick turnaround on identity verification; quick support for questions. ability to use both api and dashboard
Most Helpful Critical Review
Verified User in Financial Services
bad accuracy of face matching, searching can be tedious as there are so many fields
Onfido
Most Helpful Favorable Review
Verified User in Telecommunications
An easy way to verify identities with a variety of documents.
Most Helpful Critical Review
Verified User in Financial Services
* poor fraud detection in general * agents reviewing IDs lack training * slow pace of progress for new features * intentions of adding features that help mitigate poor core fraud detection for additional payment instead of including it in core ID&V checks
Verified User in Financial Services
Quick turnaround on identity verification; quick support for questions. ability to use both api and dashboard
Verified User in Telecommunications
An easy way to verify identities with a variety of documents.
Verified User in Financial Services
bad accuracy of face matching, searching can be tedious as there are so many fields
Verified User in Financial Services
* poor fraud detection in general * agents reviewing IDs lack training * slow pace of progress for new features * intentions of adding features that help mitigate poor core fraud detection for additional payment instead of including it in core ID&V checks
Discussions
Can Jumio be used for recurring KYC?
1 comment
DN
We typically verify users when they are creating new online accounts. When we do that, we verify the authenticity of the ID (and the selfie) at that point...Read more
Jumio Identity Verification has no more discussions with answers
What is Onfido used for?
2 comments
Official Response from Onfido
Onfido makes it easy for people to access services by digitally verifying them using our Real Identity Platform. We help businesses to tailor verification...Read more
Onfido has no more discussions with answers
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