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Compare Jira and Zoho BugTracker 
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At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Small-Business (69.2% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$8/month /user if billed annually, plus tax as applicable
Jira
Star Rating
(7,187)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansZoho BugTracker
Star Rating
(40)4.4 out of 5
Market Segments
Small-Business (69.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$8/month /user if billed annually, plus tax as applicable
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jira excels in its Kanban Board feature, providing a highly customizable interface that allows teams to visualize their workflow effectively. In contrast, Zoho BugTracker's Kanban Board is noted for being less flexible, which may limit some users' ability to tailor their processes.
- Reviewers mention that Jira's Bug History functionality is robust, allowing teams to track the lifecycle of bugs comprehensively. Zoho BugTracker also offers this feature, but users say it lacks the depth and detail that Jira provides, making it harder to analyze past issues.
- G2 users highlight that Jira's Time Tracking capabilities are superior, integrating seamlessly with other project management tools. Users on G2 report that Zoho BugTracker's time tracking is less intuitive, which can lead to inefficiencies in tracking project timelines.
- Reviewers mention that both products have strong Analytics features, but users say Jira's analytics are more advanced, offering deeper insights into team performance and project progress compared to Zoho BugTracker's more basic analytics.
- Users report that Jira's Custom Workflows feature is highly praised for its flexibility, allowing teams to create workflows that fit their specific needs. In contrast, Zoho BugTracker's workflow customization options are seen as limited, which can hinder teams that require more tailored solutions.
- Reviewers mention that while both products have good Quality of Support, Jira's support is often highlighted as more responsive and comprehensive, with users on G2 noting that Zoho BugTracker's support can sometimes be slower to respond to inquiries.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Zoho BugTracker
Premium
$8
/month /user if billed annually, plus tax as applicable
Unlimited Projects, no upper limit on users
- Custom Fields
- Custom Roles & Profiles
- Custom Notifications
Free Trial
Jira
Free Trial is available
Zoho BugTracker
Free Trial is available
Ratings
Meets Requirements
8.9
5,888
8.9
29
Ease of Use
8.1
5,958
8.9
29
Ease of Setup
7.9
2,179
8.5
20
Ease of Admin
7.6
1,464
8.3
20
Quality of Support
8.3
4,587
8.4
23
Has the product been a good partner in doing business?
8.5
1,326
8.3
17
Product Direction (% positive)
8.4
5,716
8.4
29
Features by Category
Tasks
9.2
606
Not enough data
8.9
602
Not enough data
9.1
604
Not enough data
8.7
593
Not enough data
8.4
572
Not enough data
8.2
572
Not enough data
8.5
587
Not enough data
8.4
526
Not enough data
Projects
8.9
581
Not enough data
8.7
563
Not enough data
8.2
541
Not enough data
8.4
549
Not enough data
8.6
557
Not enough data
7.7
490
Not enough data
9.1
521
Not enough data
8.3
545
Not enough data
8.0
484
Not enough data
8.1
491
Not enough data
8.6
531
Not enough data
Resource Management
8.3
525
Not enough data
8.3
530
Not enough data
8.5
525
Not enough data
Project Monitoring
8.4
515
Not enough data
8.4
524
Not enough data
8.7
544
Not enough data
Generative AI
7.4
454
Not enough data
7.5
453
Not enough data
Agentic AI - Project Management
7.4
321
Not enough data
7.7
323
Not enough data
7.8
326
Not enough data
7.6
318
Not enough data
7.6
323
Not enough data
7.5
322
Not enough data
7.9
329
Not enough data
Bug Reporting
8.8
1813
8.8
12
8.7
1770
8.8
12
8.8
1844
8.6
11
Bug Monitoring
8.6
1757
8.3
12
8.9
1858
8.6
13
8.8
1736
8.6
12
Agentic AI - Bug Tracking
7.6
271
Not enough data
7.7
274
Not enough data
7.7
271
Not enough data
Responses
9.4
37
Not enough data
9.3
37
Not enough data
9.4
37
Not enough data
Automation - AI Agents
8.8
36
Not enough data
9.0
35
Not enough data
8.9
36
Not enough data
9.4
36
Not enough data
9.3
36
Not enough data
Platform
9.3
37
Not enough data
9.4
37
Not enough data
9.2
37
Not enough data
Autonomy - AI Agents
8.9
36
Not enough data
9.0
36
Not enough data
9.2
36
Not enough data
9.0
36
Not enough data
Generative AI
9.1
37
Not enough data
9.1
36
Not enough data
Communication
8.4
2696
Not enough data
8.2
2556
Not enough data
8.1
2467
Not enough data
Planning
8.7
3170
Not enough data
8.8
3250
Not enough data
8.8
2987
Not enough data
8.7
3087
Not enough data
8.3
2686
Not enough data
Workflow Management
8.6
3038
Not enough data
8.8
3291
Not enough data
7.9
2297
Not enough data
8.4
2532
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and Zoho BugTracker are categorized as Bug Tracking
Unique Categories
Jira is categorized as Product Management, Project Management, and AI Agents For Business Operations
Zoho BugTracker has no unique categories
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho BugTracker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.1%
Computer Software
23.7%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.3%
Information Technology and Services
28.2%
Computer Software
25.6%
Marketing and Advertising
10.3%
Research
5.1%
Financial Services
5.1%
Other
25.6%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
Zoho BugTracker has no discussions with answers
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