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At a Glance
Jira
Jira
Star Rating
(6,095)4.3 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Information
Entry-Level Pricing
starts at $20/ month for 10 users
Browse all 3 pricing plans
Shortcut
Shortcut
Star Rating
(164)4.4 out of 5
Market Segments
Small-Business (51.3% of reviews)
Information
Entry-Level Pricing
$0 per user, per month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Jira excels in its Time Tracking feature, scoring 8.6, which allows teams to monitor their time spent on tasks effectively. In contrast, Shortcut's time tracking is rated significantly lower at 5.7, leading reviewers to mention that they find it less reliable for tracking project timelines.
  • Reviewers mention that Jira's Bug Monitoring capabilities, particularly in Analytics and Bug History, are highly rated at 8.6 and 8.9 respectively. Users on G2 appreciate the detailed insights provided, while Shortcut's corresponding scores of 9.2 and 9.3 indicate strong performance, but some users feel it lacks the depth of reporting that Jira offers.
  • G2 users highlight that Jira's Custom Workflows feature, rated at 8.6, allows for extensive customization to fit various team needs. In comparison, Shortcut's score of 8.1 suggests it offers some customization, but reviewers say it may not be as flexible or robust as Jira's options.
  • Users say that Jira's Progress Monitoring feature, rated at 8.8, provides a comprehensive view of project status, which is crucial for larger teams. Shortcut, with a score of 8.6, is also effective, but some reviewers mention that it lacks certain visualizations that Jira provides.
  • Reviewers mention that Jira's Community Forum is rated at 8.2, which fosters a strong user community for support and ideas. In contrast, Shortcut's score of 7.6 indicates a less active community, leading some users to feel they have fewer resources for troubleshooting and collaboration.
  • Users report that both products have similar ratings for Kanban Board functionality, both scoring 8.8. However, reviewers say that Jira's implementation is more feature-rich, allowing for better task management and visualization compared to Shortcut's simpler approach.
Pricing
Entry-Level Pricing
Jira
Development
starts at $20
/ month for 10 users
Browse all 3 pricing plans
Shortcut
Free (1 - 10 users)
$0
per user, per month
Browse all 4 pricing plans
Free Trial
Jira
No trial information available
Shortcut
Free Trial is available
Ratings
Meets Requirements
8.8
5,079
8.6
121
Ease of Use
8.0
5,110
8.6
121
Ease of Setup
7.6
1,476
9.0
41
Ease of Admin
7.4
1,270
9.1
32
Quality of Support
8.2
3,853
8.7
75
Has the product been a good partner in doing business?
8.4
1,138
8.8
28
Product Direction (% positive)
8.2
4,916
8.7
104
Features by Category
8.8
8,541
8.8
62
Bug Reporting
8.8
1437
8.2
11
8.7
1397
7.9
11
8.8
1472
8.8
11
Bug Monitoring
8.6
1384
9.3
9
8.9
1480
9.3
10
8.8
1371
9.0
10
8.5
28,955
8.1
454
Communication
8.4
2272
7.5
40
8.2
2137
7.6
40
8.1
2051
7.6
43
Planning
8.7
2736
Feature Not Available
8.7
2812
8.4
69
8.8
2548
8.8
68
8.6
2654
8.1
70
8.3
2278
7.8
50
Workflow Management
8.6
2606
Feature Not Available
8.8
2856
8.6
74
7.8
1887
Feature Not Available
8.4
2118
Feature Not Available
Categories
Categories
Shared Categories
Jira
Jira
Shortcut
Shortcut
Jira and Shortcut are categorized as Bug Tracking and Product Management
Unique Categories
Jira
Jira has no unique categories
Shortcut
Shortcut has no unique categories
Reviews
Reviewers' Company Size
Jira
Jira
Small-Business(50 or fewer emp.)
23.6%
Mid-Market(51-1000 emp.)
42.9%
Enterprise(> 1000 emp.)
33.5%
Shortcut
Shortcut
Small-Business(50 or fewer emp.)
51.3%
Mid-Market(51-1000 emp.)
44.9%
Enterprise(> 1000 emp.)
3.8%
Reviewers' Industry
Jira
Jira
Information Technology and Services
23.6%
Computer Software
23.6%
Internet
4.8%
Financial Services
4.5%
Marketing and Advertising
4.3%
Other
39.2%
Shortcut
Shortcut
Computer Software
27.2%
Information Technology and Services
19.6%
Financial Services
5.7%
Marketing and Advertising
3.8%
Internet
3.8%
Other
39.9%
Most Helpful Reviews
Jira
Jira
Most Helpful Favorable Review
Daniel J.
DJ
Daniel J.
Verified User in Computer & Network Security

We use JIRA extensively for issue management and tracking. Each team has a project and it is a great way to work amongst teams and collaborate. The tool is very versatile and great to have project leaders, watchers, stakeholders, etc. They also have...

Most Helpful Critical Review
Jerry W. E.
JE
Jerry W. E.
Verified User in Computer Software

Consider three pitfalls when adopting JIRA - two pertaining to administration teams and one pertaining to end-users. Admin Pitfall #1: while JIRA does in fact allow administrators the ability to build customized issue types, workflows and artifacts,...

Shortcut
Shortcut
Most Helpful Favorable Review
Verified User
G
Verified User in Financial Services

Shortcut allows me to create and complete events and integrate team features so tasks are assigned to the correct people.

Most Helpful Critical Review
Verified User
G
Verified User in Information Technology and Services

The Roadmap is there, but it needs visibility improvements. You need to be able to close an epic in a milestone and have it disappear. You shouldn't have to have a date range to have the epics show up in the milestones. I end up putting arbitrary numbers...

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Jira
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Shortcut
Shortcut Alternatives
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Discussions
Jira
Jira Discussions
Is Jira a good tool?
12 comments
Mahendra P.
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 comments
Cindy S.
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
6 comments
Varun C.
VC
teams plan sprints, manage backlogsRead more
Shortcut
Shortcut Discussions
What is a clubhouse?
2 comments
Sneha S.
SS
Clubhouse, now called Shortcut is a tool that helps software teams work together better. It lets teams plan their work, track progress, and manage tasks...Read more
What is Shortcut used for?
1 comment
Marly A.
MA
For task management, projects, and documentation.Read more
Monty the Mongoose crying
Shortcut has no more discussions with answers