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Compare Invoca and Ringba 
Featured Products
At a Glance
Market Segments
Small-Business (38.7% of reviews)
Small-Business (79.1% of reviews)
Entry-Level Pricing
No pricing available
$0 per month
Invoca
Star Rating
(960)4.5 out of 5
Market Segments
Small-Business (38.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InvocaRingba
Star Rating
(155)4.9 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Invoca excels in providing detailed insights through its call attribution and conversation intelligence features, which help marketing and sales teams understand customer interactions better. Users appreciate how it tracks calls from various marketing channels, allowing for optimized spending based on performance.
- Users say that Ringba stands out for its exceptional customer support, with many highlighting the quick response times and effective problem-solving capabilities. The chat function is particularly praised, making it easy for users to connect with knowledgeable professionals when issues arise.
- Reviewers mention that while Invoca has a solid reputation for its advanced reporting capabilities, some users find it less intuitive compared to Ringba. The latter is noted for its user-friendly interface, which allows users to learn quickly and manage campaigns effectively without extensive training.
- According to verified reviews, Ringba's routing function and live analytics are game-changers for small teams, enabling them to operate more efficiently without needing additional manpower. This feature is particularly beneficial for users looking to maximize their resources.
- G2 reviewers highlight that Invoca's strong performance in call data analysis is a significant advantage, with users noting the value of understanding customer journeys through detailed call insights. This capability is crucial for businesses aiming to enhance their marketing strategies.
- Users report that while both platforms offer valuable features, Ringba's overall ease of use and setup is a notable advantage, with many finding it easier to navigate and implement compared to Invoca, which may require more time to configure effectively.
Pricing
Entry-Level Pricing
Invoca
No pricing availableFree Trial
Invoca
Free Trial is available
Ringba
Free Trial is available
Ratings
Meets Requirements
8.8
814
9.6
135
Ease of Use
8.4
815
9.3
137
Ease of Setup
8.0
551
9.2
99
Ease of Admin
8.3
536
9.7
98
Quality of Support
9.1
802
9.8
137
Has the product been a good partner in doing business?
9.2
540
9.8
96
Product Direction (% positive)
8.8
800
9.7
134
Features by Category
Call Analytics
9.1
93
Not enough data
8.5
78
Not enough data
8.6
89
Not enough data
8.3
75
Not enough data
Agent Performance Management
8.4
70
Not enough data
8.0
79
Not enough data
8.3
70
Not enough data
Generative AI
8.2
22
Not enough data
Agentic AI - Conversation Intelligence
6.8
12
Not enough data
6.5
12
Not enough data
7.7
11
Not enough data
7.6
11
Not enough data
7.1
11
Not enough data
6.8
11
Not enough data
7.4
11
Not enough data
Quality Assurance
8.9
41
Not enough data
8.7
39
Not enough data
8.8
47
Not enough data
Engagement
8.9
43
Not enough data
8.7
46
Not enough data
8.9
43
Not enough data
Performance
8.9
42
Not enough data
9.1
41
Not enough data
Generative AI
8.2
18
Not enough data
8.6
18
Not enough data
Attribution Modeling
8.9
33
Not enough data
8.4
32
Not enough data
8.1
31
Not enough data
7.9
32
Not enough data
8.8
35
Not enough data
8.1
34
Not enough data
Agentic AI - Attribution
6.3
8
Not enough data
7.3
8
Not enough data
6.3
8
Not enough data
6.0
8
Not enough data
Marketing
8.9
25
Not enough data
9.2
26
Not enough data
9.1
35
Not enough data
8.9
36
Not enough data
Reporting
8.7
38
Not enough data
8.3
36
Not enough data
8.2
38
Not enough data
Generative AI
8.5
8
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
8.8
302
9.7
106
9.2
328
9.7
110
8.5
200
9.4
88
Tracking
8.7
309
9.3
94
8.9
318
9.4
102
8.7
278
9.5
100
Analytics
9.0
338
9.7
110
9.2
314
9.8
111
8.6
316
9.6
110
8.6
156
8.7
61
Call Routing
8.7
253
9.5
99
8.7
195
9.3
96
8.3
163
9.5
101
Administration
8.5
137
9.0
63
9.1
164
9.6
74
9.2
190
9.6
81
Agentic AI - Inbound Call Tracking
7.8
20
Not enough data
8.5
19
Not enough data
7.5
19
Not enough data
Marketing Operations
8.4
49
Not enough data
9.1
57
Not enough data
8.8
51
Not enough data
9.1
58
Not enough data
8.1
47
Not enough data
7.8
45
Not enough data
Campaign Activity
8.8
59
Not enough data
8.7
63
Not enough data
8.4
52
Not enough data
8.7
56
Not enough data
8.8
51
Not enough data
7.9
49
Not enough data
Agentic AI - Marketing Analytics
6.5
14
Not enough data
7.4
14
Not enough data
6.7
13
Not enough data
Categories
Categories
Shared Categories
Invoca and Ringba are categorized as Inbound Call Tracking
Unique Categories
Invoca is categorized as Conversation Intelligence, Marketing Analytics, Attribution, Speech Analytics, and Contact Center Quality Assurance
Ringba has no unique categories
Reviews
Reviewers' Company Size
Invoca
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringba
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
27.0%
Hospital & Health Care
8.9%
Financial Services
5.7%
Telecommunications
5.3%
Internet
5.3%
Other
47.7%
Marketing and Advertising
45.8%
Insurance
16.3%
Computer Software
4.6%
Information Technology and Services
3.9%
Real Estate
2.6%
Other
26.8%
Alternatives
Discussions
How granular are call attribution analytics?
2 Comments
Official Response from Invoca
Invoca captures any data from the website (e.g. URL query string parameters, first-party cookie values, HTML elements) and attribute this data to the...Read more
How do you insure your customers data safety from your employees at invoca ?
2 Comments
MD
Invoca does not capture or store any credit card or billing information. Additionally, we have had no problems with security in over 2 years of extensive...Read more
Is the solution HIPAA, PCI, or GDPR compliant, and what compromises will I need to make?
2 Comments
Official Response from Invoca
Yes, Invoca takes data security and customer privacy very seriously. For healthcare Invoca is HIPAA compliant and will sign a BAA. In addition, Invoca is...Read more
What is Ringba used for?
1 Comment
JD
Ringba is a call tracking and analytics platform used to do inbound and transfer call routing to the right call buyers based on metadata provided or...Read more
Ringba has no more discussions with answers
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