Compare Invoca and Ringba 
At a Glance
Market Segments
Small-Business (39.9% of reviews)
Small-Business (79.1% of reviews)
Entry-Level Pricing
No pricing available
$0 per month
Invoca
Star Rating
(919)4.5 out of 5
Market Segments
Small-Business (39.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about InvocaRingba
Star Rating
(150)4.9 out of 5
Market Segments
Small-Business (79.1% of reviews)
Entry-Level Pricing
$0 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Invoca excels in Call Recording with a score of 9.1, while Ringba shines even brighter with a score of 9.8, indicating a more robust and reliable recording feature that users find essential for their operations.
- Reviewers mention that Ringba's Dynamic Number Insertion feature is particularly impressive, scoring 9.6, compared to Invoca's score of 8.9, highlighting Ringba's superior capability in tracking and attributing calls effectively.
- G2 users note that Ringba offers better Call Routing functionalities, with an IVR score of 9.6 and Call Scheduling at 9.5, while Invoca's scores of 8.7 and 8.9 respectively suggest that users may find Ringba's routing options more flexible and user-friendly.
- Users on G2 report that Invoca's Quality of Support is commendable with a score of 9.1, but Ringba surpasses this with a score of 9.8, indicating that users feel more supported and valued when using Ringba.
- Reviewers mention that Ringba's Analytics capabilities, particularly in Advanced Reporting with a score of 9.6, provide deeper insights compared to Invoca's score of 8.6, making it a preferred choice for users who prioritize data-driven decision-making.
- Users say that Invoca's Lead Qualification feature, scoring 8.2, is functional but lacks the depth that Ringba offers, which is reflected in its higher scores across various analytics and attribution features, making it a more comprehensive tool for lead management.
Featured Products
Sponsored
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Attribution
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(25)
Attribution
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Pricing
Entry-Level Pricing
Invoca
No pricing availableFree Trial
Invoca
Free Trial is available
Ringba
Free Trial is available
Ratings
Meets Requirements
8.8
775
9.6
130
Ease of Use
8.4
775
9.3
132
Ease of Setup
8.0
515
9.3
94
Ease of Admin
8.3
519
9.7
93
Quality of Support
9.1
764
9.8
132
Has the product been a good partner in doing business?
9.2
523
9.8
91
Product Direction (% positive)
8.8
762
9.7
129
Features by Category
Call Analytics
9.0
77
Not enough data
8.5
62
Not enough data
8.5
73
Not enough data
8.2
59
Not enough data
Agent Performance Management
8.5
53
Not enough data
8.0
62
Not enough data
8.4
54
Not enough data
Generative AI
Feature Not Available
Not enough data
Quality Assurance
9.1
30
Not enough data
8.9
30
Not enough data
8.9
38
Not enough data
Engagement
9.1
33
Not enough data
8.8
37
Not enough data
9.0
35
Not enough data
Performance
8.9
34
Not enough data
9.2
33
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Attribution Modeling
9.4
18
Not enough data
9.2
17
Not enough data
9.2
16
Not enough data
8.8
16
Not enough data
9.3
20
Not enough data
8.9
19
Not enough data
Marketing
9.2
14
Not enough data
9.4
15
Not enough data
9.1
23
Not enough data
8.8
25
Not enough data
Reporting
8.8
24
Not enough data
8.3
21
Not enough data
8.1
23
Not enough data
Generative AI
Feature Not Available
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
8.8
268
9.7
101
9.2
297
9.8
105
8.5
168
9.5
83
Tracking
8.6
276
9.4
89
8.9
285
9.5
97
8.7
246
9.5
95
Analytics
9.0
310
9.7
105
9.1
285
9.8
106
8.6
286
9.6
105
8.5
127
8.9
56
Call Routing
8.7
225
9.6
94
8.9
166
9.4
91
8.5
136
9.5
96
Administration
8.5
112
9.0
59
9.0
136
9.7
69
9.1
162
9.6
76
Marketing Operations
8.8
25
Not enough data
9.1
34
Not enough data
8.9
28
Not enough data
9.0
35
Not enough data
8.7
25
Not enough data
8.8
22
Not enough data
Campaign Activity
8.8
36
Not enough data
8.5
40
Not enough data
8.4
31
Not enough data
8.9
33
Not enough data
8.8
27
Not enough data
8.6
27
Not enough data
Categories
Categories
Shared Categories
Invoca and Ringba are categorized as Inbound Call Tracking
Unique Categories
Invoca is categorized as Conversation Intelligence, Marketing Analytics, Attribution, Speech Analytics, and Contact Center Quality Assurance
Ringba has no unique categories
Reviews
Reviewers' Company Size
Invoca
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringba
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
27.9%
Hospital & Health Care
8.9%
Financial Services
5.9%
Internet
5.5%
Telecommunications
4.8%
Other
47.0%
Marketing and Advertising
45.9%
Insurance
16.2%
Computer Software
4.7%
Information Technology and Services
4.1%
Real Estate
2.7%
Other
26.4%
Most Helpful Reviews
Invoca
Most Helpful Favorable Review
Liza S.
Verified User in Marketing and Advertising
Coming from someone who is not very technical, the ease of which I can set up and manage pay per call campaigns using Invoca is a god-send. The platform is extremely user friendly, and has everything I need to optimize my offers. If ever I find myself with...
Most Helpful Critical Review
Verified User in Construction
Seems to have some problems with too many recycled phone numbers, always a lot of cluttered call data with calls for the wrong business. The UI of the platform is a little clunky and convoluted - too many menu options, and difficult to get to the call...
Ringba
Most Helpful Favorable Review
Zaur Z.
Verified User in Computer Software
I liked most the Outstanding Support & Detailed Reporting which allowed our company to scale the Call Generation and grow our operations faster than ever!
Most Helpful Critical Review
Liza S.
Verified User in Marketing and Advertising
Coming from someone who is not very technical, the ease of which I can set up and manage pay per call campaigns using Invoca is a god-send. The platform is extremely user friendly, and has everything I need to optimize my offers. If ever I find myself with...
Zaur Z.
Verified User in Computer Software
I liked most the Outstanding Support & Detailed Reporting which allowed our company to scale the Call Generation and grow our operations faster than ever!
Verified User in Construction
Seems to have some problems with too many recycled phone numbers, always a lot of cluttered call data with calls for the wrong business. The UI of the platform is a little clunky and convoluted - too many menu options, and difficult to get to the call...
Alternatives
Discussions
How granular are call attribution analytics?
2 comments
Official Response from Invoca
Invoca captures any data from the website (e.g. URL query string parameters, first-party cookie values, HTML elements) and attribute this data to the...Read more
How do you insure your customers data safety from your employees at invoca ?
2 comments
MD
Invoca does not capture or store any credit card or billing information. Additionally, we have had no problems with security in over 2 years of extensive...Read more
Is the solution HIPAA, PCI, or GDPR compliant, and what compromises will I need to make?
2 comments
Official Response from Invoca
Yes, Invoca takes data security and customer privacy very seriously. For healthcare Invoca is HIPAA compliant and will sign a BAA. In addition, Invoca is...Read more
Ringba has no discussions with answers
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