Compare Invoca and Retreaver 
At a Glance
Market Segments
Small-Business (39.9% of reviews)
Small-Business (79.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Invoca
Star Rating
(919)4.5 out of 5
Market Segments
Small-Business (39.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about InvocaRetreaver
Star Rating
(63)4.9 out of 5
Market Segments
Small-Business (79.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about RetreaverSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Invoca excels in Call Recording with a score of 9.0, while Retreaver shines even brighter with a score of 9.8, indicating a more robust and reliable recording feature that users find essential for their operations.
- Reviewers mention that Retreaver's Dynamic Number Insertion feature is particularly impressive, scoring 9.9, which allows for seamless tracking of marketing campaigns, whereas Invoca's score of 8.9 suggests it may not be as effective in this area.
- G2 users highlight the superior Quality of Support from Retreaver, scoring 9.6 compared to Invoca's 9.1, indicating that users feel more supported and valued when using Retreaver's services.
- Users on G2 report that Retreaver's Ease of Setup is rated at 9.4, making it more user-friendly for new customers compared to Invoca's score of 8.0, which suggests a more complex onboarding process.
- Reviewers mention that Invoca's Multi-Touch Attribution feature scores 9.2, which is strong, but Retreaver's score of 9.4 indicates a more effective approach to understanding customer journeys across multiple touchpoints.
- Users say that Retreaver's Call Scheduling feature, with a score of 9.9, is highly praised for its flexibility and ease of use, while Invoca's score of 8.9 suggests it may not offer the same level of functionality in this area.
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Pricing
Entry-Level Pricing
Invoca
No pricing availableRetreaver
No pricing availableFree Trial
Invoca
Free Trial is available
Retreaver
Free Trial is available
Ratings
Meets Requirements
8.8
775
9.4
53
Ease of Use
8.4
775
9.0
57
Ease of Setup
8.0
515
9.4
43
Ease of Admin
8.3
519
9.3
34
Quality of Support
9.1
764
9.6
53
Has the product been a good partner in doing business?
9.2
523
9.9
35
Product Direction (% positive)
8.8
762
9.8
55
Features by Category
Call Analytics
9.0
77
Not enough data
8.5
62
Not enough data
8.5
73
Not enough data
8.2
59
Not enough data
Agent Performance Management
8.5
53
Not enough data
8.0
62
Not enough data
8.4
54
Not enough data
Generative AI
Feature Not Available
Not enough data
Quality Assurance
9.1
30
Not enough data
8.9
30
Not enough data
8.9
38
Not enough data
Engagement
9.1
33
Not enough data
8.8
37
Not enough data
9.0
35
Not enough data
Performance
8.9
34
Not enough data
9.2
33
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Attribution Modeling
9.4
18
Not enough data
9.2
17
Not enough data
9.2
16
Not enough data
8.8
16
Not enough data
9.3
20
Not enough data
8.9
19
Not enough data
Marketing
9.2
14
Not enough data
9.4
15
Not enough data
9.1
23
Not enough data
8.8
25
Not enough data
Reporting
8.8
24
Not enough data
8.3
21
Not enough data
8.1
23
Not enough data
Matching
Not enough data
10.0
9
Not enough data
9.8
9
Not enough data
10.0
9
Routing
Not enough data
10.0
10
Not enough data
10.0
9
Not enough data
10.0
9
Not enough data
10.0
9
Platform Operations
Not enough data
10.0
9
Not enough data
10.0
9
Not enough data
10.0
9
Not enough data
10.0
9
Not enough data
10.0
9
Not enough data
10.0
9
Generative AI
Feature Not Available
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
8.8
268
9.5
30
9.2
297
9.7
35
8.5
168
9.5
25
Tracking
8.6
276
9.6
25
8.9
285
9.9
26
8.7
246
9.6
28
Analytics
9.0
310
9.7
32
9.1
285
9.8
33
8.6
286
9.5
33
8.5
127
9.8
20
Call Routing
8.7
225
9.7
31
8.9
166
9.9
26
8.5
136
9.9
31
Administration
8.5
112
9.8
18
9.0
136
9.8
21
9.1
162
9.8
22
Marketing Operations
8.8
25
Not enough data
9.1
34
Not enough data
8.9
28
Not enough data
9.0
35
Not enough data
8.7
25
Not enough data
8.8
22
Not enough data
Campaign Activity
8.8
36
Not enough data
8.5
40
Not enough data
8.4
31
Not enough data
8.9
33
Not enough data
8.8
27
Not enough data
8.6
27
Not enough data
Categories
Categories
Shared Categories
Invoca and Retreaver are categorized as Inbound Call Tracking
Unique Categories
Invoca is categorized as Conversation Intelligence, Marketing Analytics, Attribution, Speech Analytics, and Contact Center Quality Assurance
Retreaver is categorized as Lead-to-Account Matching and Routing
Reviews
Reviewers' Company Size
Invoca
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Retreaver
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
27.9%
Hospital & Health Care
8.9%
Financial Services
5.9%
Internet
5.5%
Telecommunications
4.8%
Other
47.0%
Marketing and Advertising
55.6%
Insurance
20.6%
Internet
9.5%
Health, Wellness and Fitness
3.2%
Staffing and Recruiting
1.6%
Other
9.5%
Most Helpful Reviews
Invoca
Most Helpful Favorable Review
Jennine R.
Verified User in Online Media
A sophisticated software in terms of functionality, but simple enough for a novice to use. Knowledgeable staff helps with tough scenarios.
Most Helpful Critical Review
Verified User in Marketing and Advertising
Still working through a lot of the features. So far there isn't anything that stands out.
Retreaver
Most Helpful Favorable Review
Kamila P.
Verified User in Marketing and Advertising
Retreaver made it really easy to track in Google Analytics not just the calls my Adwords were sending, but the calls being connected and converted as well.
Most Helpful Critical Review
Jennine R.
Verified User in Online Media
A sophisticated software in terms of functionality, but simple enough for a novice to use. Knowledgeable staff helps with tough scenarios.
Kamila P.
Verified User in Marketing and Advertising
Retreaver made it really easy to track in Google Analytics not just the calls my Adwords were sending, but the calls being connected and converted as well.
Verified User in Marketing and Advertising
Still working through a lot of the features. So far there isn't anything that stands out.
Alternatives
Discussions
How do you insure your customers data safety from your employees at invoca ?
2 comments
MD
Invoca does not capture or store any credit card or billing information. Additionally, we have had no problems with security in over 2 years of extensive...Read more
How granular are call attribution analytics?
2 comments
Official Response from Invoca
Invoca captures any data from the website (e.g. URL query string parameters, first-party cookie values, HTML elements) and attribute this data to the...Read more
Is the solution HIPAA, PCI, or GDPR compliant, and what compromises will I need to make?
2 comments
Official Response from Invoca
Yes, Invoca takes data security and customer privacy very seriously. For healthcare Invoca is HIPAA compliant and will sign a BAA. In addition, Invoca is...Read more
What is Retreaver used for?
1 comment
Official Response from Retreaver
The platform is a cloud-based Software-as-a-Service (SaaS) call tracking and reporting system that empowers users to optimize and automate pay-per-call...Read more
Retreaver has no more discussions with answers
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