Compare Infraon Infinity and iTop 
At a Glance
Market Segments
Mid-Market (100.0% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
$49.00 250 Assets Per Month
No pricing available
Infraon Infinity
Star Rating
(16)4.7 out of 5
Market Segments
Mid-Market (100.0% of reviews)
Entry-Level Pricing
$49.00 250 Assets Per Month
Browse all 3 pricing plansiTop
Star Rating
(7)4.3 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
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Infraon Infinity vs iTop
- Reviewers felt that Infraon Infinity meets the needs of their business better than iTop.
- When comparing quality of ongoing product support, reviewers felt that Infraon Infinity is the preferred option.
- When assessing product direction, Infraon Infinity and iTop received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Infraon Infinity
IT Asset Management (ITAM)
$49.00
250 Assets Per Month
IT Asset Management for End Points, Network Devices, Servers, etc.
- IT Asset Management
- Fixed Asset Management
- Software Asset/License Management
iTop
No pricing availableFree Trial
Infraon Infinity
Free Trial is available
iTop
Free Trial is available
Ratings
Meets Requirements
9.8
16
8.3
5
Ease of Use
9.7
16
7.0
5
Ease of Setup
9.3
7
6.0
5
Ease of Admin
9.3
7
Not enough data
Quality of Support
10.0
16
7.3
5
Has the product been a good partner in doing business?
9.3
7
7.7
5
Product Direction (% positive)
10.0
15
10.0
5
Features by Category
Configuration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Oversight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud environment support
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
9.7
12
Not enough data
9.7
13
Not enough data
Feature Not Available
Not enough data
7.6
9
Not enough data
9.6
12
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.6
13
Not enough data
7.5
12
Not enough data
7.3
10
Not enough data
7.1
11
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk assessment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access & Usability
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Infraon Infinity and iTop are categorized as IT Service Management (ITSM) Tools
Unique Categories
Infraon Infinity is categorized as IT Asset Management, Enterprise IT Management, Incident Management, SaaS Operations Management, Software Asset Management Tools, Enterprise Monitoring, Network Monitoring, and Server Monitoring
iTop is categorized as Service Desk
Reviews
Reviewers' Company Size
Infraon Infinity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iTop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
50.0%
Computer Software
12.5%
Marketing and Advertising
6.3%
Insurance
6.3%
Higher Education
6.3%
Other
18.8%
Information Technology and Services
33.3%
Financial Services
33.3%
Textiles
16.7%
Computer Software
16.7%
‐
Other
0.0%
Most Helpful Reviews
Infraon Infinity
Most Helpful Favorable Review
Pavani M.
Verified User in Information Technology and Services
It does all the important things to keep our tech running smoothly, from fixing issues to managing changes and requests. Whether our assets are in the office or remote, it's like our personal map, making sure everything works. The easy-to-use design lets us...
Most Helpful Critical Review
iTop
Most Helpful Favorable Review
Verified User in Information Technology and Services
iTop it´s very flexible for any kind of Company size or service support design. Customization for dashboard an reports are great, and all around is very stable on any system we have tested. Reports works great, and all around is a friendly user experience.
Most Helpful Critical Review
Pavani M.
Verified User in Information Technology and Services
It does all the important things to keep our tech running smoothly, from fixing issues to managing changes and requests. Whether our assets are in the office or remote, it's like our personal map, making sure everything works. The easy-to-use design lets us...
Verified User in Information Technology and Services
iTop it´s very flexible for any kind of Company size or service support design. Customization for dashboard an reports are great, and all around is very stable on any system we have tested. Reports works great, and all around is a friendly user experience.
Alternatives
Discussions
Infraon Infinity has no discussions with answers
iTop has no discussions with answers
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