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- Infinity Call Tracking-vs-Mediahawk
Compare Infinity Call Tracking and Mediahawk 
At a Glance
Market Segments
Mid-Market (40.7% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
£99 per month
Starting at £179.00 Per Month
Infinity Call Tracking
Star Rating
(119)4.7 out of 5
Market Segments
Mid-Market (40.7% of reviews)
Entry-Level Pricing
£99 per month
Browse all 3 pricing plansMediahawk
Star Rating
(5)3.7 out of 5
Market Segments
Small-Business (80.0% of reviews)
Entry-Level Pricing
Starting at £179.00 Per Month
Browse all 3 pricing plansFeatured Products
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Pricing
Entry-Level Pricing
Infinity Call Tracking
Small Business
£99
per month
Starting from..
- Support: 24/7
- Contract Length: Monthly Rolling
Mediahawk
Starter
Starting at £179.00
Per Month
Instant insight, quick and easy to implement. All the essential features needed to start your call tracking journey at great value.
- 1 dynamic pool or 10 static numbers
- Unlimited users
- Real-time call tracking and marketing attribution
Free Trial
Infinity Call Tracking
No trial information availableMediahawk
No trial information availableRatings
Meets Requirements
9.0
88
7.7
5
Ease of Use
8.7
88
8.3
5
Ease of Setup
8.3
44
Not enough data
Ease of Admin
8.7
49
Not enough data
Quality of Support
9.6
87
8.3
5
Has the product been a good partner in doing business?
9.5
49
Not enough data
Product Direction (% positive)
8.9
84
Not enough data
Features by Category
Call Analytics
9.3
9
Not enough data
7.7
5
Not enough data
8.8
8
Not enough data
9.5
7
Not enough data
Agent Performance Management
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Attribution Modeling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.2
53
Not enough data
9.1
33
Not enough data
8.8
32
Not enough data
Tracking
9.0
56
Not enough data
9.3
57
Not enough data
9.1
52
Not enough data
Analytics
9.3
58
Not enough data
9.0
36
Not enough data
8.6
47
Not enough data
8.1
20
Not enough data
Call Routing
8.5
26
Not enough data
8.0
15
Not enough data
8.6
23
Not enough data
Administration
8.6
24
Not enough data
9.3
38
Not enough data
9.3
46
Not enough data
Marketing Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Activity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contacts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Infinity Call Tracking and Mediahawk are categorized as Inbound Call Tracking and Speech Analytics
Reviews
Reviewers' Company Size
Infinity Call Tracking
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mediahawk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Leisure, Travel & Tourism
12.0%
Marketing and Advertising
9.3%
Automotive
8.3%
Telecommunications
6.5%
Hospital & Health Care
6.5%
Other
57.4%
Hospital & Health Care
40.0%
Staffing and Recruiting
20.0%
Marketing and Advertising
20.0%
Education Management
20.0%
‐
Other
0.0%
Most Helpful Reviews
Infinity Call Tracking
Most Helpful Favorable Review
Owen G.
Verified User in Automotive
The product capability and Hub interface are the best in breed. The level of detail is excellent and provide plenty of actionable data for marketeers.
Most Helpful Critical Review
Al M.
Verified User in Marketing and Advertising
The level of support is terrible. Their Google Data Studio connector stopped working two months ago; we had to flag this to them. We were promised a resolution on the 16th of September, and we've chased them three times for a response but have had no comms...
Mediahawk
Most Helpful Favorable Review
H L.
Verified User in Hospital & Health Care
I find mediahawk's client services team and account management excellent. They are extremely responsive and are very willing to do one to one training as well as group sessions with the wider team. The programme itself is easy to use and a fantastic tool...
Most Helpful Critical Review
Thomas R.
Verified User in Marketing and Advertising
The dynamic number pricing was quite expensive in terms of features and offering the service for our clients
Owen G.
Verified User in Automotive
The product capability and Hub interface are the best in breed. The level of detail is excellent and provide plenty of actionable data for marketeers.
H L.
Verified User in Hospital & Health Care
I find mediahawk's client services team and account management excellent. They are extremely responsive and are very willing to do one to one training as well as group sessions with the wider team. The programme itself is easy to use and a fantastic tool...
Al M.
Verified User in Marketing and Advertising
The level of support is terrible. Their Google Data Studio connector stopped working two months ago; we had to flag this to them. We were promised a resolution on the 16th of September, and we've chased them three times for a response but have had no comms...
Thomas R.
Verified User in Marketing and Advertising
The dynamic number pricing was quite expensive in terms of features and offering the service for our clients
Alternatives
Discussions
Infinity Call Tracking has no discussions with answers
Will I have to change my phone numbers?
1 comment
Official Response from Mediahawk
No, you will not need to change your existing numbers. When you start using call tracking, you’ll receive new numbers for your marketing activities. You can...Read more
Is it complicated to install?
1 comment
Official Response from Mediahawk
In a word, no. With Dynamic, you simply add a snippet of JavaScript code to your website. To track your offline marketing, you just need to place a unique...Read more
Will call tracking affect my SEO?
1 comment
Official Response from Mediahawk
Used properly, call tracking will benefit your SEO efforts. With the snippet of JavaScript code we provide you, your main number remains hardcoded on your...Read more
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