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At a Glance
Market Segments
Small-Business (46.2% of reviews)
Enterprise (41.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Indeemo
Star Rating
(66)4.7 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about IndeemoUserTesting
Star Rating
(784)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in video snippets, with a score of 8.7, while Indeemo shines in photo submission, achieving a remarkable score of 9.6. Reviewers mention that the ability to submit photos enhances the feedback quality in real-world scenarios.
- Reviewers say that Indeemo's quality of support is rated a perfect 10.0, compared to UserTesting's 9.0. Users on G2 highlight that Indeemo's support team is highly responsive and helpful, making it easier for businesses to resolve issues quickly.
- Users say that UserTesting's survey management features, particularly the survey builder, received a lower score of 5.8, indicating room for improvement. In contrast, Indeemo's survey management capabilities are more robust, with users reporting better customization options and ease of use.
- Reviewers mention that Indeemo's generative AI features, especially AI text summarization, scored an impressive 9.8, while UserTesting's similar feature only reached 7.3. Users report that this advanced AI capability in Indeemo significantly streamlines the analysis process.
- G2 users highlight that UserTesting's test feedback functionality scored 8.6, which is strong, but Indeemo's overall feedback management, including media library and sorting features, received higher praise, with scores of 9.3 and 8.3 respectively. Reviewers mention that this makes it easier to organize and access feedback.
- Users on G2 report that Indeemo's participant selection methods, particularly in-app and on-site options, scored 8.9 and 9.3 respectively, outperforming UserTesting's scores. Reviewers say that this flexibility in participant recruitment is crucial for gathering diverse insights.
Pricing
Entry-Level Pricing
Indeemo
No pricing availableUserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Indeemo
No trial information availableUserTesting
Free Trial is available
Ratings
Meets Requirements
9.2
51
8.6
599
Ease of Use
9.1
52
8.4
630
Ease of Setup
9.5
41
8.6
295
Ease of Admin
9.4
29
8.7
231
Quality of Support
10.0
50
9.0
522
Has the product been a good partner in doing business?
9.9
30
8.8
226
Product Direction (% positive)
9.0
49
8.1
589
Features by Category
User Response Methods
8.0
29
7.6
317
|
Verified
9.3
41
8.7
374
|
Verified
8.1
28
8.7
296
|
Verified
9.3
39
7.1
182
|
Verified
9.2
39
8.2
351
|
Verified
Participant Selection
8.2
32
7.4
127
7.8
26
5.6
82
7.9
26
6.9
108
7.6
24
8.1
375
|
Verified
Insights
8.3
33
7.7
344
|
Verified
8.9
34
7.7
312
|
Verified
8.8
34
7.4
312
|
Verified
Generative AI
8.6
23
6.7
84
Feedback Source
9.5
10
8.0
113
9.8
7
8.4
130
9.4
9
8.4
131
8.1
8
7.7
83
6.7
7
8.3
155
Feedback Management
9.0
10
7.7
144
8.3
10
7.7
158
7.3
10
8.2
175
8.9
11
8.2
161
Insights
8.0
9
Feature Not Available
8.3
10
7.3
161
8.0
10
7.7
172
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
8.5
11
Not enough data
8.6
12
Not enough data
8.6
12
Not enough data
7.8
10
Not enough data
7.1
7
Not enough data
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Indeemo and UserTesting are categorized as User Research and Consumer Video Feedback
Unique Categories
Indeemo is categorized as Customer Journey Mapping
UserTesting is categorized as Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Indeemo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
44.6%
Research
12.3%
Consulting
6.2%
Higher Education
6.2%
Consumer Goods
4.6%
Other
26.2%
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Discussions
Indeemo has no discussions with answers
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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