Compare Indeemo and UserTesting 
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Enterprise (41.3% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
Indeemo
Star Rating
(45)4.8 out of 5
Market Segments
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about IndeemoUserTesting
Star Rating
(748)4.5 out of 5
Market Segments
Enterprise (41.3% of reviews)
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in its "Quality of Support" with a score of 9.0, while Indeemo shines even brighter with a perfect score of 10.0, indicating that users find Indeemo's support to be exceptionally responsive and helpful.
- Reviewers mention that Indeemo offers superior "Photo Submission" capabilities, scoring 9.6 compared to UserTesting's 7.2, highlighting that users appreciate the ease of collecting visual feedback through Indeemo's platform.
- G2 users indicate that Indeemo's "Ease of Setup" is notably better, scoring 9.4 against UserTesting's 8.7, suggesting that users find Indeemo's onboarding process more straightforward and user-friendly.
- Users on G2 report that UserTesting's "Survey Builder" functionality is lacking, with a low score of 5.8, while Indeemo does not have this specific metric but is generally regarded as more robust in survey management features.
- Reviewers say that Indeemo's "Collaboration" features are highly rated at 9.8, compared to UserTesting's 7.7, indicating that users find it easier to work together on projects within Indeemo's platform.
- Users report that while both platforms offer "Feedback Collection," Indeemo's overall score of 8.6 surpasses UserTesting's 8.0, suggesting that users find Indeemo's methods for gathering feedback to be more effective and versatile.
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Pricing
Entry-Level Pricing
Indeemo
No pricing availableUserTesting
Essentials
Free Trial
Everything needed to get started collecting customer feedback
- Test builder and template gallery
- Demographic filters and screener questions
- Dashboard and metrics
Free Trial
Indeemo
No trial information availableUserTesting
Free Trial is available
Ratings
Meets Requirements
9.2
30
8.6
576
Ease of Use
9.2
31
8.5
604
Ease of Setup
9.4
21
8.7
278
Ease of Admin
9.4
18
8.7
225
Quality of Support
10.0
30
9.0
501
Has the product been a good partner in doing business?
9.9
19
8.8
220
Product Direction (% positive)
9.2
28
8.1
566
Features by Category
User Response Methods
8.8
10
7.6
298
|
Verified
9.2
21
8.7
356
|
Verified
8.8
12
8.7
278
|
Verified
9.6
20
7.2
166
|
Verified
9.3
21
8.2
334
|
Verified
Participant Selection
8.9
15
7.3
110
9.1
11
5.6
67
9.3
12
7.0
93
8.7
9
8.1
358
|
Verified
Insights
8.6
14
7.7
327
|
Verified
9.8
16
7.7
295
|
Verified
9.2
17
7.4
295
|
Verified
Generative AI
9.8
7
6.6
68
Feedback Source
9.7
5
8.0
105
Not enough data
8.3
122
Not enough data
8.4
124
Not enough data
7.7
75
Not enough data
8.3
148
Feedback Management
9.3
5
7.7
137
8.3
5
7.7
151
7.7
5
8.2
168
9.3
5
8.2
153
Insights
9.3
5
Feature Not Available
9.3
5
7.2
153
8.0
5
7.7
165
Platform Basics
8.3
7
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
6.6
16
Not enough data
6.2
15
Not enough data
6.6
15
Not enough data
3.8
14
Customization
Not enough data
6.7
15
Not enough data
5.5
14
Not enough data
5.8
15
Not enough data
5.5
14
Generative AI
Not enough data
6.6
16
Not enough data
7.2
16
Functionality
Not enough data
8.6
76
Not enough data
8.2
68
Not enough data
7.4
57
Management
Not enough data
8.4
70
Not enough data
7.4
64
Not enough data
7.9
63
Survey Management
Not enough data
5.4
14
Not enough data
7.6
16
Not enough data
6.4
15
Not enough data
5.7
16
Survey Customization
Not enough data
6.1
17
Not enough data
5.5
16
Not enough data
6.4
16
Not enough data
4.7
16
Survey Insights
Not enough data
6.5
16
Not enough data
5.2
16
Not enough data
6.8
16
Not enough data
6.6
16
Generative AI
Not enough data
Not enough data
Not enough data
6.3
5
Survey Management
Not enough data
8.9
33
|
Verified
Not enough data
8.2
81
|
Verified
Not enough data
8.6
105
|
Verified
Not enough data
8.4
98
|
Verified
Process Management
Not enough data
8.0
100
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
80
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
87
|
Verified
Not enough data
9.2
13
|
Verified
Categories
Categories
Shared Categories
Indeemo and UserTesting are categorized as User Research and Consumer Video Feedback
Unique Categories
Indeemo is categorized as Customer Journey Mapping
UserTesting is categorized as Mobile App Testing, Software Testing, Enterprise Feedback Management, Experience Management, and Survey
Reviews
Reviewers' Company Size
Indeemo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
40.9%
Research
18.2%
Higher Education
9.1%
Consulting
6.8%
Marketing and Advertising
4.5%
Other
20.5%
Financial Services
10.2%
Computer Software
9.9%
Information Technology and Services
8.7%
Retail
6.7%
Consumer Goods
4.0%
Other
60.5%
Most Helpful Reviews
Indeemo
Most Helpful Favorable Review
Verified User in Computer & Network Security
This app can be easily downloaded from Apple or google store which ensures that these apps are safe and secure to download by user
Most Helpful Critical Review
UserTesting
Most Helpful Favorable Review
Verified User in Information Technology and Services
When your user population is easy to find, UserTesting allows you to run unmoderated studies in less than a day. I appreciate how easy the screener is to set up and how intuitive it is to set-up a study. Even more than that, the abi.ity to connect with a...
Most Helpful Critical Review
Verified User in Automotive
The video editing dashboard is confusing where you have the option to clip and take notes or make indicators... I got lost every now and then. My goal was to know why I was making certain marks on the videos.
Verified User in Computer & Network Security
This app can be easily downloaded from Apple or google store which ensures that these apps are safe and secure to download by user
Verified User in Information Technology and Services
When your user population is easy to find, UserTesting allows you to run unmoderated studies in less than a day. I appreciate how easy the screener is to set up and how intuitive it is to set-up a study. Even more than that, the abi.ity to connect with a...
Verified User in Automotive
The video editing dashboard is confusing where you have the option to clip and take notes or make indicators... I got lost every now and then. My goal was to know why I was making certain marks on the videos.
Alternatives
Discussions
Indeemo has no discussions with answers
Will you consider building out videos and demos for specific prospective users?
2 comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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