Compare IdeaScale and Planview IdeaPlace 
- Users report that Planview IdeaPlace excels in internal idea generation, scoring a remarkable 9.7, which reviewers mention is particularly beneficial for organizations looking to harness employee insights effectively.
- Reviewers mention that IdeaScale shines in its quality of support, achieving a high score of 9.5, with users on G2 highlighting the responsiveness and helpfulness of the support team as a key advantage.
- G2 users note that while both platforms have solid analytics capabilities, Planview IdeaPlace's feedback ranking of 8.0 is seen as less robust compared to IdeaScale's superior commenting feature, which scores 9.3, allowing for more dynamic user interaction.
- Users say that the ease of use is a strong point for IdeaScale, which has a score of 8.6, with reviewers mentioning that its intuitive interface makes it easier for teams to adopt and engage with the platform quickly.
- Reviewers mention that Planview IdeaPlace has a slightly lower ease of setup score at 7.6 compared to IdeaScale's 7.5, indicating that while both are relatively easy to set up, users feel that IdeaScale may have a slight edge in this area.
- Users on G2 report that the product direction for IdeaScale is highly rated at 9.4, with reviewers highlighting the platform's commitment to continuous improvement and feature updates, which enhances user satisfaction over time.
Its ease of use turns out to be something quite useful when wanting to carry out my research and analysis in a fairly simple way, the fact that everything is quite easy to configure and start turns out to be quite useful when wanting to take the steps...
Working with their support team is not what it used to be, rotating door of support personnel. Lack of roadmap and iteration, no longer visionary, cost is not worth it, unable to continue to support Roi of products value.
Its easy to use and understand. Promotes collaboration and easy ideation.
The terminology; a definitions manual would be great to explain the community hierarchy and roles within the system. The admin training provided was very basic; it would be good if it was more specialised and not just targetted at beginners.
Its ease of use turns out to be something quite useful when wanting to carry out my research and analysis in a fairly simple way, the fact that everything is quite easy to configure and start turns out to be quite useful when wanting to take the steps...
Its easy to use and understand. Promotes collaboration and easy ideation.
Working with their support team is not what it used to be, rotating door of support personnel. Lack of roadmap and iteration, no longer visionary, cost is not worth it, unable to continue to support Roi of products value.
The terminology; a definitions manual would be great to explain the community hierarchy and roles within the system. The admin training provided was very basic; it would be good if it was more specialised and not just targetted at beginners.
