Compare IBM watsonx Assistant and Rulai 
At a Glance
Market Segments
Enterprise (42.5% of reviews)
Small-Business (56.1% of reviews)
Entry-Level Pricing
Free
No pricing available
IBM watsonx Assistant
Star Rating
(322)4.4 out of 5
Market Segments
Enterprise (42.5% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansRulai
Star Rating
(82)4.6 out of 5
Market Segments
Small-Business (56.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about RulaiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM watsonx Assistant excels in Natural Language Understanding (NLU) with a score of 9.1, which reviewers mention enhances the accuracy of responses, making it suitable for complex enterprise environments.
- Reviewers mention that Rulai shines in Ease of Use with a score of 9.3, indicating that small businesses find it more intuitive and user-friendly, allowing for quicker onboarding and implementation.
- G2 users highlight that IBM watsonx Assistant offers robust AI Text Generation capabilities with a score of 8.7, which reviewers say is beneficial for creating dynamic content, although some users feel it could be improved for summarization tasks.
- Users on G2 report that Rulai's platform features, such as Live Chat and A/B Testing, both scoring 9.2 and 9.0 respectively, provide small businesses with effective tools for customer engagement and performance optimization, which reviewers find particularly valuable.
- Reviewers mention that IBM watsonx Assistant's Conversation Editor scores 9.0, allowing for detailed customization of interactions, which users say is essential for tailoring responses in enterprise applications.
- Users say that Rulai's strong focus on Customer Interaction Automation, particularly in Lead Generation, is a standout feature, with reviewers noting its effectiveness in streamlining sales processes for small businesses.
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Bot Platforms
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Pricing
Entry-Level Pricing
IBM watsonx Assistant
Lite (Digital only)
Free
Everything you need to get started, free for as long as you need it
- Pre-built webchat interface
- Limited to 1,000 users / month
- 5 skills
Rulai
No pricing availableFree Trial
IBM watsonx Assistant
Free Trial is available
Rulai
Free Trial is available
Ratings
Meets Requirements
8.6
221
9.1
42
Ease of Use
8.5
228
9.3
43
Ease of Setup
8.1
154
9.2
17
Ease of Admin
7.9
137
9.2
18
Quality of Support
8.1
201
9.1
34
Has the product been a good partner in doing business?
8.4
135
9.6
15
Product Direction (% positive)
9.2
203
8.6
42
Features by Category
Responses
8.9
49
Not enough data
8.8
49
Not enough data
9.1
49
Not enough data
Automation - AI Agents
8.9
6
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Platform
9.0
48
Not enough data
8.9
49
Not enough data
8.5
44
Not enough data
Autonomy - AI Agents
9.0
5
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
8.7
5
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Responses
Not enough data
8.9
21
Not enough data
9.0
22
Not enough data
9.2
20
Not enough data
9.2
22
Not enough data
8.4
18
Platform
Not enough data
9.2
18
Not enough data
8.9
18
Not enough data
8.6
20
Not enough data
9.0
18
Not enough data
9.0
16
Not enough data
9.0
17
Not enough data
8.9
20
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
IBM watsonx Assistant and Rulai are categorized as Bot Platforms and AI Agents
Reviews
Reviewers' Company Size
IBM watsonx Assistant
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rulai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.9%
Computer Software
13.0%
Telecommunications
5.3%
Banking
5.0%
Automotive
4.3%
Other
54.5%
Information Technology and Services
15.2%
Computer Software
13.6%
Telecommunications
7.6%
Real Estate
6.1%
Banking
6.1%
Other
51.5%
Most Helpful Reviews
IBM watsonx Assistant
Most Helpful Favorable Review
Katherine S.
Verified User
The best for me is the ability of artificial intelligence watson, is how to interact with a human being, gives you advice on improvements in processes such as sales, interactions with your clientele, where you can even have keywords of your company recorded...
Most Helpful Critical Review
Verified User in Education Management
User in creating and understanding working of bots.
Rulai
Most Helpful Favorable Review
AHMED SALIH F.
Verified User in Health, Wellness and Fitness
The simplicity in designing the dialog and how easy it is to build CUIs
Most Helpful Critical Review
Verified User in Computer Software
The developer training I took was okay overall but I found it hard to stay focused during the instructional videos . The assignments were fairly easy but they did get me acquainted with the software. That said, I think it's worth taking at least one of...
Katherine S.
Verified User
The best for me is the ability of artificial intelligence watson, is how to interact with a human being, gives you advice on improvements in processes such as sales, interactions with your clientele, where you can even have keywords of your company recorded...
AHMED SALIH F.
Verified User in Health, Wellness and Fitness
The simplicity in designing the dialog and how easy it is to build CUIs
Verified User in Education Management
User in creating and understanding working of bots.
Verified User in Computer Software
The developer training I took was okay overall but I found it hard to stay focused during the instructional videos . The assignments were fairly easy but they did get me acquainted with the software. That said, I think it's worth taking at least one of...
Discussions
Is IBM Watson assistant free?
2 comments
LS
You can start for free, small scale up to 1000 Monthly users and 10000 messages per month.
https://www.ibm.com/products/watson-assistant/pricing
Then pay...Read more
How can I learn advance level learning of IBM Watson?
1 comment
SB
You could take the watson assistant foundation course and earn an IBM certified Acclaim badge for...Read more
How can I integrate Watson Assistant to Watson Language Translator
1 comment
SB
Here is an example integration by the leader of the product management team in 2018 including links to code...Read more
How best we can use voice integrated feature of Rulai. What is source code. Can we customize the source code for specific use
1 comment
SK
Rulai's Voice Gateway feature can be modified - there would need to be some discussion on the requirements. There is room for out-of-the-box customization...Read more
What is the best way of integrating Rulai with any existing apps?
1 comment
SK
If you have access to the fitness app's code, there are several options:
1) You can have a button that leads to a webview for the bot. In this case, you...Read more
What is the best way to delivery early?
1 comment
Official Response from Rulai
Use Rulai's discovery accelerator to analyze historical transcripts to find out what the high-frequency intents are. That's a process we call 'intent...Read more
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