Compare IBM watsonx Assistant and Kore.AI 
At a Glance
Market Segments
Enterprise (42.5% of reviews)
Enterprise (44.2% of reviews)
Entry-Level Pricing
Free
No pricing available
IBM watsonx Assistant
Star Rating
(322)4.4 out of 5
Market Segments
Enterprise (42.5% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansKore.AI
Star Rating
(379)4.7 out of 5
Market Segments
Enterprise (44.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Kore.AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kore.AI excels in Natural Language Understanding (NLU) with a score of 9.2, while IBM watsonx Assistant follows closely with a score of 9.1. Reviewers mention that Kore.AI's ability to comprehend user intent leads to more accurate responses.
- Reviewers mention that Kore.AI offers superior Personalization features, scoring 9.0 compared to IBM watsonx Assistant's 8.9. Users say that Kore.AI's tailored interactions enhance user engagement significantly.
- G2 users highlight that Kore.AI's Ease of Setup is rated at 9.1, making it more user-friendly than IBM watsonx Assistant, which has a score of 8.2. Users report that the straightforward onboarding process of Kore.AI is a major advantage for teams with limited technical resources.
- Users on G2 indicate that Kore.AI's Quality of Support is rated at 8.8, outperforming IBM watsonx Assistant's 8.1. Reviewers mention that the responsiveness and helpfulness of Kore.AI's support team significantly enhance the overall user experience.
- Reviewers say that Kore.AI shines in Feedback Collection with a score of 9.4, while IBM watsonx Assistant does not have a comparable feature highlighted. Users report that Kore.AI's robust feedback mechanisms allow for continuous improvement of the AI's performance.
- Users report that Kore.AI's Generative AI capabilities for AI Text Generation are rated at 9.0, surpassing IBM watsonx Assistant's 8.7. Reviewers mention that Kore.AI's advanced text generation features provide more creative and contextually relevant outputs.
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Pricing
Entry-Level Pricing
IBM watsonx Assistant
Lite (Digital only)
Free
Everything you need to get started, free for as long as you need it
- Pre-built webchat interface
- Limited to 1,000 users / month
- 5 skills
Kore.AI
No pricing availableFree Trial
IBM watsonx Assistant
Free Trial is available
Kore.AI
Free Trial is available
Ratings
Meets Requirements
8.6
221
9.0
284
Ease of Use
8.5
228
9.1
285
Ease of Setup
8.1
154
9.1
182
Ease of Admin
7.9
137
8.9
166
Quality of Support
8.1
201
8.8
276
Has the product been a good partner in doing business?
8.4
135
9.1
156
Product Direction (% positive)
9.2
203
9.7
280
Features by Category
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.9
49
9.0
166
8.8
49
9.0
154
9.1
49
9.2
170
Automation - AI Agents
8.9
6
8.5
18
9.0
5
8.5
18
9.3
5
8.4
18
9.0
5
8.9
18
9.0
5
9.4
18
Platform
9.0
48
9.1
168
8.9
49
9.0
168
8.5
44
9.0
154
Autonomy - AI Agents
9.0
5
8.6
18
Not enough data
8.7
18
10.0
5
9.0
18
8.7
5
8.7
18
Generative AI
Feature Not Available
8.9
105
Feature Not Available
8.9
105
Responses
Not enough data
8.8
220
Not enough data
8.8
216
Not enough data
8.8
201
Not enough data
8.8
212
Not enough data
8.8
193
Platform
Not enough data
8.9
207
Not enough data
8.9
216
Not enough data
8.7
208
Not enough data
8.8
217
Not enough data
8.6
201
Not enough data
8.8
206
Not enough data
8.9
205
Generative AI
Not enough data
9.1
132
Not enough data
9.0
132
Conversational Platform
Not enough data
8.9
135
Not enough data
8.9
135
Not enough data
8.9
135
Not enough data
9.0
134
Support Automation
Not enough data
8.9
132
Not enough data
8.8
130
Not enough data
8.8
134
Not enough data
8.9
132
Generative AI
Not enough data
8.9
91
Not enough data
8.9
90
Data
Not enough data
9.0
40
Not enough data
9.3
40
Interaction
Not enough data
8.5
40
Not enough data
9.0
39
Not enough data
9.1
39
Not enough data
9.1
39
Not enough data
9.0
40
Learning
Not enough data
9.2
40
Not enough data
8.6
40
Content Generation
Not enough data
8.8
40
Not enough data
8.7
40
System
Not enough data
8.9
40
Not enough data
9.0
40
Not enough data
8.8
40
Not enough data
8.7
40
Generative AI
Feature Not Available
9.0
80
Feature Not Available
9.0
81
Categories
Categories
Shared Categories
IBM watsonx Assistant and Kore.AI are categorized as Bot Platforms and AI Agents
Unique Categories
IBM watsonx Assistant has no unique categories
Kore.AI is categorized as AI Chatbots, Conversational Support, Chatbots, and Enterprise Search Software
Reviews
Reviewers' Company Size
IBM watsonx Assistant
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kore.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.9%
Computer Software
13.0%
Telecommunications
5.3%
Banking
5.0%
Automotive
4.3%
Other
54.5%
Information Technology and Services
26.8%
Computer Software
20.7%
Banking
10.1%
Consulting
3.7%
Computer & Network Security
3.4%
Other
35.4%
Most Helpful Reviews
IBM watsonx Assistant
Most Helpful Favorable Review
Katherine S.
Verified User
The best for me is the ability of artificial intelligence watson, is how to interact with a human being, gives you advice on improvements in processes such as sales, interactions with your clientele, where you can even have keywords of your company recorded...
Most Helpful Critical Review
Vishal S.
Verified User in Health, Wellness and Fitness
dev-ops is not there for wA, configuraution is not proper
Kore.AI
Most Helpful Favorable Review
Denny A.
Verified User in Information Technology and Services
offers a robust and flexible platform that empowers organizations to create sophisticated conversational experiences, improve customer engagement, and drive operational efficiencies.
Most Helpful Critical Review
Pratik P.
Verified User in Computer & Network Security
we do not have full control over bot. if i want to add some features according to client need.
Katherine S.
Verified User
The best for me is the ability of artificial intelligence watson, is how to interact with a human being, gives you advice on improvements in processes such as sales, interactions with your clientele, where you can even have keywords of your company recorded...
Denny A.
Verified User in Information Technology and Services
offers a robust and flexible platform that empowers organizations to create sophisticated conversational experiences, improve customer engagement, and drive operational efficiencies.
Vishal S.
Verified User in Health, Wellness and Fitness
dev-ops is not there for wA, configuraution is not proper
Pratik P.
Verified User in Computer & Network Security
we do not have full control over bot. if i want to add some features according to client need.
Discussions
Is IBM Watson assistant free?
2 comments
LS
You can start for free, small scale up to 1000 Monthly users and 10000 messages per month.
https://www.ibm.com/products/watson-assistant/pricing
Then pay...Read more
How can I learn advance level learning of IBM Watson?
1 comment
SB
You could take the watson assistant foundation course and earn an IBM certified Acclaim badge for...Read more
What is the best way to generate a confusion matrix to measure the accuracy of my model?
1 comment
SB
IBM provides a Jupyter note book which provides helpful things like this and full guidance of an example end to end...Read more
Kore.AI has no discussions with answers
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