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- IBM Process Automation Manager Open Edition-vs-Pega Platform
Compare IBM Process Automation Manager Open Edition and Pega Platform 
At a Glance
Market Segments
Enterprise (50.0% of reviews)
Enterprise (66.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
IBM Process Automation Manager Open Edition
Star Rating
(19)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about IBM Process Automation Manager Open EditionPega Platform
Star Rating
(271)4.2 out of 5
Market Segments
Enterprise (66.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Pega PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pega Platform excels in Lifecycle Management with a score of 9.1, highlighting its robust capabilities in managing the entire lifecycle of applications, while IBM Process Automation Manager Open Edition scores lower at 7.0, indicating potential limitations in this area.
- Reviewers mention that Pega Platform's Document Approval feature is highly rated at 9.4, providing a seamless experience for managing document workflows, whereas IBM's equivalent feature scores only 7.5, suggesting it may not meet the same level of user satisfaction.
- G2 users indicate that Pega Platform's Collaboration tools are superior, scoring 9.1, which facilitates better teamwork and communication, while IBM Process Automation Manager Open Edition scores 7.1, pointing to possible challenges in collaborative efforts.
- Users on G2 highlight Pega Platform's Customization capabilities with a score of 8.3, allowing for tailored solutions, whereas IBM's customization options are rated lower at 7.0, which may limit flexibility for users needing specific adjustments.
- Reviewers mention that Pega Platform's API Connection feature is rated at 8.8, showcasing its strong integration capabilities, while IBM Process Automation Manager Open Edition scores 8.1, indicating it may not offer the same level of connectivity with other systems.
- Users say that Pega Platform's Real-Time Process Monitoring is rated at 7.5, which may not meet the expectations for immediate insights, while IBM's offering in this area is rated lower, suggesting both platforms could improve in providing real-time analytics.
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Pricing
Entry-Level Pricing
IBM Process Automation Manager Open Edition
No pricing availablePega Platform
No pricing availableFree Trial
IBM Process Automation Manager Open Edition
No trial information availablePega Platform
Free Trial is available
Ratings
Meets Requirements
8.6
12
8.4
155
Ease of Use
8.3
12
8.3
156
Ease of Setup
8.5
8
8.0
100
Ease of Admin
8.5
8
8.1
98
Quality of Support
7.8
12
8.2
147
Has the product been a good partner in doing business?
8.5
8
8.3
92
Product Direction (% positive)
10.0
12
8.0
154
Features by Category
User Tools - Warranty Management
Not enough data
9.7
6
Not enough data
9.5
7
Not enough data
9.5
7
Customer Insights
Not enough data
9.3
7
Not enough data
9.7
6
Software Integrations
Not enough data
9.4
8
Not enough data
9.7
6
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Administration
Not enough data
8.2
10
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
9.1
11
|
Verified
Automation
Not enough data
8.8
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.3
12
|
Verified
Development
Not enough data
8.3
8
Not enough data
8.9
12
|
Verified
Not enough data
8.9
6
Not enough data
8.6
11
|
Verified
Automation Building
Not enough data
8.7
15
|
Verified
Not enough data
8.9
17
|
Verified
Not enough data
8.7
18
|
Verified
Not enough data
8.9
15
|
Verified
Not enough data
9.1
13
|
Verified
Not enough data
8.3
9
|
Verified
Bot Management & Execution
Not enough data
9.1
13
|
Verified
Not enough data
9.3
14
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
8.7
14
|
Verified
Not enough data
8.7
9
|
Verified
Not enough data
8.0
9
|
Verified
Intelligent Automation
Not enough data
9.3
5
Not enough data
8.6
7
|
Verified
Not enough data
8.8
7
|
Verified
Platform Basics
Not enough data
9.1
9
|
Verified
Not enough data
8.7
10
|
Verified
Platform Data
Not enough data
8.1
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.0
10
Platform Additional Functionality
Not enough data
8.5
8
Not enough data
9.2
10
|
Verified
Not enough data
8.8
10
|
Verified
Digital Workflows
Not enough data
8.5
12
Not enough data
8.6
13
|
Verified
Not enough data
8.1
12
|
Verified
Forms
Not enough data
7.8
12
|
Verified
Not enough data
7.8
12
|
Verified
Not enough data
8.0
11
Automation
Not enough data
8.9
12
Not enough data
8.8
13
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.1
9
|
Verified
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Functionality
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
8.1
6
Not enough data
8.3
7
Not enough data
9.4
8
Not enough data
7.9
8
Not enough data
7.9
7
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Before the Job
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
9.2
10
Not enough data
9.0
8
On the Job
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
8.7
9
Not enough data
9.4
9
Not enough data
8.9
9
After the Job
Not enough data
9.2
11
Not enough data
9.5
11
Not enough data
9.6
9
Not enough data
9.4
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process Management
Not enough data
9.0
5
Not enough data
8.5
76
Not enough data
Not enough data
Not enough data
8.3
6
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
9.4
6
Customization
Not enough data
8.4
75
Not enough data
8.6
81
Not enough data
8.4
72
Not enough data
8.3
67
Not enough data
Not enough data
Collaboration
Not enough data
8.5
68
Not enough data
8.3
68
Not enough data
8.5
76
Not enough data
Not enough data
Process Development
Not enough data
9.2
6
Functionality - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration & Adaptability - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
Not enough data
8.3
47
|
Verified
Not enough data
8.0
47
|
Verified
Not enough data
8.9
45
|
Verified
Not enough data
8.7
45
|
Verified
Not enough data
9.1
45
|
Verified
Data Control
Not enough data
8.5
42
|
Verified
Not enough data
8.1
45
|
Verified
Not enough data
8.9
43
|
Verified
Publishing
Not enough data
8.8
48
|
Verified
Not enough data
8.3
46
|
Verified
Not enough data
8.5
47
|
Verified
Categories
Categories
Shared Categories
IBM Process Automation Manager Open Edition and Pega Platform are categorized as Digital Process Automation (DPA)
Unique Categories
IBM Process Automation Manager Open Edition has no unique categories
Pega Platform is categorized as Application Development Platforms, Workflow Management, Warranty Management, Workplace Innovation Platforms, Process Mining, Customer Journey Analytics, Robotic Process Automation (RPA), Bot Platforms, Low-Code Development Platforms, Business Process Management, Field Service Management, Business Automation Platforms (BAPs), and Process Orchestration
Reviews
Reviewers' Company Size
IBM Process Automation Manager Open Edition
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pega Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.3%
Computer Software
18.8%
Telecommunications
6.3%
Information Services
6.3%
Health, Wellness and Fitness
6.3%
Other
31.3%
Information Technology and Services
21.6%
Financial Services
12.1%
Banking
11.6%
Computer Software
11.1%
Insurance
8.4%
Other
35.3%
Most Helpful Reviews
IBM Process Automation Manager Open Edition
Most Helpful Favorable Review
Verified User in Financial Services
Develop applications rapidly, and Enable an end-to-end customer journey while increasing productivity
Most Helpful Critical Review
Pega Platform
Most Helpful Favorable Review
Winter G.
Verified User in Marketing and Advertising
This software is really helpful for customer service. If a customer needs help or has a question, we can immediately help them with cobrowsing. It is safe as well and you don't need to download anything.
Most Helpful Critical Review
den p.
Verified User in Insurance
That the education to be able to implement a solution is really time-intensive.
Verified User in Financial Services
Develop applications rapidly, and Enable an end-to-end customer journey while increasing productivity
Winter G.
Verified User in Marketing and Advertising
This software is really helpful for customer service. If a customer needs help or has a question, we can immediately help them with cobrowsing. It is safe as well and you don't need to download anything.
den p.
Verified User in Insurance
That the education to be able to implement a solution is really time-intensive.
Alternatives
Discussions
IBM Process Automation Manager Open Edition has no discussions with answers
What is PEGA platform?
1 comment
AV
An integrated platform that provides low code implementation of predominantly workflow based process automations.
Read more
What is Pega Platform used for?
1 comment
AN
Its a low code platform where all the things comes with pre defined code which makes us to build the application faster and smoother and moreover its a low...Read more
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