G2 reviewers report that Human Interest excels in user support, with many users appreciating the dedicated account managers who guide them through the onboarding process and help resolve issues efficiently. This personalized assistance is a standout feature that enhances the overall user experience.
Users say that Ubiquity Retirement offers a solid user interface and technical support, making it easy for employees to access information about their plans online. This focus on accessibility is a key strength, especially for small businesses looking to streamline their retirement plan management.
According to verified reviews, Human Interest receives high marks for its intuitive portal and ease of use, with users highlighting the smooth onboarding experience. Many appreciate the straightforward navigation, which helps them take control of their 401(k) plans without hassle.
Reviewers mention that while Ubiquity Retirement has a lower overall satisfaction score, it still provides great onboarding resources and integration with platforms like Gusto, which simplifies the setup process for new users. This can be particularly beneficial for businesses already using Gusto for payroll.
G2 reviewers highlight that Human Interest's overall performance is significantly higher, reflecting a more favorable user experience across various metrics. Users frequently commend the platform's ability to meet their needs effectively, which is crucial for small businesses managing retirement plans.
Users note that while Ubiquity Retirement has competitive pricing starting at $19, Human Interest's comprehensive features and support justify its higher entry-level price of $80. This suggests that businesses may find greater long-term value in Human Interest despite the initial cost difference.
Pricing
Entry-Level Pricing
Human Interest
Essentials
$80.00
80 per month + $5 per eligible employee
Your affordable all-in-one 401(k) solution.
"No-Touch” integration with 500+ payroll providers
Flexible plan design including auto-enroll and safe harbor
Unfortunately, I cannot comment on the graphs from Human Interest, except that the company have hijacked my assets without notifying me. For one month (so...Read more
Share your experience with Human Interest integration with payroll system.
2 Comments
AR
My experience with Human Interest's integration is that the company have hijacked my assets without notifying me. For one month (so far), they have rejected...Read more
Is it legal to take custody of someone's assets without notifying them or allowing them to access them?
2 Comments
MB
Adam, can you please reach out to our team - advocate@humaninterest.com? They'll be able to assist you best. Thanks! Read more
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