Compare HubSpot Marketing Hub and Manychat 
At a Glance
Market Segments
Small-Business (52.5% of reviews)
Small-Business (90.4% of reviews)
Entry-Level Pricing
$0.00
Free Trial Per Month
HubSpot Marketing Hub
Star Rating
(12,352)4.4 out of 5
Market Segments
Small-Business (52.5% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansManychat
Star Rating
(150)4.6 out of 5
Market Segments
Small-Business (90.4% of reviews)
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HubSpot Marketing Hub excels in email marketing features, particularly in "Sending Outbound Emails" with a score of 8.9, while Manychat's score of 8.7 indicates it is slightly less effective in this area. Reviewers mention that HubSpot's email deliverability management (8.6) is also superior compared to Manychat's (9.0), highlighting a trade-off in user experience.
- Reviewers mention that Manychat shines in "Text Messaging" capabilities, particularly with its "Automatic Replies" feature, which received a perfect score of 10.0. In contrast, HubSpot Marketing Hub does not focus on SMS functionalities, which may limit options for businesses looking to engage customers via text.
- Users on G2 report that Manychat offers a more user-friendly experience with a higher score in "Ease of Setup" (9.0) compared to HubSpot's 8.1. Reviewers mention that Manychat's interface is more intuitive for beginners, making it easier to get started with marketing automation.
- G2 users highlight that HubSpot Marketing Hub provides robust "Lead Management" features, scoring 8.6 in "Marketing Lead Database" and 8.5 in "Lead Nurturing." Manychat, while strong in SMS marketing, scores lower in these areas, indicating that HubSpot may be a better choice for businesses focused on comprehensive lead management.
- Reviewers mention that Manychat's "Messenger" capabilities, particularly in "Live Chat" (8.7) and "Sequencing" (9.0), are standout features that facilitate real-time customer engagement. HubSpot's scores in similar areas are lower, suggesting that Manychat may be more effective for businesses prioritizing conversational marketing.
- Users say that HubSpot Marketing Hub's "Email Campaigns" feature is highly rated (9.1), making it a strong contender for businesses focused on email marketing. Manychat, while effective in SMS, does not match this level of performance in email-related functionalities, which could be a deciding factor for users prioritizing email outreach.
Featured Products
Sponsored
rampmetrics
(25)
Customer Journey Analytics
Visit Website
Sponsored
Reaktion
(2)
Customer Journey Analytics
Visit Website
Sponsored
Cloud Campaign
(132)
Customer Journey Analytics
Visit Website
Pricing
Entry-Level Pricing
HubSpot Marketing Hub
Marketing Hub Free
$0.00
For business owners and marketers who want to start generating website leads and tracking contact activity — for free.
- Forms
- Contact activity
- Contact management
Manychat
Free
Free Trial
Per Month
Our free plan includes:
- Unlimited custom flows
- Up to 1,000 contacts
- 10 customer Tags
Free Trial
HubSpot Marketing Hub
Free Trial is available
Manychat
Free Trial is available
Ratings
Meets Requirements
8.5
8,649
8.9
105
Ease of Use
8.6
9,476
8.9
107
Ease of Setup
8.1
5,364
9.0
69
Ease of Admin
8.5
4,506
9.1
63
Quality of Support
8.7
8,195
8.4
97
Has the product been a good partner in doing business?
8.8
4,427
8.9
61
Product Direction (% positive)
8.8
8,308
9.2
98
Features by Category
Email Marketing
8.8
4898
|
Verified
8.5
31
|
Verified
8.9
4768
|
Verified
8.7
30
|
Verified
8.6
4771
|
Verified
9.0
13
8.8
4481
|
Verified
8.8
29
|
Verified
Online Marketing
8.5
4637
|
Verified
8.1
35
|
Verified
8.3
3982
|
Verified
8.7
37
|
Verified
8.1
3702
|
Verified
8.5
27
|
Verified
8.2
4235
|
Verified
9.2
40
|
Verified
8.1
3895
|
Verified
9.0
14
Lead Management
8.6
4423
|
Verified
9.1
38
|
Verified
8.2
4170
|
Verified
8.9
15
8.4
4274
|
Verified
9.2
36
|
Verified
8.0
3789
|
Verified
8.9
32
|
Verified
8.5
4215
|
Verified
9.2
34
|
Verified
8.3
3959
|
Verified
8.6
32
|
Verified
8.4
3938
|
Verified
9.2
35
|
Verified
8.4
3940
|
Verified
8.8
32
|
Verified
Campaign Management
8.2
3548
|
Verified
8.6
14
8.0
3147
|
Verified
9.0
32
|
Verified
8.0
3105
|
Verified
8.9
30
|
Verified
7.3
2263
|
Verified
8.5
12
Social
7.8
3221
|
Verified
9.1
13
8.3
3621
|
Verified
9.5
13
8.2
3590
|
Verified
9.3
12
8.1
3468
|
Verified
9.3
38
|
Verified
7.8
2698
|
Verified
9.5
37
|
Verified
Reporting & Analytics
8.3
4600
|
Verified
8.8
38
|
Verified
8.1
4280
|
Verified
8.2
15
7.6
3445
|
Verified
8.4
33
|
Verified
7.6
3130
|
Verified
8.4
31
|
Verified
7.7
3562
|
Verified
9.1
11
Platform
8.0
2928
|
Verified
9.1
9
8.5
2962
|
Verified
9.1
11
8.7
2928
|
Verified
9.1
32
|
Verified
8.0
1939
|
Verified
9.0
10
7.5
1832
|
Verified
8.6
23
|
Verified
8.6
2766
|
Verified
9.3
29
|
Verified
8.0
2013
|
Verified
9.1
26
|
Verified
Integration
8.4
2939
|
Verified
9.0
30
|
Verified
8.1
2636
|
Verified
8.9
29
|
Verified
8.1
2427
|
Verified
8.9
26
|
Verified
Lead Intelligence
7.8
944
|
Verified
Not enough data
8.0
978
Not enough data
8.1
1024
Not enough data
Lead Management
8.3
1112
Not enough data
7.5
942
Not enough data
8.1
1002
Not enough data
Marketing Campaigns
7.9
962
Not enough data
7.4
853
Not enough data
7.6
908
Not enough data
7.9
900
|
Verified
Not enough data
8.2
1058
Not enough data
Campaign Execution
7.9
947
Not enough data
7.9
882
Not enough data
7.7
829
Not enough data
8.8
1195
Not enough data
Messenger
8.1
1069
|
Verified
9.0
56
|
Verified
7.5
897
|
Verified
7.8
53
|
Verified
8.0
1111
|
Verified
8.7
61
|
Verified
7.8
1036
|
Verified
8.9
54
|
Verified
Channels
8.1
1297
|
Verified
9.2
62
|
Verified
8.2
1276
|
Verified
8.9
51
|
Verified
7.2
700
|
Verified
7.3
33
|
Verified
7.0
600
|
Verified
7.2
13
7.6
662
|
Verified
7.4
27
|
Verified
Customers
8.2
1341
|
Verified
8.6
53
|
Verified
8.3
1326
|
Verified
8.5
52
|
Verified
8.3
1474
|
Verified
8.0
55
|
Verified
8.4
1423
|
Verified
9.2
54
|
Verified
8.2
1331
|
Verified
8.7
58
|
Verified
Text Messaging
Not enough data
8.8
11
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
9.5
11
|
Verified
Not enough data
10.0
13
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
SMS Platform
Not enough data
8.9
11
|
Verified
Not enough data
9.9
13
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Design and Customization
6.7
20
Not enough data
8.2
19
Not enough data
7.6
19
Not enough data
7.9
20
Not enough data
Campaigns
8.1
18
Not enough data
8.0
18
Not enough data
7.6
17
Not enough data
7.7
17
Not enough data
Integrations
8.3
18
Not enough data
7.3
16
Not enough data
7.1
14
Not enough data
7.2
17
Not enough data
Generative AI
6.5
19
Not enough data
Attribution Modeling
8.2
201
Not enough data
8.0
196
Not enough data
7.7
181
Not enough data
7.6
174
Not enough data
7.1
172
Not enough data
7.7
185
Not enough data
Marketing
7.9
173
Not enough data
7.5
160
Not enough data
8.4
199
Not enough data
8.6
204
Not enough data
Reporting
8.5
225
Not enough data
8.3
212
Not enough data
8.2
218
Not enough data
Platform Basics
8.6
197
Not enough data
8.6
200
Not enough data
8.6
200
Not enough data
Platform Data
8.4
196
Not enough data
8.0
191
Not enough data
Platform Additional Functionality
8.5
216
Not enough data
Platform Basics
8.3
471
Not enough data
8.6
554
Not enough data
Platform Reporting
8.5
570
Not enough data
8.7
613
Not enough data
Content & Collaboration
8.4(won by default)
1127
Not enough data
8.4(won by default)
1182
Not enough data
8.2(won by default)
876
Not enough data
8.4(won by default)
949
Not enough data
8.8(won by default)
1254
Not enough data
8.3(won by default)
816
Not enough data
Social Management
8.2(won by default)
2022
Not enough data
8.7(won by default)
2198
Not enough data
8.4(won by default)
1939
Not enough data
8.4(won by default)
2086
Not enough data
8.1(won by default)
1512
Not enough data
8.3(won by default)
788
Not enough data
7.4(won by default)
162
Not enough data
Platform Basics
8.3
276
Not enough data
8.2
290
Not enough data
Platform Data
8.1
283
Not enough data
8.1
285
Not enough data
8.7
328
Not enough data
8.3
291
Not enough data
Platform Additional Functionality
8.2
275
Not enough data
8.4
295
Not enough data
8.4
290
Not enough data
Platform Interoperability
8.1
481
Not enough data
Social Functionality
8.2
1172
Not enough data
Campaign Management
8.4
1186
Not enough data
8.2
1127
Not enough data
8.2
1054
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
948
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
982
Not enough data
8.1
931
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Targeting
8.4
1059
Not enough data
8.2
976
Not enough data
8.0
874
Not enough data
8.0
852
Not enough data
Platform
8.4
1031
Not enough data
8.2
1177
Not enough data
8.8
1201
Not enough data
8.8
1227
Not enough data
8.6
1051
Not enough data
8.4
1172
Not enough data
8.7
1216
Not enough data
8.5
928
Not enough data
8.4
1120
Not enough data
Page Customization
8.5
1187
|
Verified
Not enough data
8.0
1226
|
Verified
Not enough data
7.9
1116
|
Verified
Not enough data
8.2
1157
|
Verified
Not enough data
Page Optimization
8.2
1022
|
Verified
Not enough data
8.1
1134
|
Verified
Not enough data
8.2
1174
|
Verified
Not enough data
7.9
1061
|
Verified
Not enough data
Integrations
7.5
609
|
Verified
Not enough data
8.8
1093
|
Verified
Not enough data
8.6
1088
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Lead Intelligence
8.0
637
Not enough data
8.3
668
Not enough data
8.4
686
Not enough data
Lead Management
8.5
752
Not enough data
7.8
630
Not enough data
8.3
701
Not enough data
Marketing Campaigns
8.1
656
Not enough data
7.7
568
Not enough data
8.0
628
Not enough data
8.1
627
Not enough data
8.3
734
Not enough data
8.2
679
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
7.8
1932
|
Verified
Not enough data
8.3
2365
|
Verified
Not enough data
8.1
2141
|
Verified
Not enough data
8.5
2171
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Campaign Activity
8.3
2571
|
Verified
Not enough data
8.4
2809
|
Verified
Not enough data
7.9
2075
|
Verified
Not enough data
8.2
2264
|
Verified
Not enough data
8.1
2102
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
HubSpot Marketing Hub and Manychat are categorized as Conversational Marketing and Marketing Automation
Unique Categories
HubSpot Marketing Hub is categorized as Marketing Platforms, Account-Based Web and Content Experiences, Account-Based Orchestration Platforms, Customer Journey Analytics, Account-Based Analytics, Account Data Management, Landing Page Builders, Marketing Analytics, Attribution, Social Media Advertising, Social Media Management, and Pop-Up Builder
Reviews
Reviewers' Company Size
HubSpot Marketing Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Manychat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.0%
Marketing and Advertising
13.1%
Information Technology and Services
11.8%
Financial Services
4.7%
Education Management
2.5%
Other
51.9%
Marketing and Advertising
37.5%
Real Estate
5.9%
Health, Wellness and Fitness
5.1%
Education Management
3.7%
Retail
2.9%
Other
44.9%
Most Helpful Reviews
HubSpot Marketing Hub
Most Helpful Favorable Review
Sandra A.
Verified User in Information Technology and Services
In my opinion Hubspot is the best integrated inbound marketing tool in the market. It has all the tools you need to implement an inbound strategy. Moreover is a very dynamic tool that is constantly being updated and enhanced with new features. We have been...
Most Helpful Critical Review
Jeremy F.
Verified User in Information Technology and Services
Like I mentioned above, it's not an seo platform, even though that was one of the things the sales rep mentioned that hubspot could "replace". The metrics are often wrong; for example, new leads for landing pages all say 0%, even though in the Leads...
Manychat
Most Helpful Favorable Review
Verified User in Marketing and Advertising
How easy it is to learn how to use their tools and the flexibility they allow.
Most Helpful Critical Review
Liam M.
Verified User in Hospital & Health Care
Automation are contanstly glitching, leaving users uspet and expectations unmet. This would be fine if there was any support to help fix things. It is literally non-existent. You get run through the gauntlet of qualifying questions only to "submit a...
Sandra A.
Verified User in Information Technology and Services
In my opinion Hubspot is the best integrated inbound marketing tool in the market. It has all the tools you need to implement an inbound strategy. Moreover is a very dynamic tool that is constantly being updated and enhanced with new features. We have been...
Verified User in Marketing and Advertising
How easy it is to learn how to use their tools and the flexibility they allow.
Jeremy F.
Verified User in Information Technology and Services
Like I mentioned above, it's not an seo platform, even though that was one of the things the sales rep mentioned that hubspot could "replace". The metrics are often wrong; for example, new leads for landing pages all say 0%, even though in the Leads...
Liam M.
Verified User in Hospital & Health Care
Automation are contanstly glitching, leaving users uspet and expectations unmet. This would be fine if there was any support to help fix things. It is literally non-existent. You get run through the gauntlet of qualifying questions only to "submit a...
Alternatives
Discussions
What is HubSpot marketing hub?
6 comments
JB
Thorough , user-friendly CRM platform that helps businesses to introduce and implement automation , sales , social media and website management methods in...Read more
How do I easily remove all duplicated contacts?
5 comments
VR
It is also possible to incorporate Google Contacts into your HubSpot ecosystem. By implementing this, you can then utilize mobile applications such as...Read more
What is the best way to use the workflow tool?
4 comments
JS
Workflows are the most powerful (and underutilized) tool in the HubSpot marketing platform! I have so many awesome resources to share with you.
Here's a...Read more
My broadcast delivery percentage keeps getting low, how do I maintain it to be at 100%?
1 comment
BA
Agree if I'm in already then I might see the the performance.Read more
Когда уже можно будет подключить бота к Telegram или вывести на сайт?
1 comment
DM
Inside the flow itself, create a button for transferring people to Telegram (group, channel, etc.).Read more
Is there a possibility that ManyChat will be banned by FB using their (FB) own chatbot?
1 comment
Official Response from Manychat
Hi Eric,
ManyChat itself can't get your FB page or Messenger banned but if you don't follow Facebook's rules, then you could get in trouble.Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
