Compare Hotjar | by Contentsquare and Microsoft Clarity 
At a Glance
Market Segments
Small-Business (53.2% of reviews)
Small-Business (63.9% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
No pricing available
Hotjar | by Contentsquare
Star Rating
(308)4.3 out of 5
Market Segments
Small-Business (53.2% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansMicrosoft Clarity
Star Rating
(37)4.5 out of 5
Market Segments
Small-Business (63.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Microsoft ClaritySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Hotjar excels in its Heat Maps feature, with a score of 9.3, allowing for detailed visual insights into user interactions. In contrast, Microsoft Clarity's Heat Maps score is slightly lower at 9.0, indicating that while it is effective, it may not provide the same level of detail.
- Reviewers mention that Hotjar's Session Replay functionality is highly rated at 9.3, providing a robust tool for understanding user behavior. Microsoft Clarity also offers this feature with a score of 9.2, but some users feel that Hotjar's implementation is more intuitive and user-friendly.
- G2 users highlight that Hotjar's Quality of Support is rated at 8.5, which is higher than Microsoft Clarity's 7.9. This suggests that users may find Hotjar more responsive and helpful when they encounter issues or need assistance.
- Users on G2 report that Hotjar's Survey Management capabilities, particularly the Survey Builder, are rated at 9.3, making it easy to create and distribute surveys. Microsoft Clarity's survey features are less emphasized, which may limit user feedback collection.
- Reviewers mention that Hotjar's Custom Reports and Dashboards score is an impressive 9.4, allowing users to tailor their analytics to specific needs. Microsoft Clarity, while offering similar features, scores lower at 8.7, indicating less flexibility in reporting.
- Users say that Hotjar's Real-Time Monitoring feature is rated at 9.1, providing immediate insights into user activity. Microsoft Clarity also offers this feature but with a slightly lower score of 8.5, suggesting that Hotjar may provide a more seamless real-time experience.
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Pricing
Entry-Level Pricing
Hotjar | by Contentsquare
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
Microsoft Clarity
No pricing availableFree Trial
Hotjar | by Contentsquare
Free Trial is available
Microsoft Clarity
No trial information availableRatings
Meets Requirements
8.7
241
8.6
28
Ease of Use
8.9
243
8.9
29
Ease of Setup
9.0
105
9.2
13
Ease of Admin
8.9
103
9.2
10
Quality of Support
8.6
166
7.9
17
Has the product been a good partner in doing business?
8.7
90
9.3
9
Product Direction (% positive)
8.2
236
10.0
23
Features by Category
Metrics
8.6
18
Not enough data
9.2
20
Not enough data
9.0
17
Not enough data
9.0
17
Not enough data
8.7
14
Not enough data
8.8
13
Not enough data
9.1
11
Not enough data
9.2
14
Not enough data
9.0
19
Not enough data
Reporting
Feature Not Available
Not enough data
9.5
13
Not enough data
Feature Not Available
Not enough data
8.1
14
Not enough data
8.8
13
Not enough data
8.8
11
Not enough data
9.2
15
Not enough data
Other
8.2
18
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
12
Not enough data
8.7
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.3
65
Not enough data
Feature Not Available
Not enough data
8.9
134
Not enough data
8.9
134
Not enough data
User Response Methods
8.8
44
|
Verified
Not enough data
8.8
38
|
Verified
Not enough data
8.8
13
Not enough data
8.8
23
Not enough data
8.2
28
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
34
|
Verified
Not enough data
9.1
13
Not enough data
Insights
8.8
49
|
Verified
Not enough data
8.6
36
|
Verified
Not enough data
8.4
37
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
User Behavior
9.0
62
|
Verified
8.8
13
8.5
40
|
Verified
6.7
11
8.9
63
|
Verified
7.7
13
8.4
42
|
Verified
7.1
11
A/B Testing
9.1
29
|
Verified
6.5
13
8.8
30
Feature Not Available
8.8
40
|
Verified
7.9
13
8.8
28
|
Verified
6.9
12
Visitor Information
7.4
38
|
Verified
7.2
13
8.6
33
6.4
11
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Analytics
8.1
7
Not enough data
8.8
7
Not enough data
9.5
7
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Feature Not Available
Not enough data
Administration
8.3
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
Generative AI
Feature Not Available
Not enough data
Experience
9.1
9
Not enough data
9.3
9
Not enough data
9.1
9
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feedback Management
Feature Not Available
Not enough data
8.8
8
Not enough data
8.7
9
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
9.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.5
109
8.2
13
8.1
89
7.5
12
8.6
103
7.9
13
8.0
96
7.5
12
8.9
119
8.2
13
Reporting
9.3
146
9.0
13
9.0
139
9.2
12
8.6
120
8.5
13
7.8
101
7.7
13
Categories
Categories
Shared Categories
Hotjar | by Contentsquare and Microsoft Clarity are categorized as Session Replay and Heatmap Tools
Unique Categories
Hotjar | by Contentsquare is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), Product Analytics, User Research, Software Testing, Survey, Digital Analytics, and E-Commerce Analytics
Microsoft Clarity has no unique categories
Reviews
Reviewers' Company Size
Hotjar | by Contentsquare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Clarity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.3%
Computer Software
15.3%
Information Technology and Services
11.2%
Internet
10.2%
Retail
5.1%
Other
42.0%
Information Technology and Services
21.6%
Computer Software
18.9%
Marketing and Advertising
16.2%
Non-Profit Organization Management
5.4%
Wholesale
2.7%
Other
35.1%
Most Helpful Reviews
Hotjar | by Contentsquare
Most Helpful Favorable Review
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Most Helpful Critical Review
Verified User in Higher Education
I don't really feel very confident to use a tool for this I really prefer using a javascript on my own and track by myself
Microsoft Clarity
Most Helpful Favorable Review
Bhavik N.
Verified User in Information Technology and Services
Microsoft clarity has helped me to identify key areas where users click on the website and where I can place CTAs. Their video recording feature is the best. One can easily identify where the user is wandering on the website.
Most Helpful Critical Review
Verified User in Hospital & Health Care
I find the dashboard confusing and contains too many variables to be useful. It would be easier if Clarity started with the "industry best practice" KPI's and let us customize from there. Similarly, drilling down into each area, there are way too many...
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Bhavik N.
Verified User in Information Technology and Services
Microsoft clarity has helped me to identify key areas where users click on the website and where I can place CTAs. Their video recording feature is the best. One can easily identify where the user is wandering on the website.
Verified User in Higher Education
I don't really feel very confident to use a tool for this I really prefer using a javascript on my own and track by myself
Verified User in Hospital & Health Care
I find the dashboard confusing and contains too many variables to be useful. It would be easier if Clarity started with the "industry best practice" KPI's and let us customize from there. Similarly, drilling down into each area, there are way too many...
Discussions
Is there a python/Node.js API Client for hotjar?
1 comment
AG
Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself...Read more
How is Hotjar different from Google Analytics?
1 comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
How can I customize the dashboard to what I would like at a very simplified high level overview?
1 comment
MC
Hi Andrea!
Thanks for the inquiry, we currently don't support this feature. We will take this feedback into consideration for our future roadmap. Read more
What is Microsoft Clarity used for?
1 comment
RM
To monitor the user behaviour of the website and tracking the heatmap of the entire website.Read more
Microsoft Clarity has no more discussions with answers
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