Compare Hotjar | by Contentsquare and LogRocket 
At a Glance
Market Segments
Small-Business (53.0% of reviews)
Small-Business (62.3% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Free 1000 Sessions Per Month
Hotjar | by Contentsquare
Star Rating
(309)4.3 out of 5
Market Segments
Small-Business (53.0% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansLogRocket
Star Rating
(1,936)4.6 out of 5
Market Segments
Small-Business (62.3% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Hotjar | by Contentsquare excels in its Survey Builder, with a rating of 9.3, allowing for easy creation and distribution of surveys. In contrast, LogRocket's survey capabilities are rated lower, with users mentioning that the Question Types feature only scores 8.0, limiting customization options.
- Reviewers mention that Hotjar's Heat Maps feature is highly effective, scoring 9.3, which helps visualize user interactions on webpages. LogRocket, however, has a lower score of 8.5 for its heat mapping capabilities, leading some users to feel it lacks depth in visual analytics.
- G2 users highlight that LogRocket's Session Replay feature is robust, achieving a score of 9.4, which allows for detailed playback of user sessions. In comparison, Hotjar's session replay feature scores 9.0, with some users noting it could benefit from additional playback controls.
- Users on G2 report that Hotjar's Real-Time Monitoring feature is rated 9.1, providing immediate insights into user behavior. LogRocket's performance in this area is slightly lower at 8.8, with reviewers mentioning that it lacks some real-time capabilities that Hotjar offers.
- Reviewers mention that LogRocket shines in Error and Bug Tracking, scoring 9.1, which is crucial for developers. Hotjar, while effective, scores lower at 8.7, with users indicating that its bug tracking features are not as comprehensive.
- Users say that Hotjar's Custom Reports and Dashboards feature is rated 9.4, allowing for tailored analytics that meet specific business needs. LogRocket's equivalent feature scores 8.3, leading some users to feel it lacks flexibility in reporting.
Featured Products
Sponsored
StudentPulse
(1)
Digital Analytics
Visit Website
Sponsored
Kualitee
(165)
Digital Analytics
Visit Website
Sponsored
Shortcut
(165)
Digital Analytics
Visit Website
Pricing
Entry-Level Pricing
Hotjar | by Contentsquare
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
Free Trial
Hotjar | by Contentsquare
Free Trial is available
LogRocket
Free Trial is available
Ratings
Meets Requirements
8.7
242
8.9
1,684
Ease of Use
8.9
244
8.7
1,706
Ease of Setup
8.9
106
9.0
826
Ease of Admin
8.9
104
9.1
569
Quality of Support
8.5
167
8.9
1,088
Has the product been a good partner in doing business?
8.6
91
9.1
505
Product Direction (% positive)
8.2
237
8.9
1,635
Features by Category
Metrics
8.6
19
9.0
284
9.1
21
8.5
260
9.0
18
8.3
249
9.0
18
8.7
261
8.7
15
8.5
247
8.8
14
8.0
230
9.0
12
8.1
220
9.1
15
8.1
219
9.0
20
8.1
226
Reporting
Feature Not Available
8.7
268
9.3
14
8.0
235
Feature Not Available
8.1
237
8.0
15
8.0
230
8.7
14
8.0
220
8.6
12
8.2
222
9.1
16
8.3
238
Other
8.0
19
8.6
243
Feature Not Available
8.3
216
Feature Not Available
8.4
225
7.7
13
7.8
193
8.3
11
7.6
118
Feature Not Available
Feature Not Available
Feature Not Available
8.0
196
Administration
8.2
66
8.4
285
Feature Not Available
8.5
280
8.9
135
8.7
328
8.9
135
8.5
308
User Response Methods
8.8
44
|
Verified
Not enough data
8.8
38
|
Verified
Not enough data
8.8
13
Not enough data
8.8
23
Not enough data
8.2
28
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
34
|
Verified
Not enough data
9.1
13
Not enough data
Insights
8.8
49
|
Verified
Not enough data
8.6
36
|
Verified
Not enough data
8.4
37
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
User Behavior
9.0
62
|
Verified
8.9
970
|
Verified
8.9
63
|
Verified
8.8
955
|
Verified
8.4
42
|
Verified
7.9
848
|
Verified
A/B Testing
9.1
29
|
Verified
8.6
908
|
Verified
8.8
30
7.1
636
8.8
40
|
Verified
7.8
753
8.8
28
|
Verified
7.2
646
|
Verified
Visitor Information
7.4
38
|
Verified
8.7
1002
|
Verified
8.6
33
8.4
966
Product Analytics
Not enough data
7.7
300
Not enough data
8.2
338
Not enough data
7.5
304
Not enough data
7.5
297
Feature Not Available
7.3
296
Feature Not Available
7.3
275
Feature Not Available
Feature Not Available
Not enough data
7.7
289
Analytics
8.1
7
Not enough data
8.8
7
Not enough data
9.5
7
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Feature Not Available
Not enough data
Administration
8.3
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
Generative AI
Feature Not Available
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Bug Reporting
Not enough data
8.0
657
Not enough data
7.8
616
Not enough data
7.7
613
Bug Monitoring
Not enough data
8.4
723
Not enough data
8.5
756
Not enough data
7.8
726
Monitoring
Not enough data
8.4
339
Not enough data
8.6
353
Not enough data
8.7
355
Not enough data
7.4
294
Not enough data
8.0
300
Response
Not enough data
8.6
378
Not enough data
8.3
330
Not enough data
8.2
333
Performance
Not enough data
8.7
351
Not enough data
8.3
321
Functionality
Not enough data
7.9
294
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
284
Feedback Management
Feature Not Available
Not enough data
8.8
8
Not enough data
8.7
9
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
9.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.5
109
7.7
152
8.1
89
8.0
151
8.6
103
7.9
149
8.0
96
8.1
150
8.9
119
8.3
159
Reporting
9.3
146
8.5
173
9.0
139
9.4
180
8.6
120
8.9
165
7.8
101
8.0
156
Variation Testing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
52
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
8.1
124
Not enough data
8.4
130
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
96
Administration
Not enough data
8.7
103
Not enough data
8.7
101
Not enough data
8.9
111
Not enough data
8.8
107
Categories
Categories
Shared Categories
Hotjar | by Contentsquare and LogRocket are categorized as Product Analytics, Session Replay, Heatmap Tools, and Digital Analytics
Unique Categories
Hotjar | by Contentsquare is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), User Research, Software Testing, Survey, and E-Commerce Analytics
LogRocket is categorized as Bug Tracking, Mobile App Optimization, and Application Performance Monitoring (APM)
Reviews
Reviewers' Company Size
Hotjar | by Contentsquare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.2%
Computer Software
15.5%
Information Technology and Services
11.1%
Internet
10.1%
Retail
5.1%
Other
41.9%
Computer Software
29.2%
Information Technology and Services
13.2%
Financial Services
10.5%
Marketing and Advertising
2.5%
Insurance
2.0%
Other
42.5%
Most Helpful Reviews
Hotjar | by Contentsquare
Most Helpful Favorable Review
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Most Helpful Critical Review
Jennifer G.
Verified User in Libraries
I don't find it as intuitive as other applications. I also find the data obtained can be hard to understand.
LogRocket
Most Helpful Favorable Review
Sean H.
Verified User in Sports
LogRocket provides a foolproof method of being able to translate our customer service emails, which can sometimes be hard to decipher or unclear, into actionable changes to make with the product. It has helped identify poorly designed user flows and product...
Most Helpful Critical Review
Verified User in Management Consulting
The display is not good enough you cannot see all the users session in the bottom timeline bar so you cannot navigatewell
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Sean H.
Verified User in Sports
LogRocket provides a foolproof method of being able to translate our customer service emails, which can sometimes be hard to decipher or unclear, into actionable changes to make with the product. It has helped identify poorly designed user flows and product...
Jennifer G.
Verified User in Libraries
I don't find it as intuitive as other applications. I also find the data obtained can be hard to understand.
Verified User in Management Consulting
The display is not good enough you cannot see all the users session in the bottom timeline bar so you cannot navigatewell
Discussions
Is there a python/Node.js API Client for hotjar?
1 comment
AG
Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself...Read more
How is Hotjar different from Google Analytics?
1 comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
Is there a way to initialize Logrocket to update the user's name?
3 comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 comment
LD
What is your inquiry?Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
