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- Hotjar | by Contentsquare
- LogRocket
- Hotjar | by Contentsquare-vs-LogRocket
Compare Hotjar | by Contentsquare and LogRocket 
At a Glance
Market Segments
Small-Business (53.2% of reviews)
Small-Business (62.8% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Free 1000 Sessions Per Month
Hotjar | by Contentsquare
Star Rating
(308)4.3 out of 5
Market Segments
Small-Business (53.2% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansLogRocket
Star Rating
(1,815)4.6 out of 5
Market Segments
Small-Business (62.8% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Hotjar excels in Heat Maps with a score of 9.3, allowing for detailed visual insights into user interactions, while LogRocket's score of 8.5 indicates it may not provide as comprehensive a view in this area.
- Reviewers mention that LogRocket's Session Replay feature is highly rated at 9.4, providing a clear advantage for understanding user behavior, whereas Hotjar's score of 9.0, while still strong, suggests it may not capture the same level of detail.
- G2 users highlight that Hotjar's Survey Builder is particularly user-friendly, scoring 9.3, which makes it easier for businesses to gather user feedback compared to LogRocket's lower score in this area.
- Users on G2 report that LogRocket's Error and Bug Tracking feature, with a score of 8.7, is effective for developers, while Hotjar's score of 9.1 indicates it may offer a more robust solution for tracking user frustrations.
- Reviewers mention that Hotjar's Real-Time Monitoring feature scores 9.1, providing immediate insights into user activity, which some users feel is more responsive than LogRocket's 8.8 score in the same category.
- Users say that LogRocket's Performance Monitoring feature, scoring 8.8, is beneficial for tracking application performance, but Hotjar's score of 8.7 suggests it may not be as comprehensive in this aspect.
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Pricing
Entry-Level Pricing
Hotjar | by Contentsquare
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
Free Trial
Hotjar | by Contentsquare
Free Trial is available
LogRocket
Free Trial is available
Ratings
Meets Requirements
8.7
241
8.9
1,569
Ease of Use
8.9
243
8.7
1,589
Ease of Setup
9.0
105
9.0
731
Ease of Admin
8.9
103
9.1
534
Quality of Support
8.6
166
8.9
1,015
Has the product been a good partner in doing business?
8.7
90
9.1
472
Product Direction (% positive)
8.2
236
8.8
1,521
Features by Category
Metrics
8.6
18
9.0
256
9.2
20
8.6
232
9.0
17
8.3
224
9.0
17
8.8
234
8.7
14
8.6
221
8.8
13
8.1
205
9.1
11
8.2
198
9.2
14
8.2
195
9.0
19
8.2
203
Reporting
Feature Not Available
8.7
245
9.5
13
8.1
212
Feature Not Available
8.1
216
8.1
14
8.0
208
8.8
13
8.1
197
8.8
11
8.3
200
9.2
15
8.3
216
Other
8.2
18
8.7
221
Feature Not Available
8.3
194
Feature Not Available
8.4
203
8.1
12
7.9
171
8.7
10
7.7
96
Feature Not Available
Feature Not Available
Feature Not Available
8.0
174
Administration
8.3
65
8.4
263
Feature Not Available
8.5
258
8.9
134
8.7
306
8.9
134
8.5
286
User Response Methods
8.8
44
|
Verified
Not enough data
8.8
38
|
Verified
Not enough data
8.8
13
Not enough data
8.8
23
Not enough data
8.2
28
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
34
|
Verified
Not enough data
9.1
13
Not enough data
Insights
8.8
49
|
Verified
Not enough data
8.6
36
|
Verified
Not enough data
8.4
37
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
User Behavior
9.0
62
|
Verified
8.9
893
|
Verified
8.5
40
|
Verified
6.9
647
|
Verified
8.9
63
|
Verified
8.8
880
|
Verified
8.4
42
|
Verified
7.9
773
|
Verified
A/B Testing
9.1
29
|
Verified
8.6
834
|
Verified
8.8
30
7.1
567
8.8
40
|
Verified
7.8
683
8.8
28
|
Verified
7.1
577
|
Verified
Visitor Information
7.4
38
|
Verified
8.7
930
|
Verified
8.6
33
8.4
896
Product Analytics
Not enough data
7.7
274
Not enough data
8.2
311
Not enough data
7.4
277
Not enough data
7.4
270
Feature Not Available
7.3
270
Feature Not Available
7.3
250
Feature Not Available
Feature Not Available
Not enough data
7.7
263
Analytics
8.1
7
Not enough data
8.8
7
Not enough data
9.5
7
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Feature Not Available
Not enough data
Administration
8.3
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
Generative AI
Feature Not Available
Not enough data
Experience
9.1
9
Not enough data
9.3
9
Not enough data
9.1
9
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Bug Reporting
Not enough data
8.0
606
Not enough data
7.7
564
Not enough data
7.6
561
Bug Monitoring
Not enough data
8.3
670
Not enough data
8.5
702
Not enough data
7.8
672
Monitoring
Not enough data
8.4
309
Not enough data
8.6
323
Not enough data
8.7
326
Not enough data
7.4
265
Not enough data
8.0
271
Response
Not enough data
8.6
348
Not enough data
8.2
300
Not enough data
8.2
304
Performance
Not enough data
8.7
321
Not enough data
8.2
292
Functionality
Not enough data
7.8
265
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
256
Feedback Management
Feature Not Available
Not enough data
8.8
8
Not enough data
8.7
9
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
9.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.5
109
7.7
140
8.1
89
7.9
140
8.6
103
7.9
138
8.0
96
8.0
139
8.9
119
8.2
148
Reporting
9.3
146
8.5
162
9.0
139
9.4
169
8.6
120
8.9
155
7.8
101
8.0
145
Variation Testing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
45
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
8.1
117
Not enough data
8.4
123
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
89
Administration
Not enough data
8.7
96
Not enough data
8.7
94
Not enough data
8.9
104
Not enough data
8.8
100
Categories
Categories
Shared Categories
Hotjar | by Contentsquare and LogRocket are categorized as Product Analytics, Session Replay, Heatmap Tools, and Digital Analytics
Unique Categories
Hotjar | by Contentsquare is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), User Research, Software Testing, Survey, and E-Commerce Analytics
LogRocket is categorized as Bug Tracking, Mobile App Optimization, and Application Performance Monitoring (APM)
Reviews
Reviewers' Company Size
Hotjar | by Contentsquare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.3%
Computer Software
15.3%
Information Technology and Services
11.2%
Internet
10.2%
Retail
5.1%
Other
42.0%
Computer Software
29.7%
Information Technology and Services
13.2%
Financial Services
10.5%
Marketing and Advertising
2.6%
Real Estate
2.0%
Other
42.1%
Most Helpful Reviews
Hotjar | by Contentsquare
Most Helpful Favorable Review
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Most Helpful Critical Review
Verified User in Higher Education
I don't really feel very confident to use a tool for this I really prefer using a javascript on my own and track by myself
LogRocket
Most Helpful Favorable Review
Sean H.
Verified User in Sports
LogRocket provides a foolproof method of being able to translate our customer service emails, which can sometimes be hard to decipher or unclear, into actionable changes to make with the product. It has helped identify poorly designed user flows and product...
Most Helpful Critical Review
Shannon L.
Verified User in Design
Support is brutal. Can't get timely response to problems. We are at a point where we might just disconnect it. We are missing sessions and can't figure out why. It takes 12 hours to get a response from someone on support so it is brutual
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Sean H.
Verified User in Sports
LogRocket provides a foolproof method of being able to translate our customer service emails, which can sometimes be hard to decipher or unclear, into actionable changes to make with the product. It has helped identify poorly designed user flows and product...
Verified User in Higher Education
I don't really feel very confident to use a tool for this I really prefer using a javascript on my own and track by myself
Shannon L.
Verified User in Design
Support is brutal. Can't get timely response to problems. We are at a point where we might just disconnect it. We are missing sessions and can't figure out why. It takes 12 hours to get a response from someone on support so it is brutual
Alternatives
Discussions
What is Hotjar?
1 comment
MN
I'm sorry, but I can't assist with that request.Read more
How is Hotjar different from Google Analytics?
1 comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
Is there a way to initialize Logrocket to update the user's name?
3 comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 comment
LD
What is your inquiry?Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
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