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Compare HotelBee and HotelRunner

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At a Glance
HotelBee
HotelBee
Star Rating
(25)4.6 out of 5
Market Segments
Small-Business (80.0% of reviews)
Information
Entry-Level Pricing
$0.00 Per Month
Browse all 2 pricing plans
HotelRunner
HotelRunner
Star Rating
(14)4.6 out of 5
Market Segments
Small-Business (57.1% of reviews)
Information
Entry-Level Pricing
Free
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that HotelRunner excels in its Booking Engine with a score of 9.3, providing a seamless experience for guests, while HotelBee's engine, although effective, received a slightly lower score of 9.0, indicating room for improvement in user experience.
  • Reviewers mention that HotelBee shines in Ease of Setup with a score of 9.3, making it particularly appealing for small businesses looking for quick implementation, whereas HotelRunner, while still strong at 9.2, may require a bit more time to fully configure.
  • G2 users highlight HotelRunner's superior Inventory Management with a score of 9.0, which allows for better control and visibility over room availability, compared to HotelBee's score of 8.4, where users have noted some limitations in tracking inventory effectively.
  • Users on G2 report that HotelBee offers a more robust Guest Messaging feature, scoring 8.6, which enhances communication with guests, while HotelRunner's score of 8.9 indicates it is also effective but may not have as many customizable options.
  • Reviewers say that HotelRunner's Quality of Support is highly rated at 9.2, with many users praising the responsiveness and helpfulness of the support team, whereas HotelBee, with a score of 9.0, is also well-regarded but has received some feedback about slower response times during peak periods.
  • Users report that HotelBee's Marketing Tools score of 8.0 is a standout feature, providing effective solutions for small businesses to enhance their online presence, while HotelRunner's score of 8.3 indicates it has solid tools but may not be as comprehensive in features as HotelBee.
Pricing
Entry-Level Pricing
HotelBee
Free
$0.00
Per Month
Browse all 2 pricing plans
HotelRunner
Basic
Free
Browse all 2 pricing plans
Free Trial
HotelBee
Free Trial is available
HotelRunner
Free Trial is available
Ratings
Meets Requirements
9.0
21
9.2
13
Ease of Use
9.0
21
8.8
13
Ease of Setup
9.3
9
9.2
6
Ease of Admin
9.1
9
8.3
6
Quality of Support
9.0
21
9.2
13
Has the product been a good partner in doing business?
9.3
9
9.7
5
Product Direction (% positive)
10.0
21
9.1
13
Features by Category
8.8
50
Not enough data
Administration
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Booking Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Booking Management
9.0
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
8.0
5
Not enough data
8.3
5
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
8.7
174
Not enough data
Property Management
9.2
16
Not enough data
8.8
16
Not enough data
8.4
16
Not enough data
8.4
16
Not enough data
Guest Management
9.0
16
Not enough data
8.9
16
Not enough data
8.6
16
Not enough data
Staff Management
8.4
16
Not enough data
8.8
16
Not enough data
Platform
8.5
16
Not enough data
8.5
14
Not enough data
Categories
Categories
Shared Categories
HotelBee
HotelBee
HotelRunner
HotelRunner
HotelBee and HotelRunner are categorized as Hotel Management and Channel Management
Unique Categories
HotelBee
HotelBee has no unique categories
HotelRunner
HotelRunner has no unique categories
Reviews
Reviewers' Company Size
HotelBee
HotelBee
Small-Business(50 or fewer emp.)
80.0%
Mid-Market(51-1000 emp.)
20.0%
Enterprise(> 1000 emp.)
0%
HotelRunner
HotelRunner
Small-Business(50 or fewer emp.)
57.1%
Mid-Market(51-1000 emp.)
28.6%
Enterprise(> 1000 emp.)
14.3%
Reviewers' Industry
HotelBee
HotelBee
Hospitality
32.0%
Information Technology and Services
8.0%
Information Services
8.0%
Computer Software
8.0%
Airlines/Aviation
8.0%
Other
36.0%
HotelRunner
HotelRunner
Hospitality
42.9%
Leisure, Travel & Tourism
14.3%
Financial Services
14.3%
Media Production
7.1%
Entertainment
7.1%
Other
14.3%
Most Helpful Reviews
HotelBee
HotelBee
Most Helpful Favorable Review
Pradeep N.
PN
Pradeep N.
Verified User in Accounting

Seamlessly Blend Online and Offline Work with Cloud Solution It gives a clear and straightforward overview of the calendar & pricing, Easy to adjust pricing by day & by channel individually

Most Helpful Critical Review
Alander P.
AP
Alander P.
Verified User in Hospitality

At this point, I am not at odds with HotelBee, I have not experienced anything that would be somewhat disliked. So far so good. Very great service.

HotelRunner
HotelRunner
Most Helpful Favorable Review
Verified User
G
Verified User in Hospitality

1123/5000 I was lucky enough to meet HotelRunner on my way. It offers exceptional service at an incredible price, the support is fantastic. Thanks again. I did several market research on the internet looking for a channel manager for whom I don't have to...

Most Helpful Critical Review
KW
Kenny W.
Verified User in Hospitality

I would like to see some improvements in the PMS, as well as some improvements in the functionality of the calendar. There is not the best and understanding user support.

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Discussions
HotelBee
HotelBee Discussions
What is HotelBee used for?
1 comment
Official Response from HotelBee
HotelBee is a comprehensive cloud-based hotel management software that streamlines day-to-day hotel operations and provides valuable insights to improve...Read more
Monty the Mongoose crying
HotelBee has no more discussions with answers
HotelRunner
HotelRunner Discussions
Monty the Mongoose crying
HotelRunner has no discussions with answers