Compare Homebase and When I Work 
At a Glance
Market Segments
Small-Business (83.2% of reviews)
Small-Business (58.2% of reviews)
Entry-Level Pricing
Free 1 Location
$1.50 1 user Per Month
Homebase
Star Rating
(128)4.2 out of 5
Market Segments
Small-Business (83.2% of reviews)
Entry-Level Pricing
Free 1 Location
Browse all 5 pricing plansWhen I Work
Star Rating
(291)4.3 out of 5
Market Segments
Small-Business (58.2% of reviews)
Entry-Level Pricing
$1.50 1 user Per Month
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "When I Work" excels in "Time Tracking" with a score of 9.1, highlighting its ease of completing timesheets and tracking time to project/task, while "Homebase" also performs well but slightly lower at 9.4 for "Time & Attendance Tracking".
- Reviewers mention that "When I Work" offers superior "Shift Scheduling" capabilities, scoring 9.1, which users appreciate for its intuitive interface, compared to "Homebase" which scores 9.4 but lacks some of the advanced features that "When I Work" provides.
- G2 users indicate that "When I Work" has a more robust "User, Role, and Access Management" system with a score of 8.5, while "Homebase" impresses with a perfect score of 10.0, suggesting it offers more flexibility and control over user permissions.
- Reviewers say that "When I Work" shines in "Automation" with a score of 8.4, particularly in automated reminders and workflow management, whereas "Homebase" falls short at 6.9, indicating less effective automation features.
- Users on G2 highlight that "When I Work" provides a better "Dashboard" experience with a score of 9.0, allowing for easier data visualization, while "Homebase" scores 7.1, suggesting a less user-friendly dashboard interface.
- Users report that "Homebase" offers a free entry-level price, making it more accessible for small businesses, while "When I Work" starts at $1.50, which some users feel is a barrier for entry despite its higher overall ratings in several key areas.
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Pricing
Entry-Level Pricing
Homebase
Basic
Free
1 Location
Get started with Homebase and set up a new team.
- Up to 20 employees
- Basic scheduling
- Basic time tracking
When I Work
Essentials
$1.50
1 user Per Month
When I Work employee scheduling
Who uses Essentials?
Workplaces that need to save time with better productivity and flexibility from an easy-to-use employee-focused scheduling platform.
ShiftOS™
Standard Scheduling
Team Messaging
- ShiftOS™
- Standard Scheduling
Free Trial
Homebase
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
8.5
111
8.7
243
Ease of Use
8.8
113
8.6
246
Ease of Setup
8.7
56
8.6
113
Ease of Admin
8.9
54
8.6
114
Quality of Support
8.3
85
8.3
192
Has the product been a good partner in doing business?
8.5
52
8.5
108
Product Direction (% positive)
8.1
109
8.8
232
Features by Category
Employee Self Service
7.2
6
Not enough data
6.0
7
Not enough data
6.7
8
Not enough data
Administration
8.3
8
Not enough data
5.0
9
Not enough data
6.4
7
Not enough data
4.7
5
Not enough data
5.3
6
Not enough data
4.7
6
Not enough data
6.0
8
Not enough data
5.0
7
Not enough data
5.0
7
Not enough data
Taxes
6.2
7
Not enough data
6.2
7
Not enough data
6.2
7
Not enough data
Integration
6.4
6
Not enough data
6.9
9
Not enough data
5.8
6
Not enough data
6.4
7
Not enough data
Platform
7.3
8
Not enough data
7.2
9
Not enough data
7.4
9
Not enough data
7.6
9
Not enough data
Automation
6.7
16
7.4
9
Logistics
6.7
20
7.2
9
7.1
19
6.7
9
6.4
16
7.8
9
Management
7.1
21
7.2
9
7.4
21
7.4
9
6.6
19
8.0
9
7.7
21
9.2
8
7.8
21
8.1
9
8.5
21
8.1
9
7.6
20
8.1
9
Monitoring
7.8
15
8.0
9
7.9
14
8.0
9
6.9
14
8.0
9
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.3
33
7.7
33
7.4
34
9.0
45
7.7
35
8.7
45
Platform Content
7.3
32
8.5
34
6.7
20
8.0
18
6.4
19
Feature Not Available
Platform Additional Functionality
6.6
22
7.4
25
7.9
32
8.8
42
7.1
25
7.9
26
7.3
23
8.8
29
7.4
21
8.7
29
Time Tracking
Not enough data
9.0
75
Not enough data
8.8
64
Not enough data
9.2
49
Client Invoicing
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.2
31
Mobile Time Tracking
Not enough data
9.1
70
Administration
Not enough data
8.5
47
Not enough data
8.9
64
Not enough data
8.9
71
Not enough data
8.7
44
Not enough data
8.8
66
Platform
Not enough data
8.5
50
Not enough data
8.6
40
Not enough data
8.7
42
Not enough data
8.9
72
Not enough data
9.0
67
Not enough data
7.9
44
Platform
9.2
6
7.9
49
Not enough data
7.2
13
Not enough data
8.2
30
10.0
7
8.5
54
9.8
7
8.9
55
9.8
7
8.5
54
Not enough data
7.9
39
9.8
7
8.5
54
Workforce Management Platform Features
8.1
6
8.3
55
9.5
7
9.1
86
9.5
7
9.0
79
9.5
7
8.9
77
Not enough data
8.1
52
Not enough data
7.9
52
Not enough data
8.0
48
9.8
7
8.6
67
10.0
7
8.7
81
10.0
6
8.3
79
Categories
Categories
Shared Categories
Homebase and When I Work are categorized as Time & Attendance, Employee Scheduling, and Workforce Management
Unique Categories
Homebase is categorized as Restaurant Scheduling and Payroll
When I Work is categorized as Time Tracking
Reviews
Reviewers' Company Size
Homebase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Food & Beverages
15.2%
Retail
12.0%
Restaurants
10.4%
Hospitality
6.4%
Consumer Services
6.4%
Other
49.6%
Hospital & Health Care
9.8%
Retail
7.0%
Food & Beverages
6.3%
Hospitality
5.6%
Consumer Services
5.3%
Other
66.0%
Most Helpful Reviews
Homebase
Most Helpful Favorable Review
Verified User in Restaurants
The ease of the use, they’re always adding new updates on the app
Most Helpful Critical Review
Bibi n.
Verified User in Retail
that you can't publish one shift at the time, and that's it's expensive compared to Wheniwork. Also calendar i showing from wed thru wed makes no sense. and weird errrors happening on site. It keeps loggin out. when clicking thru site, it's slow.
When I Work
Most Helpful Favorable Review
Verified User in Entertainment
Easy to add remove and modify employees in various positions or departments and changes to schedules
Most Helpful Critical Review
Roger J.
Verified User in Retail
The GPS tracker used for clocking in and clocking out. It's highly inaccurate and can reflect on your hours because of it
Verified User in Restaurants
The ease of the use, they’re always adding new updates on the app
Verified User in Entertainment
Easy to add remove and modify employees in various positions or departments and changes to schedules
Bibi n.
Verified User in Retail
that you can't publish one shift at the time, and that's it's expensive compared to Wheniwork. Also calendar i showing from wed thru wed makes no sense. and weird errrors happening on site. It keeps loggin out. when clicking thru site, it's slow.
Roger J.
Verified User in Retail
The GPS tracker used for clocking in and clocking out. It's highly inaccurate and can reflect on your hours because of it
Discussions
What is homebase software?
1 comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
Is Homebase legit?
1 comment
Official Response from Homebase
Yes. Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and...Read more
How does Homebase app work?
1 comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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