Compare Homebase and HotSchedules 
At a Glance
Market Segments
Small-Business (83.2% of reviews)
Mid-Market (47.5% of reviews)
Entry-Level Pricing
Free 1 Location
No pricing available
Homebase
Star Rating
(128)4.2 out of 5
Market Segments
Small-Business (83.2% of reviews)
Entry-Level Pricing
Free 1 Location
Browse all 5 pricing plansHotSchedules
Star Rating
(104)4.3 out of 5
Market Segments
Mid-Market (47.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about HotSchedulesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HotSchedules excels in "Shift Scheduling" with a score of 9.4, making it a preferred choice for businesses that require efficient and flexible scheduling solutions. In contrast, Homebase also offers strong scheduling features but falls slightly behind with a score of 7.5.
- Reviewers mention that HotSchedules provides superior "Time & Attendance Tracking" with a score of 9.4, which is crucial for businesses needing accurate labor management. Homebase, while effective, has a lower score of 6.3 in this area, indicating potential gaps in functionality.
- G2 users highlight that HotSchedules has a robust "Mobile Shift Scheduling" feature, scoring a perfect 10.0, which allows employees to manage their shifts on-the-go. Homebase also offers mobile capabilities but scores 7.5, suggesting that HotSchedules may provide a more seamless mobile experience.
- Users on G2 report that HotSchedules' "Self-Service Capabilities" are highly rated at 9.7, enabling employees to manage their own schedules and requests efficiently. Homebase also offers self-service features but with a lower score of 8.0, indicating that HotSchedules may provide a more user-friendly interface.
- Reviewers mention that HotSchedules shines in "Performance" with a score of 9.3, reflecting its reliability and effectiveness in workforce management. Homebase, while still competent, has a lower performance score of 7.3, which may affect user satisfaction.
- Users say that HotSchedules' "Dashboard" feature is rated at 9.7, providing comprehensive insights and analytics for better decision-making. Homebase's dashboard, however, scores only 7.1, suggesting that users may find HotSchedules' reporting tools more beneficial for tracking performance metrics.
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Pricing
Entry-Level Pricing
Homebase
Basic
Free
1 Location
Get started with Homebase and set up a new team.
- Up to 20 employees
- Basic scheduling
- Basic time tracking
HotSchedules
No pricing availableFree Trial
Homebase
Free Trial is available
HotSchedules
Free Trial is available
Ratings
Meets Requirements
8.5
111
9.0
88
Ease of Use
8.8
113
8.7
88
Ease of Setup
8.7
56
7.7
13
Ease of Admin
8.9
54
7.6
14
Quality of Support
8.3
85
8.1
69
Has the product been a good partner in doing business?
8.5
52
7.5
12
Product Direction (% positive)
8.1
109
8.5
84
Features by Category
Employee Self Service
7.2
6
Not enough data
6.0
7
Not enough data
6.7
8
Not enough data
Administration
8.3
8
Not enough data
5.0
9
Not enough data
6.4
7
Not enough data
4.7
5
Not enough data
5.3
6
Not enough data
4.7
6
Not enough data
6.0
8
Not enough data
5.0
7
Not enough data
5.0
7
Not enough data
Taxes
6.2
7
Not enough data
6.2
7
Not enough data
6.2
7
Not enough data
Integration
6.4
6
Not enough data
6.9
9
Not enough data
5.8
6
Not enough data
6.4
7
Not enough data
Platform
7.3
8
Not enough data
7.2
9
Not enough data
7.4
9
Not enough data
7.6
9
Not enough data
Automation
6.7
16
Not enough data
Logistics
6.7
20
Not enough data
7.1
19
Not enough data
6.4
16
Not enough data
Management
7.1
21
Not enough data
7.4
21
Not enough data
6.6
19
Not enough data
7.7
21
Not enough data
7.8
21
Not enough data
8.5
21
Not enough data
7.6
20
Not enough data
Monitoring
7.8
15
Not enough data
7.9
14
Not enough data
6.9
14
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.3
33
Not enough data
7.4
34
9.7
5
7.7
35
9.3
5
Platform Content
7.3
32
Not enough data
6.7
20
Not enough data
6.4
19
Not enough data
Platform Additional Functionality
6.6
22
Not enough data
7.9
32
9.3
5
7.1
25
Not enough data
7.3
23
Not enough data
7.4
21
Not enough data
Platform
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
9.8
7
Not enough data
9.8
7
Not enough data
Not enough data
Not enough data
9.8
7
Not enough data
Workforce Management Platform Features
8.1
6
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.8
7
Not enough data
10.0
7
Not enough data
10.0
6
Not enough data
Categories
Categories
Shared Categories
Homebase and HotSchedules are categorized as Restaurant Scheduling, Time & Attendance, Employee Scheduling, and Workforce Management
Reviews
Reviewers' Company Size
Homebase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HotSchedules
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Food & Beverages
15.2%
Retail
12.0%
Restaurants
10.4%
Hospitality
6.4%
Consumer Services
6.4%
Other
49.6%
Restaurants
33.7%
Food & Beverages
27.7%
Hospitality
8.9%
Health, Wellness and Fitness
4.0%
Entertainment
4.0%
Other
21.8%
Most Helpful Reviews
Homebase
Most Helpful Favorable Review
Melody F.
Verified User in Retail
Homebase is easy to use and manages all aspects of my teams scheduling, time tracking, and PTO. It automatically notifies my team members of scheduled shifts, and texts reminders for shift start times.
Most Helpful Critical Review
Justin B.
Verified User in Arts and Crafts
They were very helpful and interested in my needs prior to signing me up and now that we paid and signed up, its all crickets on their end, They have not replied to multiple customer service requests i've made.
HotSchedules
Most Helpful Favorable Review
Verified User in Hospitality
Email notifications. Shift pick up and drops are easy to use.
Most Helpful Critical Review
Verified User in Restaurants
I dislike that the app costs money for employees, and the interface isn’t clear. There’s a lot of clicking around to see clear cut scheduling
Melody F.
Verified User in Retail
Homebase is easy to use and manages all aspects of my teams scheduling, time tracking, and PTO. It automatically notifies my team members of scheduled shifts, and texts reminders for shift start times.
Verified User in Hospitality
Email notifications. Shift pick up and drops are easy to use.
Justin B.
Verified User in Arts and Crafts
They were very helpful and interested in my needs prior to signing me up and now that we paid and signed up, its all crickets on their end, They have not replied to multiple customer service requests i've made.
Verified User in Restaurants
I dislike that the app costs money for employees, and the interface isn’t clear. There’s a lot of clicking around to see clear cut scheduling
Discussions
What is homebase software?
1 comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
Is Homebase legit?
1 comment
Official Response from Homebase
Yes. Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and...Read more
How does Homebase app work?
1 comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
HotSchedules has no discussions with answers
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