Compare Holded and Zoho CRM 
At a Glance
Market Segments
Small-Business (85.0% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
€0.00
Free
Holded
Star Rating
(21)4.2 out of 5
Market Segments
Small-Business (85.0% of reviews)
Entry-Level Pricing
€0.00
Browse all 4 pricing plansZoho CRM
Star Rating
(2,735)4.1 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
Free
Free Trial is available
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Holded vs Zoho CRM
When assessing the two solutions, reviewers found Holded easier to use, set up, and administer. Reviewers also preferred doing business with Holded overall.
- Reviewers felt that Zoho CRM meets the needs of their business better than Holded.
- When comparing quality of ongoing product support, reviewers felt that Zoho CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Holded over Zoho CRM.
Pricing
Entry-Level Pricing
Holded
Free
€0.00
Get started with Holded
- 30 invoices per year
- 5 free scans per year
- 1 user + accountant
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Holded
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.3
17
8.4
2,318
Ease of Use
8.7
17
8.2
2,327
Ease of Setup
8.1
9
7.8
1,055
Ease of Admin
8.3
8
8.0
971
Quality of Support
7.5
17
7.6
2,119
Has the product been a good partner in doing business?
8.5
8
8.0
949
Product Direction (% positive)
8.6
17
7.9
2,254
Features by Category
Sales Force Automation
Not enough data
8.5
1503
|
Verified
Not enough data
8.2
762
|
Verified
Not enough data
8.1
1427
|
Verified
Not enough data
8.1
1511
|
Verified
Not enough data
7.7
1078
|
Verified
Not enough data
8.3
559
|
Verified
Not enough data
7.9
1107
|
Verified
Not enough data
7.9
1094
|
Verified
Not enough data
8.2
1209
|
Verified
Marketing Automation
Not enough data
8.0
1229
|
Verified
Not enough data
7.9
1192
|
Verified
Not enough data
8.3
1405
|
Verified
Not enough data
7.9
1022
|
Verified
Customer Support
Not enough data
8.0
1092
|
Verified
Not enough data
7.8
1095
|
Verified
Not enough data
7.9
1129
|
Verified
Not enough data
7.7
967
|
Verified
Not enough data
8.0
1008
|
Verified
Reporting & Analytics
Not enough data
8.1
1388
|
Verified
Not enough data
8.1
1445
|
Verified
Not enough data
8.0
946
|
Verified
Mobile & Social
Not enough data
8.0
978
|
Verified
Not enough data
8.0
990
|
Verified
Not enough data
7.9
1094
|
Verified
Platform
Not enough data
8.0
736
|
Verified
Not enough data
8.1
712
|
Verified
Not enough data
8.4
742
|
Verified
Not enough data
8.0
536
|
Verified
Not enough data
7.7
439
|
Verified
Not enough data
8.0
610
|
Verified
Not enough data
8.3
728
|
Verified
Not enough data
8.0
558
|
Verified
Integration
Not enough data
8.3
553
|
Verified
Not enough data
8.0
536
|
Verified
Not enough data
7.9
505
|
Verified
Generative AI
Not enough data
Feature Not Available
Configuration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
42
Not enough data
8.2
39
Not enough data
8.4
43
Not enough data
8.4
45
Pricing
Not enough data
8.1
44
Not enough data
7.7
39
Not enough data
8.0
38
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.6
39
Quoting
Not enough data
8.3
41
Not enough data
8.2
36
Not enough data
8.1
37
Not enough data
8.3
36
Not enough data
8.0
40
Not enough data
8.4
37
Admin
Not enough data
8.1
68
Not enough data
7.5
63
Not enough data
8.0
66
Not enough data
8.1
63
Channels
Not enough data
8.0
42
Not enough data
8.0
40
Not enough data
7.4
38
Not enough data
8.0
35
Platform
Not enough data
8.3
68
Not enough data
7.9
63
Not enough data
7.6
57
Not enough data
8.3
69
Not enough data
8.4
68
Not enough data
8.3
70
General Ledger
8.5
13
Not enough data
8.1
13
Not enough data
8.3
12
Not enough data
Accounts Receivable
8.5
13
Not enough data
8.8
13
Not enough data
8.7
13
Not enough data
Accounts Payable
8.6
12
Not enough data
8.6
14
Not enough data
8.6
11
Not enough data
Other Functionality
8.3
12
Not enough data
8.6
12
Not enough data
8.1
12
Not enough data
7.7
11
Not enough data
8.8
11
Not enough data
8.8
12
Not enough data
8.7
10
Not enough data
8.9
9
Not enough data
Reporting & Analytics
8.7
13
Not enough data
8.7
14
Not enough data
8.6
13
Not enough data
9.1
13
Not enough data
Platform
8.7
14
Not enough data
8.6
12
Not enough data
9.0
13
Not enough data
9.2
11
Not enough data
8.7
14
Not enough data
9.0
13
Not enough data
Integration
9.0
12
Not enough data
8.3
11
Not enough data
8.8
13
Not enough data
Cash Flow
9.0
10
Not enough data
9.1
11
Not enough data
8.8
11
Not enough data
Budgeting & Forecasting
8.6
13
Not enough data
8.8
11
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
Revenue
8.8
11
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
Payroll
9.2
6
Not enough data
9.4
6
Not enough data
8.8
7
Not enough data
9.4
6
Not enough data
AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Applications - Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Competition
Not enough data
8.7
57
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.5
54
|
Verified
Not enough data
7.9
17
Integrations
Not enough data
8.9
60
|
Verified
Not enough data
8.7
58
Not enough data
8.7
44
Platform
Not enough data
8.8
64
|
Verified
Not enough data
8.9
63
|
Verified
Not enough data
8.8
57
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
8.8
62
|
Verified
Employee Features
Not enough data
8.9
65
|
Verified
Not enough data
8.8
67
|
Verified
Not enough data
8.9
67
|
Verified
Lead Facilitation
Not enough data
8.4
64
Not enough data
8.7
65
Not enough data
8.7
65
Not enough data
8.8
65
Organization
Not enough data
8.6
66
Not enough data
8.3
65
Not enough data
8.5
65
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
67
Sales Analysis
Not enough data
8.4
61
Not enough data
8.5
65
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.8
113
Not enough data
8.8
111
Not enough data
8.2
101
Not enough data
8.1
96
Not enough data
8.9
109
Not enough data
8.8
109
Not enough data
8.4
104
Repeatability and Reportability
Not enough data
8.4
101
Not enough data
8.5
105
Not enough data
8.6
99
Not enough data
8.1
95
Not enough data
8.0
78
AI and Automation
Not enough data
8.5
103
Not enough data
8.6
102
Not enough data
8.4
98
Not enough data
8.2
90
Not enough data
8.0
84
Generative AI
Not enough data
Feature Not Available
Customer Requirements
Not enough data
8.1
36
Not enough data
8.1
35
Not enough data
8.2
37
Contracts
Not enough data
8.1
35
Not enough data
7.9
32
Not enough data
8.1
35
Revenue
Not enough data
8.5
36
Not enough data
8.3
35
Not enough data
8.4
33
Invoice Generation
7.7
10
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
Invoice Processing
9.3
7
Not enough data
8.3
8
Not enough data
8.3
9
Not enough data
7.8
9
Not enough data
Analytics
8.2
10
Not enough data
8.1
8
Not enough data
9.2
8
Not enough data
8.1
9
Not enough data
Integration
7.8
9
Not enough data
7.8
10
Not enough data
7.7
10
Not enough data
8.1
9
Not enough data
Platform Basics
Not enough data
8.5
79
Not enough data
8.6
74
Not enough data
8.6
78
Not enough data
8.5
70
Not enough data
8.8
37
Content
Not enough data
8.9
65
Not enough data
8.7
62
Not enough data
8.5
62
Not enough data
8.7
63
Not enough data
8.6
61
Collaboration
Not enough data
8.7
62
Not enough data
8.5
64
Not enough data
9.0
66
Not enough data
8.9
69
Not enough data
8.6
63
Not enough data
8.7
61
Bill Generation
8.5
8
Not enough data
8.3
8
Not enough data
9.0
7
Not enough data
Bill Processing
9.0
8
Not enough data
8.6
6
Not enough data
9.2
8
Not enough data
Integration
9.4
6
Not enough data
9.0
8
Not enough data
8.8
7
Not enough data
Data Sourcing
Not enough data
8.1
104
Not enough data
8.3
108
Not enough data
8.2
102
Not enough data
8.5
113
Not enough data
8.4
104
Predictive Analytics
Not enough data
8.5
105
Not enough data
8.2
98
Not enough data
8.0
85
Not enough data
8.1
91
Sales Management
Not enough data
8.3
111
Not enough data
8.2
90
Not enough data
8.4
104
Not enough data
8.6
111
Analytics
Not enough data
8.2
98
Not enough data
8.3
104
Not enough data
8.3
105
Customizations
Not enough data
8.7
109
Not enough data
8.7
107
Not enough data
8.7
107
Not enough data
8.7
103
Not enough data
8.5
108
Generative AI
Not enough data
Feature Not Available
Incentives
Not enough data
8.2
122
|
Verified
Not enough data
8.3
129
|
Verified
Not enough data
8.0
121
|
Verified
Not enough data
8.4
130
|
Verified
Personalization
Not enough data
8.5
146
|
Verified
Not enough data
8.5
147
|
Verified
Not enough data
8.5
153
|
Verified
Not enough data
8.3
140
|
Verified
Administrative
Not enough data
8.4
139
|
Verified
Not enough data
8.4
142
|
Verified
Not enough data
8.3
131
Categories
Categories
Shared Categories
Holded and Zoho CRM share no categories
Unique Categories
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Quote Management, Email Tracking, Sales Gamification, Sales Performance Management, CRM, CPQ, and Sales Platforms
Reviews
Reviewers' Company Size
Holded
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
25.0%
Transportation/Trucking/Railroad
5.0%
Real Estate
5.0%
Program Development
5.0%
Outsourcing/Offshoring
5.0%
Other
55.0%
Information Technology and Services
16.6%
Computer Software
9.9%
Marketing and Advertising
9.1%
Real Estate
3.6%
Financial Services
3.5%
Other
57.4%
Most Helpful Reviews
Holded
Most Helpful Favorable Review
Lowin G.
Verified User in Marketing and Advertising
It is a perfect tool for those who have been managing a large business organization for years and need to have a more orderly system is also perfect for entrepreneurs who are starting a new project has very useful tools that allow you to see in graphs go...
Most Helpful Critical Review
Verified User in Information Technology and Services
it is time consuming to use the most relevant features (sicro with banks, manage payroll, upload invoices...)
Zoho CRM
Most Helpful Favorable Review
Danealle M.
Verified User in Insurance
1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...
Most Helpful Critical Review
Verified User in Real Estate
Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...
Lowin G.
Verified User in Marketing and Advertising
It is a perfect tool for those who have been managing a large business organization for years and need to have a more orderly system is also perfect for entrepreneurs who are starting a new project has very useful tools that allow you to see in graphs go...
Danealle M.
Verified User in Insurance
1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...
Verified User in Information Technology and Services
it is time consuming to use the most relevant features (sicro with banks, manage payroll, upload invoices...)
Verified User in Real Estate
Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...
Alternatives
Discussions
I like this apk for Android Holded expands our development
22 comments
JB
The text is a promotional message encouraging readers to visit a website for Mini Militia Maps.Read more
How can I change the graphics that show my sales?
6 comments
AB
I've tried it out, but it doesn't appear to have much of an impact on gaming. I also use a 3080.
When the only window active is WMR home, Desktop Window...Read more
I would like to know if there is any way I can contact technical support directly by call
3 comments
JA
Yes, try contact on holded.com
Also, If you use an Android device, put one of the best Android antivirus apps on it to protect it from corrupted apps and...Read more
What have you found better than ZOHO
5 comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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