Odoo ERP Reviews & Product Details

I like the simplicity of Odoo ERP and that it offers everything out of the box. We are trying to do everything in Odoo ERP to avoid system breaks. The integration of the Odoo Newsletter Tool has saved us a lot of manual work in synchronizing contact data. The export for the tax advisor and our internal evaluations is absolutely trouble-free, although it was initially a challenge to assign everything correctly. The simple display and the many possibilities of Odoo ERP make you super hyped at first, as they can increase productivity when you realize that less is often more. Review collected by and hosted on G2.com.

Instructions for country-specifics are often hard to find. Often, you only find a simple solution after working on it for a long time, and at the beginning, you don't work very smart. Review collected by and hosted on G2.com.

One of the best features of Odoo ERP is its flexibility and modularity. It allows businesses to tailor the system to their unique needs, whether it's for accounting, sales, inventory, or CRM, by selecting only the modules they require. This scalability makes it an ideal choice for growing businesses. Additionally, Odoo's user-friendly interface and seamless integration capabilities with other tools and systems make it a powerful all-in-one solution. Review collected by and hosted on G2.com.

One challenge with Odoo ERP is its complexity during initial setup and configuration, especially for businesses with specific or unique needs. The system offers extensive customization options, which can be overwhelming for users without technical expertise. Additionally, while Odoo provides a lot of functionality out of the box, certain advanced features may require additional development work or third-party apps, which could increase costs and implementation time. Some users also report occasional performance issues when dealing with large amounts of data or complex processes. Review collected by and hosted on G2.com.

What I like most about Odoo is that everything is in one place. I can manage accounting, sales, products, and even employees without having to use multiple programs. Review collected by and hosted on G2.com.

What I don't like about Odoo is that sometimes some things don't work as they should or feel incomplete. There are features that could be easier to use. I've also noticed that some updates bring new bugs or change things without much notice. Review collected by and hosted on G2.com.

Clean, modern interface that is easy to use

Well-laid-out design compared to legacy ERPs

Large application ecosystem for added functionality

Open API allows customization and third-party integrations Review collected by and hosted on G2.com.

Implementation and training quality is poor Out-of-the-box functionality lacks depth in core ERP areas Very limited EDI capabilities Shipping and receiving features are underdeveloped Pricing formulas are overly basic Feels more like a framework than a finished ERP Implementation Experience: Odoo could not support customer shipping accounts, which is a standard ERP feature. We were forced to build a third-party shipping integration using the open API. This took roughly three months and cost thousands of dollars for functionality commonly included in other ERP systems. Response times from account management and implementation teams were slow, and staff turnover was an issue. Over a year-long implementation (partly due to internal factors), we went through three different implementation resources, which caused delays and rework. Overall: Odoo has potential due to its UI and flexibility, but it requires significant customization, third-party development, and internal effort to reach enterprise-level functionality. Best suited for companies with strong internal technical resources and realistic expectations about implementation effort. Review collected by and hosted on G2.com.

I appreciate that Odoo ERP is extremely modular and flexible, enabling businesses to begin with just a few applications and add more as their needs evolve. The user-friendly interface, automation capabilities, and smooth integration between modules contribute to efficient workflows. The customization options are robust, and the system is able to scale alongside business growth without becoming unnecessarily complicated. Review collected by and hosted on G2.com.

I appreciate that Odoo ERP is extremely modular and flexible, enabling businesses to begin with just a few applications and add more as their needs evolve. The user-friendly interface, automation capabilities, and smooth integration between modules contribute to efficient workflows. The customisation options are robust, and the system is able to scale alongside business growth without becoming unnecessarily complicated. Review collected by and hosted on G2.com.

Odoo ERP itself is powerful, flexible, and integrates sales, accounting, inventory, and workflows into a single platform. Navigation is smooth once set up, and the range of modules provides strong value for money compared to other ERP solutions. When it works, it simplifies processes and offers a unified system that can scale with your business. Review collected by and hosted on G2.com.

The customer support and sales practices are unacceptable. I was sold Odoo.sh with written assurances of free migration, only to learn after paying that my database version was unsupported. For months, I had no access to what I paid for, with no proactive remedy. I was bounced between departments, promises of credits went unfulfilled, and executive escalation requests were ignored. The product is strong, but Odoo’s accountability, transparency, and support are the worst I’ve experienced. Review collected by and hosted on G2.com.

I don’t really know where to start. When we first looked at ERP systems, we thought about going with dynamics or Oracle, but the price was too high. Then we looked at Odoo, and honestly, our first thought was that it was too cheap and maybe it would not deliver what we needed. But we were surprised because it did much more than expected and worked really well for us.

The implementation was very detailed. Odoo gave us a proper project management team who listened carefully to our needs and also suggested ways to improve our workflows. They did not just copy our business into the system, they actually showed us better ways of working. The team we worked with was basically three main people: Furat Abdel Majed, Mostafa Essam, and Sharif Elshiwihy. Furat and Mostafa guided us step by step during implementation and prepared our company very well. Mostafa Essam worked closely with us to understand our business step by step. He was very methodical and calm in his approach, which gave us a lot of trust that the project was in safe hands. Mostafa also had a very good balance between listening to what we wanted and advising us on better ways to set things up in Odoo. He was not just following instructions; he actually helped us improve our workflows and find smarter ways to work. That type of guidance made the implementation stronger and more future-proof. I am a power engineering student that graduated from one of the toughest universities in eruope that had insanely good teachers, and I found Mostafa's teachings during the tutorials and workshops really really good and clear.After the system went live, Sharif Elshiwihy became our main support. He is extremely punctual and dependable, and he always finds a solution when we face a business flow that is difficult to understand. He explains things clearly, and what really stood out is that he records short videos to guide us. These videos have been very helpful and are now building up into a small internal library that we can keep using for training new staff in the future. Sharif is also very communicative and patient, which makes it easy to approach him with any issue. Instead of just solving the problem quickly, he makes sure we understand why the solution works. That has been very valuable for us because it has helped our team learn and become more confident with Odoo.

Before all of this, the person who made us even consider Odoo in the first place was Omar Talaat. We actually traveled from Saudi to Dubai to meet him at the Odoo office. From the very first meeting, he was professional, patient, and very clear in showing us what Odoo can do. He explained the system in a way that made sense to us, without overpromising, and he gave us a realistic picture of its strengths. He also made sure that we understood what adopting Odoo would look like for our business, which helped us make an informed decision. Honestly, if it wasn’t for Omar’s approach, we might have overlooked Odoo and gone with another ERP. His effort at the very beginning is what set the right foundation for this whole project.

Our account manager, Raneem Sanuri, has been excellent and deserves special mention. She replies very quickly, often even outside of working hours and during weekends, which shows real dedication from an ERP customer service standpoint. She does not just reply fast, she replies with clear and detailed answers that make things simple for us to understand. Whether it was about pricing, scope of work, or when we moved into custom developments, she always made sure there was no confusion. With her support, the entire process felt much easier and less stressful, and it gave us confidence that Odoo really cares about its customers.

Overall, the whole Odoo team was fantastic. Each person did their part really well, and together they gave us a smooth and professional experience. I think Odoo does a great job in assigning the right people to the right companies.

Also, I want to say this to anyone who is worried about the price. At first, we thought Odoo might not be serious because it is much cheaper compared to Oracle or Dynamics. But now I can say the value is excellent and Odoo really is a complete package. Review collected by and hosted on G2.com.

There are not really any big problems from our experience so far. Odoo has actually made our work faster and easier. But there are some small things that feel missing. For example, our company logo does not appear on partner ledger reports and such or customer statements. Things like this are small details, but they would make the system feel more complete in our opinion.

Other than that, some features sometimes feel a little basic but does the job quiet well actually, so maybe I am just being picky here, but nonetheless they never stopped our business. They are more like small improvements that would be nice to have in the future. Review collected by and hosted on G2.com.

Odoo's integration and simplicity are it's strongest points. You can start with CRM or Inventory and gradually scale up to a complete ERP system as your business grows. The user-friendly interface and the ability to customize workflows, reports, and dashboards without heavy coding is a huge plus. Its open-source nature also allows for deep customization if needed, and the App Store offers a wide variety of extensions to meet industry-specific needs. Review collected by and hosted on G2.com.

Being the powerful tool, it does come with a learning curve especially for non-technical users. Some modules lack the depth or polish of specialized standalone tools, and performance can degrade when handling large datasets without proper optimization. Additionally, the pricing structure can get expensive if you need multiple enterprise-level apps, and technical support often requires a paid subscription or third-party consultants. Review collected by and hosted on G2.com.

Odoo delivers CRM, e-commerce, accounting, inventory, project management, website builder, and more in a unified platform – an excellent all‑in‑one solution.

The modular design is a standout: we were able to build a cohesive platform with CRM, inventory, and accounting tightly integrated, eliminating the need for multiple systems.

You can pick community (free) or enterprise editions and add only the apps you need as you scale – making it cost‑effective for small to mid‑sized businesses.

I genuinely appreciate Odoo's intuitive and user-friendly interface, which makes it easy even for non-technical colleagues to navigate. Review collected by and hosted on G2.com.

On the downside, customization isn’t trivial—for advanced tweaks, you need development ability or an implementation partner, and costs can escalate quickly. The licensing structure, especially for Enterprise, becomes pricey when you add users and modules—an issue echoed by many small‑to‑mid‑size businesses.

We also found the learning curve steep, as setting up interlinked modules and workflows took more time than anticipated. Finally, support quality varies depending on your contract level—some technical issues required developer workarounds or extended troubleshooting Review collected by and hosted on G2.com.

Highly modular and scalable

Easy to use even for non-technical users

Strong community support and growing ecosystem

Cloud and on-premise deployment options

Excellent for fast-growing businesses

Seamless integration between apps (Sales, Inventory, POS, Accounting, etc.) Review collected by and hosted on G2.com.

Direct print support for POS and restaurant kitchens is lacking.

POS UI is JS-based and harder to customize for non-developers.

Vertical industry coverage (like automobile repair, construction, etc.) needs more native modules Review collected by and hosted on G2.com.