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At a Glance
Hightouch
Hightouch
Star Rating
(367)4.6 out of 5
Market Segments
Mid-Market (63.8% of reviews)
Information
Entry-Level Pricing
Free Per Month
Browse all 4 pricing plans
RudderStack
RudderStack
Star Rating
(43)4.7 out of 5
Market Segments
Mid-Market (52.4% of reviews)
Information
Entry-Level Pricing
Free 1000000 events Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that RudderStack excels in Real-Time Integration with a score of 8.8, while Hightouch shines even brighter with a score of 9.6, indicating that Hightouch may provide a more seamless experience for real-time data syncing.
  • Reviewers mention that RudderStack's Data Enrichment capabilities score lower at 8.0 compared to Hightouch's 8.9, suggesting that users may find Hightouch more effective for enhancing their data quality.
  • G2 users highlight that RudderStack has a strong Quality of Support rating of 9.7, which is notably higher than Hightouch's 9.2, indicating that users may receive more responsive and helpful support from RudderStack.
  • Users on G2 report that Hightouch offers superior Data Mapping features with a score of 8.9, compared to RudderStack's 8.3, suggesting that Hightouch may provide a more intuitive and effective data mapping experience.
  • Reviewers mention that RudderStack's API Designer is rated at 9.3, which is a strong point, but Hightouch's Pre-Built Connectors score of 9.4 indicates that users may find Hightouch's integration options more extensive and easier to use.
  • Users say that while both products offer Workflow Automations, RudderStack scores 9.0 and Hightouch scores slightly lower at 8.8, suggesting that RudderStack may provide a more robust automation experience for users looking to streamline their processes.
Pricing
Entry-Level Pricing
Hightouch
Free
Free
Per Month
Browse all 4 pricing plans
RudderStack
Free
Free
1000000 events Per Month
Browse all 4 pricing plans
Free Trial
Hightouch
Free Trial is available
RudderStack
Free Trial is available
Ratings
Meets Requirements
9.0
288
9.1
40
Ease of Use
9.2
291
9.0
40
Ease of Setup
9.2
131
9.0
28
Ease of Admin
9.0
126
9.3
28
Quality of Support
9.2
241
9.7
39
Has the product been a good partner in doing business?
9.4
123
9.5
29
Product Direction (% positive)
9.4
264
10.0
37
Features by Category
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Maintainence
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
8.1
422
6.8
62
Data Sourcing
8.8
72
8.0
11
8.7
67
8.5
11
8.0
58
6.8
10
7.8
58
8.3
10
Intelligence
8.4
61
6.3
8
7.3
52
4.7
6
7.8
54
5.0
6
Development
9.6
12
8.8
8
9.3
12
Not enough data
9.2
11
Feature Not Available
9.5
13
Not enough data
9.0
10
Not enough data
9.6
12
Not enough data
9.0
10
Feature Not Available
Management
8.6
13
Not enough data
9.0
12
Not enough data
9.2
13
Not enough data
9.4
12
Not enough data
Feature Not Available
Not enough data
Security
9.5
11
Not enough data
9.5
13
Not enough data
9.6
12
Not enough data
Integration Options
9.4
11
Feature Not Available
9.2
10
Feature Not Available
9.0
10
Not enough data
8.3
9
Feature Not Available
Deployment
Feature Not Available
Not enough data
Feature Not Available
Not enough data
E-Commerce Data IntegrationHide 8 FeaturesShow 8 Features
9.0
244
8.7
5
Development
9.4
35
8.7
5
8.7
30
Not enough data
Management
8.7
33
Not enough data
9.4
36
Not enough data
Integration Options
9.1
29
Not enough data
8.6
26
Not enough data
9.4
31
Not enough data
8.3
24
Not enough data
8.6
507
Not enough data
Data Management
9.3
67
Not enough data
8.7
55
Not enough data
9.3
66
Not enough data
9.4
65
Not enough data
Analytics
8.2
48
Not enough data
7.4
47
Not enough data
Monitoring and Management
8.4
57
Not enough data
8.1
54
Not enough data
Cloud Deployment
Feature Not Available
Not enough data
8.6
48
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
1,344
8.0
95
Data Management
8.5
100
7.9
7
8.1
82
7.4
7
8.5
99
7.4
7
8.9
114
8.3
7
8.1
90
6.9
7
Functionality
8.1
97
6.9
6
8.8
104
9.0
7
8.3
104
6.1
6
9.0
97
9.0
8
9.4
106
9.3
7
9.3
106
9.4
8
8.2
81
7.5
6
Security
8.4
88
9.2
6
8.4
76
7.8
6
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Hightouch
Hightouch
RudderStack
RudderStack
Hightouch and RudderStack are categorized as Customer Data Platform (CDP), E-Commerce Data Integration, iPaaS, and Reverse ETL
Unique Categories
Hightouch
Hightouch is categorized as DataOps Platforms and Identity Resolution
RudderStack
RudderStack is categorized as Data Governance
Reviews
Reviewers' Company Size
Hightouch
Hightouch
Small-Business(50 or fewer emp.)
24.3%
Mid-Market(51-1000 emp.)
63.8%
Enterprise(> 1000 emp.)
12.0%
RudderStack
RudderStack
Small-Business(50 or fewer emp.)
47.6%
Mid-Market(51-1000 emp.)
52.4%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Hightouch
Hightouch
Computer Software
19.3%
Information Technology and Services
15.5%
Financial Services
15.0%
Marketing and Advertising
5.2%
Leisure, Travel & Tourism
3.5%
Other
41.4%
RudderStack
RudderStack
Computer Software
21.4%
Information Technology and Services
11.9%
Retail
9.5%
Hospital & Health Care
9.5%
Furniture
7.1%
Other
40.5%
Most Helpful Reviews
Hightouch
Hightouch
Most Helpful Favorable Review
Jens B.
JB
Jens B.
Verified User in Media Production

We use Hightouch to send data from BigQuery into Pipedrive our CRM. We do various analyses in BigQuery that are important for our customer contact and which we reload via reverse ETL in Pipedrive. What we also like is that a connector is for free which...

Most Helpful Critical Review
Verified User
G
Verified User in Market Research

- Error messages are not the most helpful, I often find I am only able to debug failed loads because I am very close to the data. - Not able to set the time of day at which your data sync happens - as far as I can tell this happens every 24h from the time...

RudderStack
RudderStack
Most Helpful Favorable Review
Verified User
G
Verified User in Computer Software

Significantly cheaper than competitors, same core features, much more personalized help (we'll need to implement a data warehouse eventually anyways 👍)

Most Helpful Critical Review
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Discussions
Hightouch
Hightouch Discussions
What is Hightouch used for?
1 comment
Jake P.
JP
Hightouch is used for pushing data from your data warehouse to other tools/systems an SaaS tools. That process is called Reverse ETL or data activation. For...Read more
Monty the Mongoose crying
Hightouch has no more discussions with answers
RudderStack
RudderStack Discussions
Monty the Mongoose crying
RudderStack has no discussions with answers