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- Heretto
- MadCap IXIA CCMS (formerly IXIASOFT DITA CCMS)
- Heretto-vs-MadCap IXIA CCMS (formerly IXIASOFT DITA CCMS)
Compare Heretto and MadCap IXIA CCMS (formerly IXIASOFT DITA CCMS) 
At a Glance
Market Segments
Mid-Market (42.1% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Heretto
Star Rating
(38)4.3 out of 5
Market Segments
Mid-Market (42.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about HerettoMadCap IXIA CCMS (formerly IXIASOFT DITA CCMS)
Star Rating
(2)3.8 out of 5
Market Segments
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about MadCap IXIA CCMS (formerly IXIASOFT DITA CCMS)Featured Products
Sponsored
Helpjuice
(158)
Customer Self-Service
Visit Website
Sponsored
Croct
(29)
Customer Self-Service
Visit Website
Sponsored
Axero
(69)
Customer Self-Service
Visit Website
Pricing
Entry-Level Pricing
Heretto
No pricing availableMadCap IXIA CCMS (formerly IXIASOFT DITA CCMS)
No pricing availableFree Trial
Heretto
No trial information availableMadCap IXIA CCMS (formerly IXIASOFT DITA CCMS)
No trial information availableRatings
Meets Requirements
8.2
29
Not enough data
Ease of Use
7.9
29
Not enough data
Ease of Setup
8.5
22
Not enough data
Ease of Admin
8.5
21
Not enough data
Quality of Support
9.3
24
Not enough data
Has the product been a good partner in doing business?
9.5
22
Not enough data
Product Direction (% positive)
7.7
31
Not enough data
Features by Category
XML Data Model Type
9.2
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.2
13
Not enough data
Software Model
8.8
26
Not enough data
7.9
19
Not enough data
7.0
15
Not enough data
8.8
24
Not enough data
Creation Features
8.7
26
Not enough data
7.9
23
Not enough data
7.0
25
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Heretto and MadCap IXIA CCMS (formerly IXIASOFT DITA CCMS) are categorized as Component Content Management Systems
Unique Categories
Heretto is categorized as Help Authoring Tool (HAT), Customer Self-Service, API Documentation Management, and Knowledge Base
MadCap IXIA CCMS (formerly IXIASOFT DITA CCMS) has no unique categories
Reviews
Reviewers' Company Size
Heretto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MadCap IXIA CCMS (formerly IXIASOFT DITA CCMS)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.3%
Telecommunications
18.4%
Information Technology and Services
10.5%
Logistics and Supply Chain
5.3%
Insurance
5.3%
Other
34.2%
Media Production
50.0%
Banking
50.0%
‐
‐
‐
Other
0.0%
Most Helpful Reviews
Heretto
Most Helpful Favorable Review
Barbara G.
Verified User in Computer Software
The most valuable part of our experience with Heretto is the people who work there. They listen and care about how we hope to improve the lives of employees and our customers. We have some unique, complex challenges. At every step, Heretto has assisted...
Most Helpful Critical Review
Verified User in Telecommunications
The system performance can be poor, UI often requires more clicks than necessary to view relevant information, occasional bugs, esp. when searching.
MadCap IXIA CCMS (formerly IXIASOFT DITA CCMS)
Most Helpful Favorable Review
Verified User in Media Production
For an experienced user, this is a powerful especially when dealing with a huge content repository. A feature rich authoring environment with strong capabilities for tagging, content reuse, and cross-referencing.
Most Helpful Critical Review
Barbara G.
Verified User in Computer Software
The most valuable part of our experience with Heretto is the people who work there. They listen and care about how we hope to improve the lives of employees and our customers. We have some unique, complex challenges. At every step, Heretto has assisted...
Verified User in Media Production
For an experienced user, this is a powerful especially when dealing with a huge content repository. A feature rich authoring environment with strong capabilities for tagging, content reuse, and cross-referencing.
Verified User in Telecommunications
The system performance can be poor, UI often requires more clicks than necessary to view relevant information, occasional bugs, esp. when searching.
Discussions
Heretto has no discussions with answers
MadCap IXIA CCMS (formerly IXIASOFT DITA CCMS) has no discussions with answers
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