G2 reviewers report that Vagaro excels in overall user satisfaction, reflected in its higher G2 Score of 82.64 compared to Groupon's 61.17. Users appreciate Vagaro's comprehensive features, such as easy scheduling and effective customer service, which enhance their daily operations.
Users say Vagaro's implementation process is notably smooth, with many highlighting the intuitive onboarding experience. In contrast, while Groupon has its merits, it lacks the same level of detailed user feedback regarding setup, which may indicate a less streamlined experience for new users.
Reviewers mention that Vagaro's customer support is a strong point, with users praising the quick assistance they received when facing issues. This contrasts with Groupon, where users have noted a more average support experience, suggesting that Vagaro may be a better choice for those who prioritize responsive help.
According to verified reviews, Vagaro offers a robust set of features tailored for small businesses, including text messaging reminders and appointment management, which users find invaluable. Groupon, while effective for discovering deals, does not provide the same level of operational support for businesses.
Users highlight that Vagaro's focus on the medical field and its integration of e-scripting capabilities make it a versatile tool for various business types. In comparison, Groupon primarily serves as a discount platform, which may not meet the diverse needs of all business owners.
Reviewers note that while Groupon is effective for finding deals and gift-giving options, Vagaro's comprehensive marketing and website-building features provide a more holistic approach to business growth, making it a more appealing choice for those looking to enhance their online presence.
Pricing
Entry-Level Pricing
Groupon
No pricing available
Vagaro
Just Me
Starting at $23.99
Per Month
Free transfer of all your data from any software
Customizable calendar with waitlist & resource management
Providing different services and booking them here.Read more
What kind of support does Vagaro provide?
1 Comment
Official Response from Vagaro
Our experienced team of Customer Support Specialists are always ready to help! Assistance is available within 24 hours by email (support@vagaro.com), or on...Read more
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